GO Outdoors - Coventry Avis 

2 337
TrustScore 4.5 sur 5

4,6

Canley Road, Canley, CV5 6RN Coventry, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Went here the other day to upgrade and add to my camping equipment, everything was fairly straightforward to find and when I came to the tills, Sarah helped me out massively. She got me signed up to t... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Very poor item purchased via click and collect. Returned item back to store and staff were unhelpful and unfriendly. I am still waiting for an email stating I returned to store Even though returned it... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Everything we needed for our camping trip was readily available and we were served by Sarah who was very lovely and walked us through how much we would save if we were to become members. I shall be re... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent quality and wide range of products. Really good prices, often cheaper than online. Great customer service. The particular item I wanted is £5 online. In Go Outdoors it was 97p. My memb... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de matériel de camping
  2. Magasin de vêtements de sport (activewear)
  3. Magasin de vélos
  4. Clud d'escalade
  5. Centre de randonnée équestre
  6. Magasin d'articles de course à pied

À propos de GO Outdoors - Coventry

Écrit par l'entreprise

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Écrit par l'entreprise

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Coordonnées de contact

  • Canley Road, Canley, CV5 6RN, Coventry, Royaume-Uni

  • 02476 933728

4,6

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(2 337)

35 808 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great store

Great store, sadly they didn’t stock the item i wanted, the staff were helpful once we eventually found someone.Ended up buying from a different retailer online which i don’t particularly like as i prefer to try on before buying.

27 janvier 2026
Logo de GO Outdoors - Coventry

Réponse de GO Outdoors - Coventry

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great personal service

Dan was absolutely brilliant, provided great advice and took the time to discuss options

2 février 2026
Avis spontané
Logo de GO Outdoors - Coventry

Réponse de GO Outdoors - Coventry

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

A great store experience

Went looking for two items.
1) walking trainers - good choice of options; really informative advice from Ed, who sought out other sizes and options, was brilliantly pleasant and not at all pushy. Good price for what I bought too.
2) nose weight gauge - found exactly what I wanted, where I expected it to be. No hassle!

2 février 2026
Avis spontané
Logo de GO Outdoors - Coventry

Réponse de GO Outdoors - Coventry

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

When visiting your store I was…

When visiting your store I was interesting in learning what shoes would help my trail running be more comfortable. I was kindly greeted by an extremely helpfully employee called milly. She identified what shoes would be best for me. She was extremely helpful and well mannered. She made my shopping experience very easy.

1 février 2026
Avis spontané
Logo de GO Outdoors - Coventry

Réponse de GO Outdoors - Coventry

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great service from Sarah

Great service from Sarah. She was patient and professional whilst conducting a refund which wasn't straightforward and then provided prompt and courteous service. Our dog now loves her too! Great products at competitive prices and friendly staff, visit the Coventry Go Outdoors store; you will not be disappointed.

29 janvier 2026
Avis spontané
Logo de GO Outdoors - Coventry

Réponse de GO Outdoors - Coventry

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Millie was so patient and helpful in…

Millie was so patient and helpful in getting my daughter walking boots for gold d of e. Really knowledgeable and friendly.

25 janvier 2026
Avis spontané
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Réponse de GO Outdoors - Coventry

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Excellent helpful staff

Excellent helpful staff. Everything you need in the store

18 janvier 2026
Avis spontané
Logo de GO Outdoors - Coventry

Réponse de GO Outdoors - Coventry

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Noté 4 sur 5 étoiles

Got lots of help and advice from…

Got lots of help and advice from Phoenix.

18 janvier 2026
Avis spontané
Logo de GO Outdoors - Coventry

Réponse de GO Outdoors - Coventry

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

I enjoyed my visit to this store!

The store was clean and tidy with all products for sale well presented and labelled. I was served very quickly by Ed who explained that I could renew my physical discount card in store, rather than have a digital version as offered online. Ed was knowledgable and charming, giving an excellent service that gave you an incentive to visit the store again soon

12 janvier 2026
Avis spontané
Logo de GO Outdoors - Coventry

Réponse de GO Outdoors - Coventry

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Excellent service

Although it was the evening and the store was quiet, the staff were very joined up and helpful. Excellent service

8 janvier 2026
Avis spontané
Logo de GO Outdoors - Coventry

Réponse de GO Outdoors - Coventry

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Today Dan at coventry helped out alot…

Today Dan at coventry helped out alot with ice tools. C
Definitely pop in to have a chat with him . Excellent service A+

6 janvier 2026
Avis spontané
Logo de GO Outdoors - Coventry

Réponse de GO Outdoors - Coventry

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great experience

We had a great experience at Go Outdoors Coventry. Even though it was the sales season, the shop was well organised. We were looking for a pair of hiking boots, and Milly was extremely patient and helpful, guiding us through the options and helping me find a brand and pair that fit my slightly wider feet perfectly. Thank you!

4 janvier 2026
Avis spontané
Logo de GO Outdoors - Coventry

Réponse de GO Outdoors - Coventry

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Fantastic service

Fantastic service. Lovely fella called Ed, helped me out when buying camping gear.

3 janvier 2026
Avis spontané
Logo de GO Outdoors - Coventry

Réponse de GO Outdoors - Coventry

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Excellent customer service

Very helpful and knowledgeable staff. Excellent customer service!

22 décembre 2025
Avis spontané
Logo de GO Outdoors - Coventry

Réponse de GO Outdoors - Coventry

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

GO-OUTDOORS FISHING DEPT, COVENTRY, GREAT SERVICE, GREAT PRICE

Visited Fishing Department, COVENTRY
Was helped by ISAAC, who advised and helped me, with the purchase of Fishing Rods.
ISAAC is very knowledgeable young man, Very polite, Friendly and easy to talk to, he is also very into Fishing himself.
ISAAC is a real asset to the team at Go Outdoors, Coventry Branch....
Would also like to say a big Thank you to all the Staff at Coventry Go Outdoors, on the many visits to your store, Great service, with a Smile.
Merry Xmas 🎄🥳 to all and Thanks again......Tony

19 décembre 2025
Avis spontané
Logo de GO Outdoors - Coventry

Réponse de GO Outdoors - Coventry

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great staff

Great staff, Millie helped us find the right boots and there was a big selection.

14 décembre 2025
Avis spontané
Logo de GO Outdoors - Coventry

Réponse de GO Outdoors - Coventry

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Needed a replacement pair of boots…

Needed a replacement pair of boots because the ones I’d bought in September were faulty. Ordered Berghaus for collection. They were waiting for me and no quibbles about a refund on production of receipt for the faulty pair. Excellent service from all staff I dealt with and will definitely go back.

14 décembre 2025
Avis spontané
Logo de GO Outdoors - Coventry

Réponse de GO Outdoors - Coventry

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great customer service…

Visited today to buy a new waterproof for my elderly mum in law
Very helpful service from Ella who helped us get the right jacket
Thanks so much

13 décembre 2025
Avis spontané
Logo de GO Outdoors - Coventry

Réponse de GO Outdoors - Coventry

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Had excellent customer service from…

Had excellent customer service from Brad. He was so knowledgeable and helpful with my husband trying to find a jacket. We were so grateful for his patience, help and support.

7 décembre 2025
Avis spontané
Logo de GO Outdoors - Coventry

Réponse de GO Outdoors - Coventry

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

Noté 1 sur 5 étoiles

Please can someone answer the phones

Please can someone answer the phones. Rang more than 3 times this morning after a product - no answer. Drove 40 mins to where we got there and the item was not in stock. Loads of staff on shop floor

7 décembre 2025
Avis spontané
Logo de GO Outdoors - Coventry

Réponse de GO Outdoors - Coventry

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

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