GO Outdoors - Exeter Avis 

4 410
TrustScore 5 sur 5

4,8

Stone Lane Retail Park CL Marsh Barton Road, EX2 8LH Exeter, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great experience in the shop - namely from a member of staff named Lewis (Exeter branch). Could not have been more helpful if he tried. Went above and beyond to help us find suitable footwear for upco... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had such a lovely experience buying my backpack for travelling today! Harry helped me make sure I got the right backpack for my trip, made sure it fitted me properly and was so knowledgeable and fri... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

Of 4 items showing as in stock on website, only 1 was actually in stock. ....but there were other more expensive options. Then got overcharged by £6 at checkout. Queried price and a hurried check... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We visited GO Outdoors Exeter today and received absolutely fantastic service from Sam. Sam was incredibly helpful, knowledgeable and patient, taking the time to explain everything clearly and an... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de matériel de camping
  2. Magasin de vêtements de sport (activewear)
  3. Magasin de vélos
  4. Clud d'escalade
  5. Centre de randonnée équestre
  6. Magasin d'articles de course à pied

À propos de GO Outdoors - Exeter

Écrit par l'entreprise

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Écrit par l'entreprise

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Coordonnées de contact

  • Stone Lane Retail Park CL Marsh Barton Road, EX2 8LH, Exeter, Royaume-Uni

  • 01392 531855

4,8

Excellent

TrustScore 5 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(4 410)

35 035 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very helpfull staff, great prices and good quality

Very helpfull staff, good quality products at great prices. Sofiia in the Exeter store was very helpful, efficient and knowledgeable

2 août 2026
Avis spontané
Logo de GO Outdoors - Exeter

Réponse de GO Outdoors - Exeter

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Larry was absolutely brilliant

Larry was absolutely brilliant! Couldn’t have asked for better customer service! Helped over the phone when the tent I wanted was out of stock. Advised on a different one and put it aside for me.
Sort out my order super fast in store as I was in a rush for an appt! THANK YOU :)

4 août 2026
Avis spontané
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Réponse de GO Outdoors - Exeter

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Perfect!

Lewis was really helpful and must have got about 1 million boxes from the back for me - sorry! Found the perfect ones thanks to him!

2 août 2026
Avis spontané
Logo de GO Outdoors - Exeter

Réponse de GO Outdoors - Exeter

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

I received excellent helpful advice

I received excellent helpful advice & service on a busy Saturday from Lewis in the footwear department. I had to try several different makes to achieve a suitable fit. He was patient and genuinely keen to help. I purchased 2 pairs of shoes and 2 pairs of socks. This is the second time in 3 weeks I have shopped here - that was also a very positive experience. In total I spent around £350. Keep up the good work!

1 août 2026
Avis spontané
Logo de GO Outdoors - Exeter

Réponse de GO Outdoors - Exeter

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Sofia was excellent at helping us to…

Sofia was excellent at helping us to buy walking boots for our daughter today. Friendly, patient and offering good advice. Thank you Sofia. Would recommend 😀

31 juillet 2026
Avis spontané
Logo de GO Outdoors - Exeter

Réponse de GO Outdoors - Exeter

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Always a great service and excellent…

Always a great service and excellent selection of products across the ranges

16 juillet 2026
Logo de GO Outdoors - Exeter

Réponse de GO Outdoors - Exeter

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

I was helped in store by a lovely lady…

I was helped in store by a lovely lady called Sofiia. Nothing was too much trouble - her guidance was great concerning my son and obtaining the right size wetsuit.
He listened and was guided by her when trying multiple sizes and we found the correct one with no meltdowns!!

29 juillet 2026
Avis spontané
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Réponse de GO Outdoors - Exeter

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Harry and Cody were really helpful

Harry and Cody were really helpful. Excellent customer service, very friendly and knowledgeable!

27 juillet 2026
Avis spontané
Logo de GO Outdoors - Exeter

Réponse de GO Outdoors - Exeter

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Very Helpful service

We were served on Sunday 19th July by Sam T. He was very helpful and even offered to carry our heavy tent to the car .

19 juillet 2026
Avis spontané
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Réponse de GO Outdoors - Exeter

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great customer service

We popped in for a T-shirt and left with three. There was a good stock of gear in my husband’s size and we were served by Summer who was friendly and very helpful. She opened up a fitting room so he could try things on and served us at the till when we had made our choice.
Summer was great! We both very much enjoyed our shopping experience and will definitely be back soon.

25 juillet 2026
Avis spontané
Logo de GO Outdoors - Exeter

Réponse de GO Outdoors - Exeter

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Larry was really helpful and patient

Larry was really helpful and patient. He made sure I bought the correct product for me, and I was completely clueless so he was super helpfuland knowledgeable. 10/10.

24 juillet 2026
Avis spontané
Logo de GO Outdoors - Exeter

Réponse de GO Outdoors - Exeter

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Helpful staff

We had difficulty in finding the camping fridge we wanted to purchase. Unfortunately the one we wanted wasn't in stock. We spoke to a member of staff, Harry, he helped us to find something similar . He was very helpful abd kind.

13 juillet 2026
Avis spontané
Logo de GO Outdoors - Exeter

Réponse de GO Outdoors - Exeter

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

We had a customer

We had a customer, we had a service person called Lewis, who helped us with finding my daughter some walking routes. He went up and beyond the requirement needed by staying with US for an hour and getting as lots of different shoes and sizes. It was polite and helpful and very, very courteous.

20 juillet 2026
Avis spontané
Logo de GO Outdoors - Exeter

Réponse de GO Outdoors - Exeter

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Staff member very helpful

19 juillet 2026
Avis spontané
Logo de GO Outdoors - Exeter

Réponse de GO Outdoors - Exeter

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Harry really helped us out 👍

Harry really helped us, going out of his way to sort out an issue with returning an item and then helping us find the other things we needed to buy in store. Thank you!

19 juillet 2026
Avis spontané
Logo de GO Outdoors - Exeter

Réponse de GO Outdoors - Exeter

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Customer service provided by Lewis was…

Customer service provided by Lewis was amazing! He went above and beyond to make sure we got the right walking shoes and showed incredible lived experience which was very reassuring, thankyou Lewis!

19 juillet 2026
Avis spontané
Logo de GO Outdoors - Exeter

Réponse de GO Outdoors - Exeter

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Igor at the Exeter Go Outdoors was very…

Igor at the Exeter Go Outdoors was very helpful and knowledgeable. He helped to point me in the right direction with fishing and answered all of my questions.

18 juillet 2026
Avis spontané
Logo de GO Outdoors - Exeter

Réponse de GO Outdoors - Exeter

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Noté 3 sur 5 étoiles

Spent over £300 and got discont with go…

Spent over £300 and got discont with go card,but got none with the caravan and motorhome club,beware

18 juillet 2026
Avis spontané
Logo de GO Outdoors - Exeter

Réponse de GO Outdoors - Exeter

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

This was my first visit to Go Outdoors…

This was my first visit to Go Outdoors Exeter, to buy my first pair of walking boots. I was served by Alfred who was approachable, friendly and very helpful. He gave me advice and knew his stuff. I felt as if I was in good hands and was very pleased with my purchase. Thanks to the amazing way Alfred took care of me today, I'm now going to become a member and shop here again.

18 juillet 2026
Avis spontané
Logo de GO Outdoors - Exeter

Réponse de GO Outdoors - Exeter

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great service from Sam T at Exeter

Great service from Sam T at Exeter

16 juillet 2026
Avis spontané
Logo de GO Outdoors - Exeter

Réponse de GO Outdoors - Exeter

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

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