Bought some boots and other camping equipment. Shelagh was very helpful with the boot options and was able to provide me with her own personal experience in a couple of the boot choices. Very helpful... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I went into go outdoors because I needed sturdy footwear for hiking and I wasn’t too sure what to get. The team at go outdoors were super knowledgeable! They allowed me to walk around wearing the boot... Voir plus
L'entreprise a répondu
This is a difficult one to grade as the Leek store were absolutely spot on. Jenny was above and beyond helpful. However, Jenny and I discovered that other stores do not take data protection seriousl... Voir plus
Great product range. Opted for collect from local shop on this occasion... a bit slower than expected but ok in the end. Please enclose a vat receipt with these purchases in future or modify the websi... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de matériel de camping
- Magasin de vêtements de sport (activewear)
- Magasin de vélos
- Clud d'escalade
- Centre de randonnée équestre
- Magasin d'articles de course à pied
À propos de GO Outdoors - Leek (Express)
Écrit par l'entreprise
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Écrit par l'entreprise
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Coordonnées de contact
34 Derby Street, ST13 5AB, Leek, Staffordshire, Royaume-Uni
- 01538 712731
4,8
Excellent
241 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
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Fantastic savings
Fantastic savings. It was great to find some items on the sale rail that were my size. I bought 3 pairs of walking trousers and saved £150 overall. Lovely staff too.
28 mars 2024
Réponse de GO Outdoors - Leek (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Helpful staff
19 mars 2024
Réponse de GO Outdoors - Leek (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Very good service
Very helpful and patient while trying on lots of boots. Wonderful, cheery staff. Good range of hiking boots. Sue was particularly helpful
15 mars 2024
Avis spontané
Réponse de GO Outdoors - Leek (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
very helpful
11 mars 2024
Réponse de GO Outdoors - Leek (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Walking boots.
I do a lot of walking and saw some walking boots i like. On sale good price. Called in and asked if they'd save me a pair until later as I'd had 2 pairs of these last year and was happy. Friendly staff ,boots waiting for me ,served at once.
1 mars 2024
Réponse de GO Outdoors - Leek (Express)
Thanks for giving us 4 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Love to shop at the Go Outdoors leek
Love to shop at the Go Outdoors shop in Leek, our dog loves the treats and the fuss. Rachel the manger and her tem can't do enough for you.
6 mars 2024
Avis spontané
Réponse de GO Outdoors - Leek (Express)
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Nice little store with friendly staff.
Nice little store with friendly staff.
Didn't even know you had smaller high street stores like this
7 mars 2024
Réponse de GO Outdoors - Leek (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Good range
Good range. Exceptional assistant who listened and reacted to what I said and cheerfully bought a range in different sizes, with a smile
4 mars 2024
Réponse de GO Outdoors - Leek (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Réponse de GO Outdoors - Leek (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
No veterans ID, no discount
Accepted the need to buy a membership to get the discounted price, however I could not get the veterans discount as I didn't have veteran ID, despite wearing a Government issued veterans badge.
Problem resolved, thank you.
10 février 2024
Avis spontané
Réponse de GO Outdoors - Leek (Express)
Hi Roy,
I hope you're well and thank you for taking the time to leave us a review.
I am sorry to hear that you may have had some issues with the Veterans discount.
So we can discuss this further, please can you email us at onlinereviews@gooutdoors.co.uk and quote us the Trust Pilot reference number TP6763 along with the store name, date and time visited, and the full billing address including postcode.
Kind regards,
Maria,
GO Outdoors Online Review Team.
Réponse de GO Outdoors - Leek (Express)
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Love saving money
This is NOT a criticism but myself and my Husband love shopping at go outdoors because we are not bombarded with loads of different labels all in one shop, love the fact you can still get quality products at a reasonable price, and the savings are worth every penny (especially in the situation we are in with the cost of living crisis).
10 février 2024
Réponse de GO Outdoors - Leek (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
The two lovely ladies assisted me just…
The two lovely ladies assisted me just before Christmas and helped me in choosing my first hiking boots. Just been in again to with my brother to use his gift card and no doubt will leave with something myself.
10 février 2024
Avis spontané
Réponse de GO Outdoors - Leek (Express)
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Easy shopping experience, but lacking love2shop training
Found what I wanted easily and quickly. Only downside was that I wasn't able to use my love2shop card as staff weren't aware of how to process it and kept saying there mustn't be any money on it, yet I showed them the balance on it. Still purchased the coat I wanted as I can use the card elsewhere instead. But may e staff training o the cards would be useful!
27 janvier 2024
Réponse de GO Outdoors - Leek (Express)
Hi Charly,
Thank you so much for the positive review.
We're pleased to see that you gave us 4* stars and hope you choose to shop with us again soon.
Thanks
Muhammed
GO Outdoors Online Reviews Team
Réponse de GO Outdoors - Leek (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Fabulous customer service
Fabulous customer service. Friendly, efficient and knowledgeable.
21 janvier 2024
Réponse de GO Outdoors - Leek (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Réponse de GO Outdoors - Leek (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Helpful staff
Prices are good, but the staff are excellent, friendly and knowledgeable but not pushy. They have time to help you get the right product
6 janvier 2024
Réponse de GO Outdoors - Leek (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Helpful sales staff
Helpful sales staff and good January sales prices purchased walking boots
9 janvier 2024
Réponse de GO Outdoors - Leek (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Very helpful greeted with a smile which…
Very helpful greeted with a smile which is a rare sight these days and I do a lot of shopping helped me get sorted straight away 👏
9 janvier 2024
Réponse de GO Outdoors - Leek (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
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