Goodyouco Avis 

211
TrustScore 3 sur 5

2,9

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Lisez les avis des autres

Noté 4 sur 5 étoiles

I liked the look of the pink and grey sunhat and went for the free offer, just pay postage, which was £9.97. Obviously the high postage for a lightweight item presumably gives them some profit, so not... Voir plus

Noté 2 sur 5 étoiles

Ordered 1 item via Instagram ad link on 3/30. It took 3-1/2 weeks to be delivered. Tracking system provided by company provides no meaningful information. When contacting the company, reply indicated... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Ordered several hats and the mystery box weeks ago to the point I almost forgot I had ordered anything. Finally arrived today and received 1 hat and the ‘mystery box’ was a pair of thin arm covers (li... Voir plus

Noté 5 sur 5 étoiles

I ordered a free sunhat, just pay delivery. But first I emailed Goodyougo as I didn't want to pay any extra shipping fees. They emailed back immediately assuring me of no extra charges. I placed my... Voir plus

À propos de l'entreprise


Coordonnées de contact

2,9

Moyen

TrustScore 3 sur 5

211 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

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2,9

Tous les avis

(211)

5 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Worth the wait

I really liked the look of the hat and yet I was hesitant as ...who gets a free hat and only pay shipping? This Company did! The hat took a long time to arrive but I have no regrets about placing the order. It is very light folds up perfectly in bag, worked great for the hot Mexican sun. I have really long thick hair but this pink hat worked perfectly for it. Love it! I am sure this company is growing through a startup phase hence some of the issues. Responding to their purchasers in a timely manner is huge and adds credibility to their company.

9 avril 2024
Avis spontané
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Réponse de Goodyouco

It's wonderful to hear that your hat worked out so well, especially for your trip to Mexico! It sounds like it was worth the wait, and I'm glad to know it fits your hair perfectly. Thank you for sharing your positive experience! 😊👒🌞

Noté 3 sur 5 étoiles

Hat arrived after a few weeks which was…

Hat arrived after a few weeks which was fine but it was dirty! With a weird white powder on it. It is quite small fitting but ok for me as I have a small head. The mystery box is AWFUL, some weird white sleeves and a really cheap plastic thing which I presume is a hair thing in no packaging or anything. I had presumed it would be products they stocked, not some random stuff off the warehouse floor. Really disappointing.

1 mars 2024
Avis spontané
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Réponse de Goodyouco

If you can send photos of the white marks on delivery to our support (support@goodyouco.com) we can send replacements 😀

Noté 1 sur 5 étoiles

Never again buy from them

I bought this hat, it looks nice and seems a good fit, but there is a huge issue with the way its been manufactured. I don't know if its just mine that has this fault, but one of the poppers is broken and the rim of the hat protrudes 1cm inside of the hat poking into the side of the head which is very painful, as it is very tough fabric with a lot of stitching. So there is literally nothing I can do to adjust it at home. I contacted them to resolve it and explained I've been hospitalised and couldn't deal with it sooner and yet they don't care. This was their response. "While our standard warranty coverage is 30 days, I understand this may be disappointing news. Unfortunately, we cannot offer a replacement or exchange at this time due to the warranty period expiring.

Kind regards,
GoodYou Co"

"HI there,

We're so sorry but that is the protocol.

Kind regards,
GoodYou Co"

Talk about a company not making reasonable disability adjustments. This cannot be a UK based company, because this 'protocol' alienates disabled customers from receiving the help they need. You would think if it was a decent company with integrity and value, that they would want to resolve a manufacturing error. This is why I think it must be how badly they are all made. I would therefore advise you to avoid.

10 mai 2024
Avis spontané
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Réponse de Goodyouco

Hi Nomi. We have a 30 day satisfaction guarantee if there are any problems with delivery of if people find any problems with the hat. If any are found and notified to us within 30 day we send free replacements (no return needed) 😀 If it has been 2+ months then it falls outside of this range

Noté 5 sur 5 étoiles

Faceboook buy (PayPal) exactly as promised

Bought through faceboook (using PayPal as a buffer) and got the cutest hats, shipping was not discounted cause hat was free and I got two cute hats and me and my sis are very pleased :)

12 mai 2024
Avis spontané
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Réponse de Goodyouco

Thank you for trusting us and sharing us with your family Heather! Happy to hear you like your hats 🙌 💕

Noté 1 sur 5 étoiles

Is this scam??

I ordered two hat's at mei 6th to my daughters address in the Netherlands. Still waiting of an answer. Payed nearly 30 euros. I just got a email with the note that my order received. No more! Is this scam???
Greetings Angela

16 mai 2024
Avis spontané
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Réponse de Goodyouco

Hi Angela, this is because you did not add your door number to the address.

We emailed you to get the full detailed address which you have recently replied with and should get a shipping email coming.

Hope this helps! :)

Noté 1 sur 5 étoiles

Total Scam!!

Total Scam!!! I ordered back in April nothing!! I have emailed more than once to find out where my order is and NOTHING! Going to have to dispute the charge and try to get my money back sadly

15 mai 2024
Avis spontané
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Réponse de Goodyouco

Hi most emails get replied to within 24 to 48 hours. We also cannot find any orders under this name.

Can you make sure you are contacting support@goodyouco.com or using the contact form on our website

Noté 5 sur 5 étoiles

This is not a scam at all

This is not a scam at all! I received my really cool sun hat! I have very long hair and it fits perfectly through this hat. I garden during the day and needed a hat that could handle this. It does! It has vents to help with the sweat and this hat does that too! It protects my face from the shade and also doesn’t cover too much so that I can still see! Love it! Shipping didn’t take weeks and weeks either! Great product! Thank you!

14 mai 2024
Avis spontané
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Réponse de Goodyouco

Fantastic to hear you love your hat and thank you for sharing the feedback! ❤️ Hope you have a beautiful blossom this summer 😀🌸

Noté 1 sur 5 étoiles

Products coming from China

I ordered have not received yet. However the link for tracking shows this product is being shipped from China. I had no idea as they don’t disclose this. I would never order a product from China. Very disappointed in this company and I haven’t even got the stupid hat. I ordered this to help keep sun off face as I go through my chemo. My fault should have done better research.
I did get the hat it’s fine the other stuff us absolute junk. Some white cloth things and a hair thing. Not even good if I had hair. Waste of money. Will never recommend your company. Feel like I was ripped off. If I could return easily I would but that is another trail

3 mai 2024
Avis spontané
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Réponse de Goodyouco

Hi Trace we do ship some international orders from our Chinese warehouse as they have better distribution channels for some international orders. Hope this helps! 😀

Noté 5 sur 5 étoiles

Pink sun hat

I got my hat in pink! I love it-fits great and looks amazing! Thank you!

13 mai 2024
Avis spontané
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Réponse de Goodyouco

Awesome to hear you love your hat Lily! 🙌 Thank you for your support 💕

Noté 5 sur 5 étoiles

It seems like a scam but its not…

I appreciate that there is a company that is do confident in their product that they let you get one for free plus shipping and handling. It took a little bit to get but the wait was worth it. They are great at getting back to you if you have questions as well. I found them on Facebook offering a free hat and I was skeptical at first because if it sounds too good to be true, usually it is. The hats are adorable and I'm looking forward to using it.

7 mai 2024
Avis spontané
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Réponse de Goodyouco

It's terrific to hear that your experience with us and has been so positive and our customer support is working hard! Very happy you like your hat also! 😊 GoodYouCo look forward to providing you with great service in the future, and hope you enjoy many sunny days with your new hat!☀️💖

Noté 5 sur 5 étoiles

Absolutely delighted to with my hat

Absolutely delighted to with my hat. I wasn’t sure if a free hat was too good to be true but took a chance because at worst I have lost less than £5 postage. So glad i did!!

4 mai 2024
Avis spontané
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Réponse de Goodyouco

Awesome to hear! 🙌 I'm glad we made your experience positive and that your hat exceeded your expectations. Wishing you plenty of sunny days ahead 😀

Noté 1 sur 5 étoiles

Goodyouco is a SCAM!

Ordered a hat 3 weeks ago. Tracking number provided is incorrect or that the carrier has not updated any tracking results. Sent an email yesterday, for a follow up. No response. This is a scam company!!!!

23 avril 2024
Avis spontané
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Réponse de Goodyouco

Hi Lee, emails should be replied to within 24 - 48 hours.

Noté 5 sur 5 étoiles

Not a scam

Not a scam! Buy this hat! This is a legit & wonderful company to order from. I Love my new hat! It is very nice quality & very cute. It is the perfect hat to shield my face from getting anymore skin cancer on my face.

8 mai 2024
Avis spontané
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Réponse de Goodyouco

Thank you for the kind words Tambra! 😀 Great to hear you love your hat and that it's helping keep you protected. ❤️☀️

Noté 1 sur 5 étoiles

Ordered hat 4/30 and have not received…

Ordered hat 4/30 and have not received hat. They responded for one email have not received any updated since

30 avril 2024
Avis spontané
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Réponse de Goodyouco

Hi Pate, sorry for the delay. Your order has been cancelled and refunded as per your request

Noté 5 sur 5 étoiles

Received my hat as advertised I only…

Received my hat as advertised I only paid shipping. Hat is great! Surprised at the quality and have already worn it. I chose the black and would definitely recommend. Helena

7 mai 2024
Avis spontané
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Réponse de Goodyouco

Hi Helena! Thank you for sharing your experience, it's always a pleasant surprise when a deal turns out to be both a bargain and of high quality. I'm glad you're enjoying your new black hat and finding it practical for your needs. Thanks for recommending it to others, and wishing you s sun filled summer! 😊👒

Noté 5 sur 5 étoiles

My first ordered hats arrived in 2…

My first ordered hats arrived in 2 weeks. Quality is marvelous. I love the consept of the product and I am very pleased my 2 year old toddler wears the hat. Thank you.

3 mai 2024
Avis spontané
Logo de Goodyouco

Réponse de Goodyouco

Thank you for the kind words and sharing your experience. It's great that the hats arrived quickly and that you're impressed with the quality. Plus, getting a toddler to wear a hat by choice is no small feat, so it sounds like you found a real winner! 😊💕

Noté 5 sur 5 étoiles

My hat arrived safely in approximately…

My hat arrived safely in approximately 3 weeks from ordering it!! The watermelon red hat is exactly as described!!! I honestly was a bit dubious, since I only paid shipping! It would have served me right if it was a scam haha but it wasn't!! I can't wait for the sun to shine so I can wear my pretty and practical sunhat!!!

4 mai 2024
Avis spontané
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Réponse de Goodyouco

It's great to hear that your hat arrived to your taste! Here's hoping for plenty of sunny days ahead so you can enjoy wearing your new, sunhat to the fullest! 😊🍉👒☀️

Noté 5 sur 5 étoiles

I wasn't sure if this was real

I wasn't sure if this was real, BUT, I'm happy to say that it's real! I received a good quality hat😃 so happy for this hat as I've had some small skin pre-cancers removed off of my face. This will help me be able to enjoy the outdoors 🥰

4 mai 2024
Avis spontané
Logo de Goodyouco

Réponse de Goodyouco

Awesome to hear you're happy with the quality and the hat! I'm glad this hat will help you safely enjoy your time outdoors. Here's to many joyful and sunny days ahead 🌞👒💖

Noté 5 sur 5 étoiles

Love my new hats!

My hat arrived relatively quickly and was of great quality. Love the colour options available. I am very pleased with it... so I have already ordered one for my Mom!

1 mai 2024
Avis spontané
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Réponse de Goodyouco

Glad to hear you love it and thank you for sharing us with your Mom😀

Noté 2 sur 5 étoiles

Purchased the hat and mystery bag on…

Purchased the hat and mystery bag on 4/19/24. I sent 3 messages to customer service to get the status of when it will be delivered. I have an email saying thank you for your purchase, but when put in the tracking number no order is found.

1 mai 2024
Avis spontané
Logo de Goodyouco

Réponse de Goodyouco

Hi Phyllis, your emails should have been replied to within 36 hours. If you just got the shipping email and checking this is likely because the order is being processed by the carrier for shipment still.

Hope this helps 😀

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