GO Outdoors - Dorchester (Express) Avis 

246
TrustScore 5 sur 5

4,9

South Street 3, DT1 1BL Dorchester, England, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Today I visited your Dorchester Store and was very pleasantly surprised the two members of staff that assisted my purchase were Amy and Cher they were both helpful polite nothing seemed to much troubl... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

The person serving us was incredibly helpful and patient - I'm vegan and so trying to determine which boots were suitable was a challenge - unfortunately it wasn't obvious from the signs! In spite of... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great service at the Dorchester store by Heidi. She was friendly and extremely helpful - she took time to understand our needs and advise on appropriate products. She was especially helpful at the c... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Faced with an array of water bottles Amy and Tom were extremely helpful in helping me select one. I wish to add that I am 82 years old and they didn’t treat me as a fool. Most unusual and appreciated... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de matériel de camping
  2. Magasin de vêtements de sport (activewear)
  3. Magasin de vélos
  4. Clud d'escalade
  5. Centre de randonnée équestre
  6. Magasin d'articles de course à pied

À propos de GO Outdoors - Dorchester (Express)

Écrit par l'entreprise

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Écrit par l'entreprise

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Coordonnées de contact

  • South Street 3, DT1 1BL, Dorchester, England, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

246 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(246)

34 522 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Staff were very helpful and friendly

Staff were very helpful and friendly. Products are ace.

31 août 2026
Avis spontané
Logo de GO Outdoors - Dorchester (Express)

Réponse de GO Outdoors - Dorchester (Express)

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Very helpful and very informative

Very helpful and very informative

25 mai 2026
Logo de GO Outdoors - Dorchester (Express)

Réponse de GO Outdoors - Dorchester (Express)

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Excellent service by Cher

Excellent service by Cher. V helpful and knowledgeable.

28 août 2026
Avis spontané
Logo de GO Outdoors - Dorchester (Express)

Réponse de GO Outdoors - Dorchester (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Very helpful and friendly Amy

Very helpful and friendly Amy. Lovely item purchased.

19 août 2026
Avis spontané
Logo de GO Outdoors - Dorchester (Express)

Réponse de GO Outdoors - Dorchester (Express)

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

I came in looking for a rucksack for a…

I came in looking for a rucksack for a 3 day hike in Dartmoor. I was served by Tom who was very informative and recommended the right bag for me, as well as a dry bag due to the weather looking quite wet and stormy.

27 août 2026
Avis spontané
Logo de GO Outdoors - Dorchester (Express)

Réponse de GO Outdoors - Dorchester (Express)

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Amazing staff

I went in quickly just before a festival to buy a rucksack and Heidi was an absolute gem helping me find the right one for me and was very knowledgeable, and super friendly.
Thank you very much !

25 août 2026
Avis spontané
Logo de GO Outdoors - Dorchester (Express)

Réponse de GO Outdoors - Dorchester (Express)

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Came in to the store today and was…

Came in to the store today and was served by Eben and Cher, they were very informative and gave great service. A pleasurable shopping experience

24 août 2026
Avis spontané
Logo de GO Outdoors - Dorchester (Express)

Réponse de GO Outdoors - Dorchester (Express)

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Pleasant experience

Went into the Dorchester store today and was greeted politely and ask how they could assist me. I went in for a particular item which unfortunately they did not have in stock but they showed me alternatives that would meet my needs. I came away with an alternative jacket. It was a pleasant experience from start to finish, i will use them again. Thank you

22 août 2026
Avis spontané
Logo de GO Outdoors - Dorchester (Express)

Réponse de GO Outdoors - Dorchester (Express)

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Today I visited you Dorchester and was delighted with the help I received from Amy & Cher

Today I visited your Dorchester Store and was very pleasantly surprised the two members of staff that assisted my purchase were Amy and Cher they were both helpful polite nothing seemed to much trouble not only do they do the branch credit also the company. Please pass on my gratitude for their assistance. I look forward to meeting them again in my future purchases

22 août 2026
Avis spontané
Logo de GO Outdoors - Dorchester (Express)

Réponse de GO Outdoors - Dorchester (Express)

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Fantastic service!

Heidi was my extremely helpful assistant, taking trouble to find the best solution for my need.
I was looking for a particular waterproof backpack liner. When we realised that it would be too big for my backpack and that they didn't have a smaller one, Heidi suggested that I look at the drysacks which are lighter and more flexible, with a greater range of sizes. It was extremely useful that we could try out both the liner and the drysack in my own backpack.
Heidi was attentive, friendly and knowledgeable, and made my purchase a pleasure. Thanks!

20 août 2026
Avis spontané
Logo de GO Outdoors - Dorchester (Express)

Réponse de GO Outdoors - Dorchester (Express)

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Buying waterproof coats

We were served by Heidi who helped us find the items we were looking for. She unpacked a number of items of clothing so that we could try them on and check that we were satisfied. She informed us of money saving offers.

20 août 2026
Avis spontané
Logo de GO Outdoors - Dorchester (Express)

Réponse de GO Outdoors - Dorchester (Express)

Hi,

Thanks for taking the time to leave us a 5 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Outstanding customer service at the Dorchester store…

Great service at the Dorchester store by Heidi. She was friendly and extremely helpful - she took time to understand our needs and advise on appropriate products.
She was especially helpful at the check out, sorting out an issue with our new membership card and ensuring we got our full discount.

18 août 2026
Avis spontané
Logo de GO Outdoors - Dorchester (Express)

Réponse de GO Outdoors - Dorchester (Express)

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Surprisingly good selection for such a…

Surprisingly good selection for such a small version of Go Outdoors. Good prices and friendly service from Amy.

17 août 2026
Avis spontané
Logo de GO Outdoors - Dorchester (Express)

Réponse de GO Outdoors - Dorchester (Express)

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great service at the Dorchester store…

Great service at the Dorchester store by Heidi. She was super helpful in helping us find what we needed and helped me with a issue I had with my membership card. She was lovely thought and very helpful.

6 août 2026
Avis spontané
Logo de GO Outdoors - Dorchester (Express)

Réponse de GO Outdoors - Dorchester (Express)

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Friendly service. Great selection.

We were greeted by Eben. She was very friendly and told us exactly where we needed to go to find what we were looking for. She was chatty and professional. Great experience. Love GO Outdoors :)

16 août 2026
Avis spontané
Logo de GO Outdoors - Dorchester (Express)

Réponse de GO Outdoors - Dorchester (Express)

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Heidi was incredibly helpful

Heidi was incredibly helpful, taking the time to guide me through so many questions and I found her advice very valuable. I now feel much more prepared to walk the SWCP - thanks Heidi!

1 août 2026
Avis spontané
Logo de GO Outdoors - Dorchester (Express)

Réponse de GO Outdoors - Dorchester (Express)

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Ellie & Ethan were great

Ellie & Ethan were great , so helpful ,
My husband had recently rejoined Go- Outdoors but didn’t appear on the system ,
They sorted it out which took quite a while !
He bought his Brasher walking trousers & is very pleased,
Thankyou to Ellie & Ethan for your excellent customer service 👍

14 août 2026
Avis spontané
Logo de GO Outdoors - Dorchester (Express)

Réponse de GO Outdoors - Dorchester (Express)

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Good customer service from Ellie today

Good customer service from Ellie today, smiling, helpful, and efficient.

14 août 2026
Avis spontané
Logo de GO Outdoors - Dorchester (Express)

Réponse de GO Outdoors - Dorchester (Express)

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Exceptionally helpful staff.

Great service, really helpful staff - Ellie and Amy were so helpful, nothing was too much trouble. Thank you. 👍

13 août 2026
Avis spontané
Logo de GO Outdoors - Dorchester (Express)

Réponse de GO Outdoors - Dorchester (Express)

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

A great shopping experience

Had exactly what I wanted. Served by Ellie who was extremely helpful. Will definitely be going back again.

11 août 2026
Avis spontané
Logo de GO Outdoors - Dorchester (Express)

Réponse de GO Outdoors - Dorchester (Express)

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

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