Came over for a pair of walking boots, we were served by the extremely knowledgeable Eddie, who helped me find a pair. Explained how much money I'd save by becoming a member and made sure I got the be... Voir plus
L'entreprise a répondu
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The sales associate James was really helpful answering all of my questions. He was extremely patient as I tried on several jackets (multiple times) while making up my mind. He was knowledgeable and po... Voir plus
We'd like to thank the two "E's" Emma and Eric,for their invaluable help and attention in taking their time and focus choosing our new walking boots. Polite and knowledgeable staff are priceless, a... Voir plus
L'entreprise a répondu
Really good shopping experience today. Emma was super friendly and helpful, answering all our questions and fetching different sizes of boots to try on. She seemed to genuinely care that we made a goo... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de matériel de camping
- Magasin de vêtements de sport (activewear)
- Magasin de vélos
- Clud d'escalade
- Centre de randonnée équestre
- Magasin d'articles de course à pied
À propos de GO Outdoors - Liverpool (Express)
Écrit par l'entreprise
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Écrit par l'entreprise
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Coordonnées de contact
17 Ranelagh Street, L1 1JW, Liverpool, Royaume-Uni
- 0151 559 1827
4,9
Excellent
853 avis
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Emma sales assistant
Emma and another male sales assistant served me today, I picked up a coat which I’d ordered online, tried on in the shop but too big , they both sorted my return for me so saved me taking it home and then posting off as a return, very helpful with other purchases as well, both very friendly and helpful. Recommend this store , great sale on today too , thanks !
18 février 2025
Avis spontané
Réponse de GO Outdoors - Liverpool (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Nice knowledgeable staff
Nice knowledgeable staff. Not pushy but engaging. James- might have been a manager- was approachable and knowledgeable. Mollie helped me to sort out what I needed. Good service. Fair prices
18 février 2025
Avis spontané
Réponse de GO Outdoors - Liverpool (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
James & Eric were extremely helpfully…
James & Eric were extremely helpfully when I purchased my meindl Bhutan boots . Good knowledge of the product and assisted in selecting them for my walking needs .
7 février 2025
Avis spontané
Great customer experience
I had an amazing experience at the weekend, I was helped about by this guy and girl called Emma and Nathan. Nathan answered all my questions and showed my to the products I thought I wanted and I ended up buying!
15 février 2025
Avis spontané
Patient & Helpful
The sales associate James was really helpful answering all of my questions. He was extremely patient as I tried on several jackets (multiple times) while making up my mind. He was knowledgeable and pointed out the different features of each jacket which greatly helped make my final decision. After two weeks and few trips outdoors, I can report I’m very happy with my new jacket 👍👍
29 janvier 2025
Avis spontané
Fantastic service from James
Fantastic customer service from James, absolute star, he was very polite, excellent knowledge in relation to the clothing garment I purchased. James price matched my jacket and made my experience in the shop a seamless pleasant experience. Will always use this shop as the store assistants/team are a credit to Go outdoors. Also a thanks to Paul as well as always extremely
helpful.Cheers Alan
11 février 2025
Avis spontané
Great experience at Liverpool store
Emma and Nathan were very helpful, despite the shop being quite busy. Emma swiftly brought the walking boots I'd selected to try on and also provided some socks when I mentioned I'd forgotten to bring my walking socks with me.
We witnessed Nathan dealing very diplomatically with a rude customer and by the time we got to the till, everyone was smiling. Thanks guys. 😁
9 février 2025
Avis spontané
Excellent customer service from Emma
Excellent customer service by Emma today. She was very polite and helpful, despite just being verbally abused by an obnoxious idiot over nothing. It was totally uncalled for. She reminded calm and professional
9 février 2025
Avis spontané
Great I have mobility issue so need…
Great I have mobility issue so need stuck but cause cane u later but left my stick behind thr reversed that there go outdoor next station and with card got the member price which but person who server set it it for which great wouldrecim nd thank you
6 février 2025
Lovely service
Really attentive service by Nathan and Emma who were able to answer any questions I had and helped me choose the products I needed.
2 février 2025
Avis spontané
Unexpected Discount Due To Thoughtful Service
Only bought two pairs of socks so wasn’t expecting too much.
However, when asked if I had membership I said no but my son did. The shop assistant then said I could use his with just the name and address.
Hadn’t expected this but as a result I saved about 30%.
Great service with a friendly and helpful attitude.
29 janvier 2025
Avis spontané
I went to the store by Central Station…
I went to the store by Central Station in Liverpool, with my daughter in her pram. I needed to get 2 inflatable single beds, I was told they were upstairs and they didn't have a lift? The staff member, Nathan, said he'd go and get them for me. He was so helpful and had such good character, I just thought I'd let you know you have a super member of staff.
17 janvier 2025
Knowledgeable staff
Knowledgeable staff. Competitive prices. Purchased Solomon walking shoes. The most comfortable shoes I have ever worn. A company to be highly recommended wether purchasing in store or on line excellent customer care
24 janvier 2025
Shop well stocked
Shop well stocked, and plenty of choice.
Staff extremely helpful, charming and both customer focused and engaged.
Served by Paul 25th January 2025
Served by Nathan 26th January 2025
25 janvier 2025
Avis spontané
Customer service
Customer service was fantastic new face's running this Go Outdoors store in Liverpool city centre, who's aim was helping customers who are on a budget still find what they need. I saved £99
21 janvier 2025
Avis spontané
Excellent service by Nathan and James
Excellent service by Nathan and James - provided brilliant customer service which is very rare to come across
21 janvier 2025
Avis spontané
A good range of outdoor clothing and…
A good range of outdoor clothing and accessories. Eric was very helpful and knowledgeable when helping me replace my worn out boots.
14 janvier 2025
Avis spontané
Liverrpool store is always a pleasure to visit …
Staff in your liverpool store are a credit to your company, helpfull and always smiling and ready to help
17 janvier 2025
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