GO Outdoors - Liverpool Avis 

2 054
TrustScore 4.5 sur 5

4,6

107 Rimrose Road, Bootle, L20 4HN Liverpool, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Had an issue with a 12 month old tent air beam used twice. Ryan and the team tried to locate a replacement air beam in store and found one in another store, a short drive away. They asked to hold it f... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I brought in a multitool with a missing part. Vicky dealt with the issue very well. She offered an alternative unit which also turned out to be defective. She then used her initiative to find a soluti... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Becky and jenny went out of their way to help me. I went in for a bundle deal for a tent footprint and carpet and unfortunately only the foorprint was available in stock. They took time to talk me thr... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Ok so was in here today with my girlfriend, just normal day, took our items to the till to pay both in great mood and the woman that served us was by far the most horrendous person you could ever want... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de matériel de camping
  2. Magasin de vêtements de sport (activewear)
  3. Magasin de vélos
  4. Clud d'escalade
  5. Centre de randonnée équestre
  6. Magasin d'articles de course à pied

À propos de GO Outdoors - Liverpool

Écrit par l'entreprise

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Écrit par l'entreprise

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Coordonnées de contact

  • 107 Rimrose Road, Bootle, L20 4HN, Liverpool, Royaume-Uni

  • 01513 059590

4,6

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(2 054)

35 992 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Ryan & Laura made picking up a tent &…

Ryan & Laura made picking up a tent & extras from the collection point very easy & they were both very helpful. A credit to the store. Even helped carry the tent to the car.

12 avril 2026
Avis spontané
Logo de GO Outdoors - Liverpool

Réponse de GO Outdoors - Liverpool

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Got what i wanted and got good discount…

Got what i wanted and got good discount with my members card

4 avril 2026
Logo de GO Outdoors - Liverpool

Réponse de GO Outdoors - Liverpool

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

I recently visited the store to look at…

I recently visited the store to look at purchasing a bike, I was served by Ken who was friendly and professional, he discussed all options, made sure the bike that I picked would be suitable for my needs. Ken advised it would be a few days before the bike would be ready to collect however after purchasing and getting home I received a call a short while later to say it was ready and waiting as he knew I had plans at the weekend. Excellent service would highly recommend

9 avril 2026
Avis spontané
Logo de GO Outdoors - Liverpool

Réponse de GO Outdoors - Liverpool

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

I ALWAYS GO OUTDOORS.

David is a great ambassader representing GO OUTDOORS.
Curtious in manner ; knowledgable of products
and assisted me helpfully to make a decision to purchase.
an extra product of a camp bed which has proved to be an excellent choice.
The young lady at the cashpoint at time of sale was also most pleasant and efficient.
Thanks to both of your staff ;
I shall now continue to always
GO OUTDOORS.

23 mars 2026
Avis spontané
Logo de GO Outdoors - Liverpool

Réponse de GO Outdoors - Liverpool

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Excellent knowledge on fishing etc

My son and I went to the fishing tackle department yesterday to buy some new fishing equipment, we spoke to the assistant (I think his name was James) he gave us excellent information ,not only on purchasing tackle but fishing lakes etc.

His knowledge was excellent, many thanks
Tom & Christian

3 avril 2026
Avis spontané
Logo de GO Outdoors - Liverpool

Réponse de GO Outdoors - Liverpool

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Arrived very quick made up with the…

Arrived very quick made up with the quality I love outdoors and was deliver as it said it would.. no messin about straight forward x thank you

25 mars 2026
Logo de GO Outdoors - Liverpool

Réponse de GO Outdoors - Liverpool

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Saved my next camping trip

I can't say enough how helpful they were here! I've been having a really frustrating issue with getting a replacement part for my tent and the staff here were absolute god sends. Reece and Morgan were super friendly, knowledgeable and both did a great job figuring out the issue and didnt hesitate to put in the effort to work things out. Now my camping trip is saved and I know where to come in the future if things go wrong again. Thanks guys!

1 avril 2026
Avis spontané
Logo de GO Outdoors - Liverpool

Réponse de GO Outdoors - Liverpool

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Very pleasant shop to wander around.

Very pleasant shop to wander around and plenty to choose from. Grabbed some really good gear at great prices and got served by Callum who was very friendly and professional. Great service.

29 mars 2026
Avis spontané
Logo de GO Outdoors - Liverpool

Réponse de GO Outdoors - Liverpool

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Staff (Callum) very helpful

Staff (Callum) very helpful, looked after my purchases while I carried on shopping, knew where everything was, very good with my children

25 mars 2026
Avis spontané
Logo de GO Outdoors - Liverpool

Réponse de GO Outdoors - Liverpool

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Excellent service at Go Outdoors Bootle…

Excellent service at Go Outdoors Bootle - Harry was extremely helpful and knowledgable

23 mars 2026
Avis spontané
Logo de GO Outdoors - Liverpool

Réponse de GO Outdoors - Liverpool

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Go Outdoors store Liverpool…

We visited Go Outdoors store Liverpool and were helped by Becky she was really polite and helped me choose the best coat for me. Nothing was too much trouble for her, very professional service.

21 mars 2026
Avis spontané
Logo de GO Outdoors - Liverpool

Réponse de GO Outdoors - Liverpool

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

I love going to Go Outdoors …

I love going to Go Outdoors because I know I’ll always come out with an item I have bought for myself, a member of my family or a friend. The staff are very friendly and extremely helpful.

17 mars 2026
Avis spontané
Logo de GO Outdoors - Liverpool

Réponse de GO Outdoors - Liverpool

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Becky is super helpful

We came to get my wide footed husband walking shoes. Becky was so knowledgeable and helpful. Her advice was spot on and she explained everything and even found us the right socks. Wouldn’t get walking boots from anywhere else.

17 mars 2026
Avis spontané
Logo de GO Outdoors - Liverpool

Réponse de GO Outdoors - Liverpool

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Good customer service

We were served by Becky and she was amazing. She took us everywhere we needed and was open to any questions and added in her own recommendations. She made sure I took the right sleeping bag according to my height and rather than being vague she took us everywhere straight away. She was amazing help and we would ask her for help again❤️

14 mars 2026
Avis spontané
Logo de GO Outdoors - Liverpool

Réponse de GO Outdoors - Liverpool

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Very helpful staff.great choice of…

Very helpful staff.great choice of merchandise.great discount with their app.

6 mars 2026
Logo de GO Outdoors - Liverpool

Réponse de GO Outdoors - Liverpool

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Becky was great help very informative…

Becky was great help very informative knew her stuff. 10 out of 10.

9 mars 2026
Avis spontané
Logo de GO Outdoors - Liverpool

Réponse de GO Outdoors - Liverpool

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles
Logo de GO Outdoors - Liverpool

Réponse de GO Outdoors - Liverpool

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Excellent service

23 février 2026
Logo de GO Outdoors - Liverpool

Réponse de GO Outdoors - Liverpool

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Excellent customer service

The customer service was very good. Becky listened to what it was i was looking for in a pair of walking shoes and responded really helpfully. She was friendly and understood the products she was selling. The choice of walkung boots and shoes was comprehensive and even included my awkward size!!

7 mars 2026
Avis spontané
Logo de GO Outdoors - Liverpool

Réponse de GO Outdoors - Liverpool

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Outstanding customer service!

Went in for Duke of Edinburgh items fo my daughter, not an avid hiker so i needed assistance. Store assistant Paul was extremely helpful, not only finding us the items but also showing my daughter how to use them. Outstanding customer service!

7 mars 2026
Avis spontané
Logo de GO Outdoors - Liverpool

Réponse de GO Outdoors - Liverpool

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

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