GO Outdoors - Halifax (Express) Avis 

595
TrustScore 5 sur 5

4,8

2 Crown Street, West Yorkshire, HX1 1TT Halifax, West Yorkshire, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Fantastic service from Emma (I think!) Just resubscribed my membership and.took some time to come through to the till...patience and the manager helped in getting my discount! Hoorah. A great experien... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

What a Great shop, 2 chaps serving were very helpful,1 on the till very polite and the 1 helping me choose a shoe was patiently waiting for me to decide, without putting any pressure on me, unlike som... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Dealt with Jake a couple of times now and his friendly knowledgable approach was fantastic. Recommended gear based on what we needed.

L'entreprise a répondu

Noté 1 sur 5 étoiles

Never received email confirming my parcel was ready for click and collect. Called in the shop by chance and my parcel was there. Had been waiting nearly two weeks since placing order.

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de matériel de camping
  2. Magasin de vêtements de sport (activewear)
  3. Magasin de vélos
  4. Clud d'escalade
  5. Centre de randonnée équestre
  6. Magasin d'articles de course à pied

À propos de GO Outdoors - Halifax (Express)

Écrit par l'entreprise

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Écrit par l'entreprise

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Coordonnées de contact

  • 2 Crown Street, West Yorkshire, HX1 1TT, Halifax, West Yorkshire, Royaume-Uni

  • 01422 413646

4,8

Excellent

TrustScore 5 sur 5

595 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(595)

35 808 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great customer service by Jake

Great customer service by Jake. Quite a new member of staff but extremely helpful, friendly and patient.

3 mars 2025
Avis spontané
Logo de GO Outdoors - Halifax (Express)

Réponse de GO Outdoors - Halifax (Express)

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Jake and Nicola were both really…

Jake and Nicola were both really helpful with me and helped me choose sunglasses. Thank you

10 mars 2025
Avis spontané
Logo de GO Outdoors - Halifax (Express)

Réponse de GO Outdoors - Halifax (Express)

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

portable camping table

I bought a portable camping table. I checked it first online then visited the shop. The assistant understood immediately what I wanted, got it from stock and within minutes he was demonstrating it. Great friendly service. And a good price too. Thank you.

7 mars 2025
Avis spontané
Logo de GO Outdoors - Halifax (Express)

Réponse de GO Outdoors - Halifax (Express)

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Friendly

Friendly, very helpful staff
Tom was amazing and very helpful.
we'll definitely be shopping there again

8 mars 2025
Avis spontané
Logo de GO Outdoors - Halifax (Express)

Réponse de GO Outdoors - Halifax (Express)

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Excellent service

Excellent service, very helpful gents. Thanks

6 mars 2025
Avis spontané
Logo de GO Outdoors - Halifax (Express)

Réponse de GO Outdoors - Halifax (Express)

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Backpack made from recycled material

I wanted a backpack for every day use and made from recycled material. The assistant was very helpful and knowledgeable picking out a few options for me. I bought one which was ideally suited to my needs both ethical and practical. Great customer service.

6 mars 2025
Avis spontané
Logo de GO Outdoors - Halifax (Express)

Réponse de GO Outdoors - Halifax (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Helpful

Friendly, helpful, knowledgeable staff, served by Cassidy

27 février 2025
Avis spontané
Logo de GO Outdoors - Halifax (Express)

Réponse de GO Outdoors - Halifax (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great experience

Great experience. It was good to speak to staff with good product knowledge. Very friendly, no pressure sales from people with great knowledge of walking and trekking products. It took me a while to make a decision and I was supported by three different staff member all of whom were great, love my new Rab raincoat!

26 février 2025
Avis spontané
Logo de GO Outdoors - Halifax (Express)

Réponse de GO Outdoors - Halifax (Express)

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great Service, Wide Range, Nice People

Shop was packed with goodies, well laid out, clean & tidy. Nicola was extremely welcoming, patient, pleasant & helpful without being pushy and we found exactly what I was looking for, (Trekking Poles). She signed me up for membership, which saved me a fortune on the day and which gave me a great incentive to return & recommend this Branch to my friends & family. A great addition to the Halifax shopping experience. Thank You.
Nick Mellor.

24 février 2025
Avis spontané
Logo de GO Outdoors - Halifax (Express)

Réponse de GO Outdoors - Halifax (Express)

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Love..Go Outdoors.

Great well stocked shop. Staff were friendly and helpful. I was served by Nicola who was not pushy in any way and let you browse around. She offered her help if we needed it and rang my purchase through the till, she helped with my discount too( being a scouter). Lovely shop.

13 février 2025
Avis spontané
Logo de GO Outdoors - Halifax (Express)

Réponse de GO Outdoors - Halifax (Express)

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Could not be more helpful

Could not be more helpful, asked to Try on a pair of over trousers, the changing room was opened instantly. Friendly and helpful.

21 février 2025
Avis spontané
Logo de GO Outdoors - Halifax (Express)

Réponse de GO Outdoors - Halifax (Express)

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Excellent service

Excellent service, as usual at this Halifax store. Friendly, helpful staff. Much prefer using it compared to local bigger Go Outdoors stores.Steve and the female assistant were very obliging.

18 février 2025
Avis spontané
Logo de GO Outdoors - Halifax (Express)

Réponse de GO Outdoors - Halifax (Express)

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

I was served by Nicola who was so…

I was served by Nicola who was so helpful throughout, assisting me with purchasing shoes appropriate to a forthcoming visit to Iceland and the Faroes. Her colleague, a young man in his late 20s or early 30s (I don't know his name) was lovely too. Such warm, friendly, helpful and non-pushy staff. And great bargains too!

19 février 2025
Avis spontané
Logo de GO Outdoors - Halifax (Express)

Réponse de GO Outdoors - Halifax (Express)

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great little store

Steve was very efficient, friendly and helpful at my local Go Outdoors and I left with another bargain using my store card.

18 février 2025
Avis spontané
Logo de GO Outdoors - Halifax (Express)

Réponse de GO Outdoors - Halifax (Express)

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great service

Tremendously helpful and attentive service, which was higely appreciated by a first-time customer.

18 février 2025
Avis spontané
Logo de GO Outdoors - Halifax (Express)

Réponse de GO Outdoors - Halifax (Express)

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Perfect

Perfect, got welcomed at the door, staff were super helpful and checked if I needed any help. Staff showed me where the item I was after was and let me browse, they were standing close enough to awnser questions should I have any, I didn't. I did get a "good choice" with a friendly smile once I finally chose. Thanks Nicola & Alex for your help 😊

17 février 2025
Avis spontané
Logo de GO Outdoors - Halifax (Express)

Réponse de GO Outdoors - Halifax (Express)

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

AAA*

My experience at this store was extremely pleasant!! I went in with one question, which led to a whole array of questions. Cassidy and Steve spend a good 45-1hr talking me through a whole lot of stuff. There was no upselling and they tried saving me money at some points. I would totally recommend this store. In the end i left with nothing but a whole load of vital advise n information. I will be back to purchase my festival gear at some in next couple of months. xx

18 janvier 2025
Avis spontané

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