I needed insurance for a new living situation with a roommate. Goodcover let us get one policy that suited all of our needs and our management company. Thanks!
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Finally received an email back but sat on chat for over an hour before giving up and getting off. Chat said wait a few minutes to get an associate, but no one ever came on or responded. Super annoying... Voir plus
L'entreprise a répondu
Lower‑than‑average pricing. Costs less than what most other renters insurance companies charge.
I ended up going with other coverage but it was easy to sign up and cancel. I simply reached out to customer service and they replied almost immediately with the solution already taken care of.
L'entreprise a répondu
À propos de l'entreprise
À propos de Goodcover
Écrit par l'entreprise
Goodcover's mission is to build a community of members enjoying financial peace of mind at the lowest possible cost. Our first service is better Renters Insurance designed with members in mind.
For too long, renters insurance has been complicated, expensive, and designed to benefit insurance companies rather than the people they're supposed to protect. Goodcover changes that with a modern, member-first approach that puts your needs at the center of everything we do.
What Makes Us Different
💰
Cooperative Model & Member Dividends
We've adopted a cooperative model that puts Members first. Here's our radical idea: money not needed to pay claims is returned to our Members through our Annual Member Dividend. We believe premiums are for your protection, not to fatten our profit. We pool Members' premiums, take a fixed fee, pay claims, and return the remainder directly to you.
⚡
Digital-First Experience
Get a landlord-approved policy in under a minute with our instant online quote system - no email required. Our streamlined process eliminates the hassle that other insurers put you through. Adjust your coverage anytime, anywhere, instantly in your Member Dashboard. With seamless adjustments, you'll have peace of mind in real time.
🛡️
Better Coverage for Your Stuff
Get worldwide protection for your belongings. Whether your laptop gets stolen in a coffee shop while on a trip or your items are damaged at home, we've got you covered. We offer Replacement Cost coverage, meaning for a covered loss we'll pay for you to buy a new, equivalent replacement - not the depreciated value that some other insurers offer.
Our Services
🏠 Renters Insurance Coverage
Personal Property: Worldwide coverage for your belongings
Liability Protection: Protects you if you get sued for accidental property damage or bodily injury, plus covers legal defense costs
Guest Medical: Coverage for medical expenses if guests are injured in your home
Additional Living Expenses: Temporary housing if your place becomes unlivable
Standard Coverage
Includes standard covered perils
SUPERGOOD Coverage
Optional upgrade that covers accidental damage with zero deductible
✨ Unique Features
👥
One Policy for All Roommates:
If your roommates are on your lease, they're on your policy - no extra steps and no extra cost
⚡
Instant Coverage Adjustments:
Change your coverage instantly through your Member Dashboard
✂️
We'll Cancel Your Old Policy:
We'll do the legwork to cancel your previous insurer so you don't have any gap in coverage
💎
Clear, Honest Pricing:
Straightforward, easy-to-understand coverage and pricing that won't surprise you
Technology & Innovation
🤖
Goodcover Intelligence
We use a combination of AI, augmented intelligence, and good old-fashioned humans to bring renters insurance into the twenty-first century. Our AI models analyze thousands of data points to assess risk and determine the right coverage for each member, allowing us to offer fair and accurate pricing while avoiding biases that can creep into traditional underwriting processes.
👥
Human-in-the-Loop Approach
We believe technology should augment human expertise, not replace it. Our team of experienced insurance professionals works alongside our AI to ensure our members get the best possible service. We're always here to answer your questions and help you navigate the complexities of insurance.
Financial Backing & Stability
🏦
Trusted Capital Partners
Goodcover is proud to partner with leading reinsurers who worked with us on an innovative model to deliver a unique product our Members love. Our reinsurers have more than $20 billion in assets combined, ensuring our Members have access to financial stability in case of large emergencies.
🚀
Backed by Innovative Investors
We're supported by leading venture capital firms and investors who believe in our mission to transform insurance, including Y Combinator, Fuel Capital, and other industry leaders.
Our Approach
💰
Lower Costs for You
We're ruthlessly efficient, eliminating waste that stands between you and affordable peace of mind. You don't pay for expensive agents, celebrity endorsements, or unnecessary overhead - just great coverage at fair prices.
🚀
Modern Insurance for the Modern Era
We're digital-first, easy to understand, and backed by real human support when you need it. Our convenient renters insurance represents the future of protection - simple, transparent, and designed around your needs.
📋 Licensing & Compliance
Goodcover is fully licensed to offer renters insurance across multiple states. We're committed to regulatory compliance and maintaining the highest standards of financial responsibility. We may be a fast-moving startup, but we're not here to break things - we're here to fix an industry that's been broken for too long.
📞 Contact Information
Customer Support:
Available through our Member Dashboard and support center
Available through our Member Dashboard and support center
Email:
hello@goodcover.com
hello@goodcover.com
Help Center:
support.goodcover.com
support.goodcover.com
Ready to experience insurance the way it should be? Get your instant quote and join thousands of members who've discovered that insurance doesn't have to be complicated, expensive, or frustrating.
Coordonnées de contact
149 New Montgomery Street, 94105, San Francisco, Etats-Unis
- +1-855-231-4663
- support@goodcover.com
- www.goodcover.com
4,3
Excellent
143 avis
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A répondu à 94 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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I never picked up the Car
I never picked up the car because the rental company did not have any vehicles and THEY canceled my rental. I should have been given a refund on the rental insurance amount. I have called and no solution so far.
17 mars 2026
Réponse de Goodcover
Hi Elle - I'm sorry to hear you were having trouble with a rental car - Goodcover is Renters Insurance for where you live, not for cars. Totally understand if there's been some misunderstanding! Looks like your policy only started a few days ago for you; if it's not what you were looking for we can take care of that for you.
Communicate with their customers in a…
Communicate with their customers in a timely manner
8 mars 2026
Réponse de Goodcover
Glad you had a good experience, let us know what could be better! :)
The experience was positive and…
The experience was positive and seamless. From receiving the quote to choosing that fits my needs and finally purchasing my renter’s insurance. Thank you
3 mars 2026
Réponse de Goodcover
Happy to help, thanks!
Proven Communication skills…
Communication. Have not heard a word about what I need to document for you. Prices went way up and coverage went way down, along with services.
Not sure why I’m still with you, rather like flushing $… probably would never see a covered penny.
Prove me wrong
11 mars 2026
Réponse de Goodcover
Hi there - looking at your account looks like your documentation up to date. If there's something you need or are still expecting that I'm not seeing please let us know at support@goodcover.com!
Bad Faith Handling: Lack of Accountability & Advocacy. These people are FRAUDS
These people are FRAUDS. They hand you over to another company the second you have a claim. Over $21,000 of my person property is considered total loss from the disgusting contaminated water pipe burst intrusion in my unit. I am currently DISPLACED. As in moved out of my home. That was on February 11th. Today is March 11th. I have yet to receive a DIME. The assigned Adjuster (FL License: W061823) and Claims Manager (FL License: E188850) have consistently failed to conduct a thorough investigation within the 15-day statutory deadline required by the Texas Insurance Code.
I MOVED OUT of the unit, put most of my stuff into a storage unit, moved into a private room, and am dealing with massive expenses and loss that GoodCover has not advocated for on my behalf. I’ve paid for 2 types of coverage that I’m entitled to through my “PREMIUM” renters policy w/ $28,000 coverage limit.
They ignored loss of 200 items and offered me 6k. These people are disgusting. Specifically their adjusters The things they have done to try to manipulate me and deny the facts is immoral. No one from Goodcover has attempted to help in any way.
DO NOT GET GOODCOVER or FORTEGRA
11 février 2026
Avis spontané
Réponse de Goodcover
Hi Neda - just want to acknowledge you here and we know this conversation is ongoing and has has been escalated on the Claims side.
I’m disabled with mental illness which…
I’m disabled with mental illness which makes it hard for to get certain things. I initially provided everything requested. My agent then proceeded to ask for more things that were impossible to get at the time. The insurance looks for any reason to back out and not insure.
6 mars 2026
Réponse de Goodcover
Hi Alberto, thank you for bringing this up to our attention, we take these sorts of things very seriously and will be reviewing with your claims adjuster. Stay tuned for further updates via your email.
Deadly horrible
Deadly horrible, bullied,abused neglected during flood with my teenage son and my self both disabled during all winter holidays and valentines!
Every person who answered your phone line has lied! 🤥
26 février 2026
Réponse de Goodcover
Hi Jacqueline, thank you for bringing this up to our attention, we take these sorts of things very seriously and will be reviewing with your claims adjuster. Stay tuned for further updates via your email.
I just signed up with this company and…
I just signed up with this company and they have posted a late fee on my account! Customer service has not responded to my inquiry in the matter either
27 février 2026
Réponse de Goodcover
Hi Theresa! Thank you again for working with support through this issue. And thanks for bringing this up - as we don't charge late fees, it's no good that the alerts you see make it seem so! As discussed the copy edit for this is in progress.
Super affordable and easy to use
Super affordable and easy to use. this helped get me and my 2 roommates on the same renters insurance plan. gotta love the convenience
25 février 2026
Réponse de Goodcover
Thanks!
No issues
I never had any issues with the company. I am still a customer under a different email address. It was easy to sign up for a policy and make payment on it.
5 février 2026
Réponse de Goodcover
Nice, thanks Valarie.
I'm not big on a lot of words so I will…
I'm not big on a lot of words so I will just say that the service has been excellent.
16 février 2026
Réponse de Goodcover
Thanks Calvin!
Price goes up
Price goes up, there are cheaper services but not active in my area so have ot use goodcover
12 février 2026
Réponse de Goodcover
Hi Nate - thanks very much for your feedback - we totally get how premium increases can be very frustrating.
Insurance rates can change for a variety of reasons, including updates from third-party data providers regarding risk assessments, regional trends such as weather or fire risk, inflation in repair and replacement costs, or changes to underwriting guidelines. And in some unfortunate cases - all of those things!
As our carriers are regulated, any rate changes applied are based on filings reviewed and approved by the State. While significant adjustments are uncommon, we are required to use the most current data and risk assessment available to ensure pricing remains fair and accurate across all members.
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