GO Outdoors - Huddersfield Avis 

Easy ordering, smooth collection and friendly, helpful staff

I had bought two folding chairs one of which was faulty. I didn’t have the receipt and was advised by Go Outdoors Customer Services to return it in store. I’d like to thank Maggie in the Huddersfield store for her help and excellent customer service.

Great 👍 Jake was great

I visited the Huddersfield branch to purchase a rock sack and prior to this I had to telephone the store to see if they had this particular rucksack in stock as I couldn’t find it in any of the other branches. I spoke to the assistant called Holly and she was extremely polite and helpful. She said that she would put it on one side for me so that I could collect it the following day which I did when I arrived at the store I met Holly who was a very pleasant young lady and again very helpful. I was especially pleased with my purchase because it was for a birthday gift.

Helped by Nick & Nick today for some new equipment for our Scout Group.
Both really friendly and we got the help we needed with the equipment needed with great customer service.

Very helpful with my last purchase. Support received was great. Highly recommended.

Answered any questions we asked very pleasant

Thistle was great. She helped me with my clothing choices and even spotted that the shorts we picked were missing a belt. Thanks Thistle.

Iwasattened to by a young lady called Zenab,who was very friendly ,helpful and very professional.
Thankyou Zenab for service

I was very pleased that there was a good choice of sizes in the specific items I was looking for and Holly was very helpful and efficient in providing them. A good experience all round.

We came in to store to try and find some footwear for my teenage son, who has wide feet and sensory issues.
Kim was brilliant with us, calm, patient, made appropriate suggestions based on observations, answered our questions and no hard sell.
As a result we walked away with 2 pairs (none of us wants to go through this too frequently), one of which was the pair suggested by Kim and the other was the same brand.

I visited the Huddersfield Leeds Road store on Friday to replace my walking sandals after they finally died towards the top of an Italian mountain the week before. Lots of help and advice from Kimberley who also went a put the box behind the till for me whilst went and I picked up another couple of things. Genuinely helpful staff, with everything I wanted in the sizes I wanted in stock. Thank you.

Today, I’d have given 5* for the service in Huddersfield store as the team were helpful when our kids wanted to buy a teepee but the one they could afford was out of stock but the staff managed to find us another one for the same price, two happy little girls! However, last week a staff member advised the nearest stockist of riding boots was Wakefield, drove to Wakefield and was advised they closed that department quite some time ago! Now I understand the difficulty with trying to stay up to date, their website wasn’t that helpful with this information either, but it was a waste of my time and fuel 😔

I managed to purchase everything that I set off to buy and for a very decent price

I was able to find the product I wanted (walking sandals) and received efficient assistance on the shop floor and cheerful service at the till from Keira

My husband & I came to purchase walking shoes. Kimberley was really helpful in guiding us to the pairs we needed for our specific uses. She was very knowledgeable and friendly with a great sense of humour. Kiera dealt with us in a courteous manner at the till. All in all a great experience

I had visited the store previously to look at walking boots and had come back to purchase them, unfortunately the make model I wanted was not available in my size, but kimberley advised me was to next best ones and taught me new way to do the laces up so that I have them tighter around the ankle. Thanks again. I will always check Go Outdoors for anything to do with walking etc.

Broad range of hiking boots at great prices (for members). Very knowledgeable and helpful staff. Kim on Footwear was particularly helpful when choosing boots for both myself and my husband.