I loved my visit to GO Outdoors Altrincham this afternoon the staff were very knowledgeable and helpful. I bought a camping stove in readiness for a possible energy crisis. Very well priced and a lot... Voir plus
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Lisez les avis des autres
⭐⭐⭐⭐⭐ I had a great experience at Go Outdoors thanks to Chris! He was incredibly helpful and knowledgeable about camping and hiking equipment. He took the time to help me choose the right gear for... Voir plus
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Chris T was the absolute best! Super knowledgeable man, recommended the right shoes, Some good walks to try out and using his own experience to do so. Emily was also fantastic. Walked out happy
L'entreprise a répondu
Thanks to Chris and Claire for their advice and great customer service when I came into store today. With my son doing his D of E expeditions and not being an outdoor adventurer myself I needed to spe... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de matériel de camping
- aussi dans
- Centre de randonnée équestre
- Clud d'escalade
- Magasin d'articles de course à pied
- Magasin de vélos
- Magasin de vêtements de sport (activewear)
À propos de GO Outdoors - Altrincham (Express)
Écrit par l'entreprise
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Écrit par l'entreprise
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Coordonnées de contact
72 George Street, WA14 1RF, Altrincham, Royaume-Uni
- 0161 694 8861
4,8
Excellent
371 avis
Demande des avis aux clients
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Claire and the ladies at GO Outdoors…
Claire and the ladies at GO Outdoors were super helpful, kind and welcoming. I enjoyed my visit and it was a very positive experience, thank you again and look forward to my next visit.
12 septembre 2026
Avis spontané
Réponse de GO Outdoors - Altrincham (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
?refund
Recently paid £27 (£18 each, but buy one get one half price), for 2 camping chairs. Order cancelled not long after and a refund of £9 was stated in email. Never received the refund or chairs.
1 septembre 2026
Réponse de GO Outdoors - Altrincham (Express)
Thank you taking the time to share your review.
We are sorry to hear that your order was cancelled shortly after the order was placed.
After checking your order we can see that the order was cancelled due to the stock being available at the selected Click & Collect store.
When a order is placed on a Click & Collect Express service the stock will need to be available to fulfil the order from the selected store. As this was not available the order was cancelled and a full refund has now been issued back to the original payment method.
We do hope we’ll have the opportunity to restore your confidence in GO Outdoors and provide a much better experience in the future.
Kind regards
Go Outdoors Customer Care Team
Brilliant staff - excellent experience buying new boots
I came in looking for a pair of hiking boots, the staff were incredibly knowledgeable and the selection of boots on offer was good.
I spent about 45 minutes buying a pair of boots and was served by Claire and Christine, who were both amazing at helping me meet my very specific needs, and very friendly as well. I will be dragging my wife here at every opportunity in the future for our outdoor needs.
10 septembre 2026
Avis spontané
Réponse de GO Outdoors - Altrincham (Express)
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
I bought some new walking shoes today,I…
I bought some new walking shoes today,I got great advice and help from Jade and Christine who were very knowledgeable about the product.
Very pleased with my purchase👍
P Ashton
10 septembre 2026
Avis spontané
Réponse de GO Outdoors - Altrincham (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Ri & Jade were amazingly helpful.
8 septembre 2026
Avis spontané
Réponse de GO Outdoors - Altrincham (Express)
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Great Staff and Good range
Staff are all very kind and helpful and a good range of stock considering an express store. Claire was exceptional serving us
6 septembre 2026
Avis spontané
Réponse de GO Outdoors - Altrincham (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Réponse de GO Outdoors - Altrincham (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
I went in on a busy Thursday lunch time…
I went in on a busy Thursday lunch time to look for some walking trousers. Ri and Claire could not have been more knowledgeable, professional and friendly. They answered all my ‘silly’ questions with kindness and patience, something that is lacking in their competitors store in the town. When it was time to pay they realised that I was on my lunch break and made the transaction a super speedy process, whilst still checking I had everything I needed. Thank you Ri and Claire, from now on I will shop here, not at your competitor, you made a difference.
13 août 2026
Avis spontané
Réponse de GO Outdoors - Altrincham (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Jade and Claire did a lovely job…
Jade and Claire did a lovely job serving us and advising us on our choices of bags, walking shoes and socks. Both seemed like nice people and were very helpful.
31 juillet 2026
Avis spontané
Réponse de GO Outdoors - Altrincham (Express)
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
The staff are always very helpful
The staff are always very helpful. They go above and beyond to help and always put customer service first to keep customers returning.
The selection of stock isn’t vast but they have all the essentials and try to ensure you leave with what you went in for at a decent price. Thank you Clare for being lovely and helpful 👍
18 juillet 2026
Avis spontané
Réponse de GO Outdoors - Altrincham (Express)
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Best outdoor shop Altrincham
Wonderful service from Claire. Very personable, engaged, efficient and reassuring. Great advice for navigating a DofE kit list. Good range of products and plentiful stock. Affordable in-house brands plus top end brands at great prices, including Osprey, Salomon, North Face etc.
13 juin 2026
Avis spontané
Réponse de GO Outdoors - Altrincham (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Excellent service
The lady serving me (Ri) was really helpful in advising me on food for my son’s Duke of Edinburgh expedition.
14 juin 2026
Avis spontané
Réponse de GO Outdoors - Altrincham (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Mangeress remembered me from my last…
Mangeress remembered me from my last visit several months ago. Great range of products and very helpful advice to DofE partipants.
22 juin 2026
Avis spontané
Réponse de GO Outdoors - Altrincham (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
So helpful- the staff were fantastic
So helpful- the staff were fantastic, spent ages with us, trying on different backpacks and advising on sleeping bags and mats.
1 juin 2026
Réponse de GO Outdoors - Altrincham (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
extremely helpful
Claire was extremely helpful, I was looking for children’s gloves in June and she found a selection from the back room, including some discounted ones that were perfect.
8 juin 2026
Avis spontané
Réponse de GO Outdoors - Altrincham (Express)
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Réponse de GO Outdoors - Altrincham (Express)
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Camping
I came in looking for information on outdoor camping and to look at potential tents . I was served by Claire who was absolutely fantastic. Her knowledge was so useful ! . I highly recommend visiting for the friendly and un intimidating expertise .
8 juin 2026
Avis spontané
Réponse de GO Outdoors - Altrincham (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Réponse de GO Outdoors - Altrincham (Express)
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Advice regarding walking shoes
I only went into Altrincham branch to buy some new rubber plugs for my walking stick.I spoke to Christine, and she gave me useful and relevant information regarding a different product, (walking shoe Merrell) even though I had no intention of buying anything else, during that visit.
Subsequently, I returned to the shop, and bought the shoes Christine recommended with wonderful help from Claire
14 mai 2026
Avis spontané
Réponse de GO Outdoors - Altrincham (Express)
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
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