GO Outdoors - Bury Avis 

3 758
TrustScore 5 sur 5

4,8

52 Angouleme Way, BL9 0BT Bury, England, GB


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Lisez les avis des autres

Noté 1 sur 5 étoiles

This purchase was a replacement. The refund for the original item was confirmed in writing by Go Outdoors to take up to 5 days. Here we are on day 6. A broken promise should earn zero points on a revi... Voir plus

Noté 5 sur 5 étoiles

During my visit to the Bury store i was assisted by Tom who was very knowledgeable and gave me excellent advise on camping equipment. He took the time to explain the best type of equipment for the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was served by thando today she was a lovely worker who helped us with our purchase and didn’t rush us at all. she made our experience as two teenage girls so comfortable. Will definitely be returnin... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Went into store with my grandson to pick up carp fishing gear for a family holiday. I was helped out extensively by Callum who took the time to ensure we got everything we needed at whatever price poi... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de matériel de camping
  2. Magasin de vêtements de sport (activewear)
  3. Magasin de vélos
  4. Clud d'escalade
  5. Centre de randonnée équestre
  6. Magasin d'articles de course à pied

À propos de GO Outdoors - Bury

Écrit par l'entreprise

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Écrit par l'entreprise

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Coordonnées de contact

  • 52 Angouleme Way, BL9 0BT, Bury, England, Royaume-Uni

  • 0161 393 9361

4,8

Excellent

TrustScore 5 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(3 758)

36 024 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent advise given

During my visit to the Bury store i was assisted by Tom who was very knowledgeable and gave me excellent advise on camping equipment.
He took the time to explain the best type of equipment for the activity I was doing.
I would recommend Tom if you visit the Bury store he was very helpful

25 août 2026
Avis spontané
Logo de GO Outdoors - Bury

Réponse de GO Outdoors - Bury

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Fishing section

Very helpful staff nothing was a problem for them will be returning soon

18 août 2026
Logo de GO Outdoors - Bury

Réponse de GO Outdoors - Bury

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Noté 1 sur 5 étoiles

Overdue refund

This purchase was a replacement. The refund for the original item was confirmed in writing by Go Outdoors to take up to 5 days. Here we are on day 6. A broken promise should earn zero points on a review. Typically disappointing.

17 août 2026
Noté 5 sur 5 étoiles

Eve was very polite and extremely…

Eve was very polite and extremely helpful

29 juillet 2026
Avis spontané
Logo de GO Outdoors - Bury

Réponse de GO Outdoors - Bury

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Staff are brilliant

Staff are brilliant and Was served by Eve on tills.,such a lovely member of staff and fantastic service at the Bury store as always!

23 août 2026
Avis spontané
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Réponse de GO Outdoors - Bury

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Noté 3 sur 5 étoiles

The clothing and footwear prices have…

The clothing and footwear prices have increased at an alarming rate since I visited about 6 months ago.
The tent prices are good but if you are after a bargin apart from tent pegs (again) forget it.
Shop online

14 août 2026
Logo de GO Outdoors - Bury

Réponse de GO Outdoors - Bury

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

On a winner with go outdoors

Go outdoors is easy the best leisure out let great products with a highly trained and professional team, gotta sound out Neil at the bury store a fountain of knowledge when it comes to tents( think he was born in a tent) goes the extra mile many thanks again

20 août 2026
Avis spontané
Logo de GO Outdoors - Bury

Réponse de GO Outdoors - Bury

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Staff and the efficient service

Staff and the efficient service

12 août 2026
Logo de GO Outdoors - Bury

Réponse de GO Outdoors - Bury

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

New Boots

I visited the Bury store for some new boots . Vendy served me and was really helpful. I was attended to quickly, in a friendly manner and offered a good selection of footwear to try on. It took me some time to select what I wanted and she was very patient . In the end I picked a top end pair of boots that she had suggested and left a very happy customer . I don't usually go to the Bury store but now its my number one.

14 août 2026
Avis spontané
Logo de GO Outdoors - Bury

Réponse de GO Outdoors - Bury

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Bury store staff are truly the best

I was in the Bury store on Tuesday 18th August for last minute camping trip supplies. Really can’t thank Ben and Lee enough. I had quite a few things to get and these guys were amazing. From the advise I received to the poor guys packing my stuff for me!! I was truly grateful and they saved me a few quid with a heads up on instore offers that aren’t on the website. Sometimes it really is worth being bothered to go instore. Wouldn’t be set for my trip as quick and confident I haven’t forgotten anything.
Thanks Ben and Lee 🤗🤗

18 août 2026
Avis spontané
Logo de GO Outdoors - Bury

Réponse de GO Outdoors - Bury

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Helpful staff

Our cashier was very helpful and thorough, and helped us with the questions we had!
(We were served by eve)

16 août 2026
Avis spontané
Logo de GO Outdoors - Bury

Réponse de GO Outdoors - Bury

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Lovely experience at Go Outdoors in…

Lovely experience at Go Outdoors in Bury. Eve on the tills was really helpful and polite and made the checkout experience really easy.

15 août 2026
Avis spontané
Logo de GO Outdoors - Bury

Réponse de GO Outdoors - Bury

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great service my branch is Bury is fab…

Great service my branch is Bury is fab and Thando today was really lovely and very understanding … thank you very much… very satisfied customer 🙏👏😄

15 août 2026
Avis spontané
Logo de GO Outdoors - Bury

Réponse de GO Outdoors - Bury

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Experience in shop

I was served by thando today she was a lovely worker who helped us with our purchase and didn’t rush us at all. she made our experience as two teenage girls so comfortable. Will definitely be returning !!!

14 août 2026
Avis spontané
Logo de GO Outdoors - Bury

Réponse de GO Outdoors - Bury

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Easy to cut down to size works really…

Easy to cut down to size works really well with the original poles. I actually ordered the wrong poles but they changed them without hesitation! This is the second set I’ve bought to replace the older broken poles works great every time!!

3 août 2026
Logo de GO Outdoors - Bury

Réponse de GO Outdoors - Bury

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Smart shopping

Arrived on time, excellent price and good quality

2 août 2026
Logo de GO Outdoors - Bury

Réponse de GO Outdoors - Bury

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Incredible service from Eve

I visited the Bury branch to pick up some camping gear and needed much help. Luckily I was served by Eve on tills who made the experience much easier. Thanks Eve!

6 août 2026
Avis spontané
Logo de GO Outdoors - Bury

Réponse de GO Outdoors - Bury

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Noté 1 sur 5 étoiles

Zero customer service in store

Zero customer service in store, zero communication on online and rude staff.
Forced to pay membership twice.
Presented with my click and collect garments in a heap, like they had been kicked around the floor for days.
Opportunity to reply to my emails was given, but no reply.

30 juillet 2026
Logo de GO Outdoors - Bury

Réponse de GO Outdoors - Bury


We are sorry to hear about your experience and disappointed to learn that both our in-store service and communication fell below expectations. We understand how frustrating it must have been to feel unsupported, to have been charged for membership twice, and to collect your Click & Collect order in an unacceptable condition.

We can see that you have contacted our customer care team who have looked into this further for you and provided a resolution.

Thank you for taking the time to leave your review.

Kind regards
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Helpful and pleasant staff helped to…

Helpful and pleasant staff helped to resolve product problem easily and without any fuss. Thank you.

3 août 2026
Avis spontané
Logo de GO Outdoors - Bury

Réponse de GO Outdoors - Bury

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Gave the bury store a call spoke to…

Gave the bury store a call spoke to Thando to reserve a pair of scarpa crux approach men’s walking shoes last pair left in store and it was no trouble to save them for me to collect
Thanks for your prompt response & service Thando

3 août 2026
Avis spontané
Logo de GO Outdoors - Bury

Réponse de GO Outdoors - Bury

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

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