Jo was amazing. So helpful and accommodating. Very attentive and knowledgeable. Found the perfect pair of walking boots and the perfect socks too! I was even allowed to remove the insoles from the boo... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementGrampian Road 111, PH22 1RH Aviemore, Scotland, GB
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Lisez les avis des autres
Angus was very helpful in helping choose a new hiking pack. He explained the differences of a few models and gave some good real world examples over some of the pros and cons.
L'entreprise a répondu
Ordered 2 pairs pants, dispatched in different days. One arrived, the other according to tracking has been sitting in Glasgow sorting office for 10 days. My grouse is the difficulty in contacting the... Voir plus
L'entreprise a répondu
In the Aviemore store today looking for a number of items. Joanne was very knowledgeable and helpful and also patient as we took a long time to make any decisions. Go Outdoors has a good selection o... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de matériel de camping
- Magasin de vêtements de sport (activewear)
- Magasin de vélos
- Clud d'escalade
- Centre de randonnée équestre
- Magasin d'articles de course à pied
À propos de GO Outdoors - Aviemore (Express)
Écrit par l'entreprise
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Écrit par l'entreprise
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Coordonnées de contact
Grampian Road 111, PH22 1RH, Aviemore, Scotland, Royaume-Uni
4,8
Excellent
160 avis
Demande des avis aux clients
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Angus was very helpful in helping…
Angus was very helpful in helping choose a new hiking pack. He explained the differences of a few models and gave some good real world examples over some of the pros and cons.
1 août 2026
Avis spontané
Réponse de GO Outdoors - Aviemore (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Wonderful staff!
Staff member Adriana was incredibly helpful, getting out several pairs of shoes for me to try until I found the right ones.
25 août 2026
Avis spontané
Réponse de GO Outdoors - Aviemore (Express)
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Aviemore GO Outdoors Shop
Although shop was busy, customer service was great along with advice for required items. Staff pleasant and friendly. Store clean and tidy.
25 août 2026
Avis spontané
Réponse de GO Outdoors - Aviemore (Express)
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great experience!
Jo was amazing. So helpful and accommodating. Very attentive and knowledgeable. Found the perfect pair of walking boots and the perfect socks too! I was even allowed to remove the insoles from the boots to put my vionic insoles in before walking around the store to check for comfort etc. Thanks Jo!
23 août 2026
Avis spontané
Réponse de GO Outdoors - Aviemore (Express)
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Joel was very helpful this afternoon
23 août 2026
Avis spontané
Réponse de GO Outdoors - Aviemore (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Great experience, friendly staff (Jo)
Had a good experience shopping last minute for camping supplies. Jo was really helpful, informative and friendly, will be going back.
23 août 2026
Avis spontané
Réponse de GO Outdoors - Aviemore (Express)
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Very helpful service from Joel
17 août 2026
Avis spontané
Réponse de GO Outdoors - Aviemore (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
A good experience with excellent service
In the Aviemore store today looking for a number of items. Joanne was very knowledgeable and helpful and also patient as we took a long time to make any decisions.
Go Outdoors has a good selection of brands and seems to offer better value than many other outdoor shops.
14 août 2026
Avis spontané
Réponse de GO Outdoors - Aviemore (Express)
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Brilliant customer service
Simple, brilliant and honest customer service from Andrea at the Aviemore store. After a total failure of one tent while on holiday, she helped us by providing honest customer service. I expected a "discussion" and I was so pleased it didn't go that way! Would've been nice for her to not be a one-woman-band at the time we turned up!
11 août 2026
Avis spontané
Réponse de GO Outdoors - Aviemore (Express)
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Stargazer II fails in high wind.
Aviemore Go Outdoors (Andrea) was able to help us when the seam tore in the wind on our Kampa Stargazer II, hassle free experience in the middle of a holiday. Helped us get another replacement tent which will hopefully stand up better to the wind.
11 août 2026
Avis spontané
Réponse de GO Outdoors - Aviemore (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Great experience excellent instructors…
Great experience excellent instructors but if your taking a family very expensive no deals
3 août 2026
Réponse de GO Outdoors - Aviemore (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Extremely helpful advice from Andrea to…
Extremely helpful advice from Andrea to get my partner back on their feet after their existing walking boots started rubbing due to new insoles. Made sure we can walk out with new shoes on by dealing with all the packaging for us. Thank you.
4 août 2026
Avis spontané
Réponse de GO Outdoors - Aviemore (Express)
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Great helpful staff
Great helpful staff, served by Andrea who was very knowledgeable and gave me great advice on what jacket to buy. Lovely shop, very tidy and well set out. My husband also bought an umbrella and my son bought a belt .
4 août 2026
Avis spontané
Réponse de GO Outdoors - Aviemore (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Staff Service
On holiday last week, visited store & was looked after by Alana, she was fab, great knowledge & got us sorted quickly & professionally. Thank you.
22 juillet 2026
Avis spontané
Réponse de GO Outdoors - Aviemore (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Look let's just say something here,,
Look let's just say something here,,, if you haven't got your membership yet then you are missing out and great deals ,, get your membership
15 juillet 2026
Réponse de GO Outdoors - Aviemore (Express)
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
Friendly Staff
Shop clean and tidy. Staff friendly. Happy with purchases and Andrea was really helpful and polite
23 juillet 2026
Avis spontané
Réponse de GO Outdoors - Aviemore (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Pleasant Shopping Experience
All staff were very attentive and friendly whilst we were shopping and trying on clothes. Served at the counter by Andrea and she couldn’t have done more for us. Thank you Go Outdoors Aviemore. 👍🏻
23 juillet 2026
Avis spontané
Réponse de GO Outdoors - Aviemore (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Really friendly staff
Really friendly staff, very helping
Thank you Andrea
19 juillet 2026
Avis spontané
Réponse de GO Outdoors - Aviemore (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Great Shop
Great layout in shop, everything I needed was easily found. Staff were lovely, friendly and knowledgeable.
22 juillet 2026
Avis spontané
Réponse de GO Outdoors - Aviemore (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Walking boots
Since arriving in Scotland Friday 17th July travelling from Middlesbrough in the northeast I realised that I left both my sons walking boots at home it was no distance to travel back home for them so the Saturday we travelled into aviemore was on the hunt for some waking boots/shoes.
I seen a go outdoor then since arriving in the store to leaving there was a staff member called Andrea who measured my sons feet. Andrea then went back and forth a few times to find the right type of boot for them both and make sure they were comfortable and size appropriate, also made sure that both my sons knew how to fasten the laces up properly round the hooks which was helpful.. we walked over 25,000 steps over the long weekend we were in Scotland and not a blister in sight thank you Andrea :)
18 juillet 2026
Avis spontané
Réponse de GO Outdoors - Aviemore (Express)
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
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