Myself and my mate were there for quite a while we were a bit unsure but we’re never bothered once. Got to the tills and payed and realised I’d forgotten a couple extra small items so Matthew let us k... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Myself and my mate were there for quite a while we were a bit unsure but we’re never bothered once. Got to the tills and payed and realised I’d forgotten a couple extra small items so Matthew let us k... Voir plus
L'entreprise a répondu
I had to contact my local GoOutdoors regarding an online purchase that I needed to exchange and wanted to do so in store. My call was answered by a young man called Daniel. Daniel was extremely help... Voir plus
L'entreprise a répondu
All the staff were extremely helpful and friendly. Which helped me find the right products. This is something you don’t expect from a larger company, but their help made it feel more like a small nich... Voir plus
L'entreprise a répondu
I requested to order replacement tent poles, I got lucky because they had exactly what I needed without ordering. I spoke with Jack over the phone, then he served me in store on the same day. Very ple... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
Écrit par l'entreprise

Clough Road Retail Park, Clough, HU6 7PT, Hull, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I’ve been at this shop for the first time and really enjoyed it. Friendly staff, reasonable prices and variety of everything. And nice lad Matthew served me at the till so thanks to him too

Réponse de GO Outdoors - Hull
Adam helped us when chosen the right chair for are camping trip. He was patient ,friendly and professional.He also multitasked as other customers were asking him to help them at the same time. He was polite and had really good communication skill to make sure that all were looked after. He went into the back of the store to look for other chair options and also demonstrated putting them up and down and then carried them to the till for me which led to a successful sale. Didn’t even go in for that but customer service was amazing so ended up getting a double camping chair for me and my daughter! Thanks Adam

Réponse de GO Outdoors - Hull
Thank you Adam for helping me choose my new walking boots today, I must of tried just about every pair of boots they had. Adam was determined to find a pair of boots that fit me properly and he did just that. Thank you Adam the Scarpa boots are great. Well done Go outdoors 10/10

Réponse de GO Outdoors - Hull
Bought some walking boots today
Adam the sales consultant was really helpful and patient getting me many pairs of boots I wanted to try. No pushy sales listened to what I wanted and obviously making sure they were a good fit I requested a few pairs. Finally bought a branded scarpa pair lovely lite weight and perfect fit. Cost me more than I originally wanted to pay but buy the best buy once as recently being caught out buying cheaper and them not fitting properly.
Not a bad range in stock with patient polite friendly staff.

Réponse de GO Outdoors - Hull
Found everything I needed, friendly and helpful service from Matthew at the till.

Réponse de GO Outdoors - Hull

Réponse de GO Outdoors - Hull
Excellent Seatbox speaks volume go outdoors if you want good value ten star without a doubt

Réponse de GO Outdoors - Hull
Excellent customer service,wasnt felt like I was been rushed, Carrie took the time to help n give advice ! Plus like on the till was polite too but but didn’t get her name ! Love coming in this shop for the bargain but mainly the service is also great !

Réponse de GO Outdoors - Hull
Carrie at the Hull branch was exceptionally helpful and an absolute pleasure to work with, which made our shopping experience so wonderful that we ended up purchasing more than we originally planned.

Réponse de GO Outdoors - Hull
Was with one of the staff called Carrie she was amazing for advice and very helpful, pleasant as we bought camping equipment (sleeping bags) and cooking stove would highly recommend thankyou Carrie

Réponse de GO Outdoors - Hull
I placed 2 click and collect orders. 1 was cancelled the next day apparently because the address was wrong! How can Go Outdoors own shop address be wrong? I was told to do the order again and the next day the same thing happened again and the order was cancelled! I was told that it was out of stock and then when queried that I could still place an order was tild that it was actually in stock and that it was a technical problem and someone would get back to me by Friday 7/8. I am still waiting! Put in a complaint but no response to that either. When collecting the other order I was told that I could travel to York/Scunthorpe from Hull to see if they had them! Absolutely ridiculous.

Réponse de GO Outdoors - Hull
Very helpful staff, Carrie.
She got me stock out of the store room
That wasn’t on the shelf. Really great service

Réponse de GO Outdoors - Hull
Charlotte at the Hull store was brilliant. She's a credit to the conpany. Great store as always. Did I mention how helpful Charlotte was? She set my membership for me so I'm set for another year.
Thanks Charlotte. Nice 1.

Réponse de GO Outdoors - Hull
Matthew was lovely and helped my boyfriend buy all the stuff I wanted, he went through it all professionally and they had a good laugh, he enjoyed my purchases so much and his assistance he even became a member

Réponse de GO Outdoors - Hull
I feel compelled to leave a 5 star review purely for the help and assistance we received from Gary. Thank you for helping us in store!

Réponse de GO Outdoors - Hull
Very helpful staff very knowledgeable always happy to help and a good price with your discount card.

Réponse de GO Outdoors - Hull
Adam was super friendly and had lots of knowledge as well as good tips on how to get the shoe I wanted.
Had some good chats about scout camps and whether the shoes I chose would be suitable for some of the dangerous activities we do!

Réponse de GO Outdoors - Hull
Daniel was great at hull helped with everything and answered every question we asked. Was only happy to help. Credit to the store

Réponse de GO Outdoors - Hull
I visited the Hull store today to pick up an air tent, with a 3yo in the trolley seat and a 1yo in a baby carrier. I would definitely have struggled lifting a 6 man air tent into my car. But Lewis kindly offered to take it to my car and lift it into the boot. Everyone I spoke to was very knowledgeable on different brands and pros and cons of different tents.

Réponse de GO Outdoors - Hull
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.