I bought a pair of walking boots with the excellent kind and professional help of Jo and then paid at the till with excellent customer service of Millie. Their friendly, helpful assistance was very w... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementQueen Street 17, TQ12 2AQ Newton Abbot, England, GB
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Lisez les avis des autres
After spending 30 years in France, I was a loyal 'Decathlon' customer and not at all familiar with 'Go Outdoors' and its various ranges of camping and hiking products. Jo and Abbie (hope I spelt t... Voir plus
L'entreprise a répondu
I went in to purchase a new pair of walking boots and I was served by Maria. She was kind, friendly and approachable. I felt relaxed and under no pressure which is always refreshing. All the staff wer... Voir plus
L'entreprise a répondu
Communication please!! I placed my order on 9th April 2026 and the email received back stated that you would send email with info that it was in store at Newton Abbot. However no email received a... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de matériel de camping
- Magasin de vêtements de sport (activewear)
- Magasin de vélos
- Clud d'escalade
- Centre de randonnée équestre
- Magasin d'articles de course à pied
À propos de GO Outdoors - Newton Abbot (Express)
Écrit par l'entreprise
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Écrit par l'entreprise
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Coordonnées de contact
Queen Street 17, TQ12 2AQ, Newton Abbot, England, Royaume-Uni
4,9
Excellent
174 avis
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Abbi was wonderful
Abbi was polite, professional and enthusiastic in helping me pick some fine things. Armed Forces a discount really helped to.
2 septembre 2026
Avis spontané
Réponse de GO Outdoors - Newton Abbot (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
We’re glad to have this shop in Newton Abbot
I bought a pair of walking boots with the excellent kind and professional help of Jo and then paid at the till with excellent customer service of Millie.
Their friendly, helpful assistance was very welcome and I would choose to go to this shop next time I need anything outdoors. It was also great value.
1 septembre 2026
Avis spontané
Réponse de GO Outdoors - Newton Abbot (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
I went in to purchase a new pair of hiking boots
I went in to purchase a new pair of walking boots and I was served by Maria. She was kind, friendly and approachable. I felt relaxed and under no pressure which is always refreshing. All the staff were helpful and I left satisfied with my purchase.
1 septembre 2026
Avis spontané
Réponse de GO Outdoors - Newton Abbot (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Millie and Maria were so helpful with…
Millie and Maria were so helpful with me today. Making sure I found everything I needed, they were both so polite and kind towards me! A very pleasant experience 😁
31 août 2026
Avis spontané
Réponse de GO Outdoors - Newton Abbot (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Compact but complete - the one-stop store for all your camping & hiking needs in the centre of Newton Abbot
After spending 30 years in France, I was a loyal 'Decathlon' customer and not at all familiar with 'Go Outdoors' and its various ranges of camping and hiking products.
Jo and Abbie (hope I spelt that right!) quickly revealed themselves knowledgeable about the items that I was interested in and also pointed out the multiple advantages of the Member's Card.
I was pleasantly surprised by the wide range and availability of the products in what is a relatively small shop. The shop window displays - which are clearly frequently updated - also invariably catch my eye whenever I pass by.
With the ever bright and cheerful Isla and her equally pleasant colleague, Maria, often at the checkout downstairs, visiting the Newton Abbot store is a real pleasure! 😊
PS Don't forget biscuits for Isla! 😁
31 juillet 2026
Avis spontané
Réponse de GO Outdoors - Newton Abbot (Express)
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Top service all round!
Popped in this morning to look for some hiking boots, Isla was very very helpful in finding the right size and was very cheerful and polite. Top service all round :)
22 août 2026
Avis spontané
Réponse de GO Outdoors - Newton Abbot (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Newton Abbot best shop and Staff
We go in to Exeter and newton abbot. We rate the newton abbot staff over the Exeter. Always friendly and knowledgeable staff! Thank you Jo for helping us choose some walking boots!
22 août 2026
Avis spontané
Réponse de GO Outdoors - Newton Abbot (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Réponse de GO Outdoors - Newton Abbot (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Excellent attention and interest showed…
Excellent attention and interest showed by staff.
29 juillet 2026
Avis spontané
Réponse de GO Outdoors - Newton Abbot (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Excelent service from Milly and Maria
Excelent service from Milly and Maria. Very well looked after.
30 juillet 2026
Avis spontané
Réponse de GO Outdoors - Newton Abbot (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
I came in today
I came in today, a kind girl called Millie helped so much in the shop she was very informative and very helpful, thank you so much for my tent I would come back just for the customer service I received :)
29 juillet 2026
Avis spontané
Réponse de GO Outdoors - Newton Abbot (Express)
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Friendly and efficient service
24 juillet 2026
Avis spontané
Réponse de GO Outdoors - Newton Abbot (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Excellent
Jo was very welcoming; showed me where to find what I was looking for and gave advice. Very pleasant, polite and smiley. I was also helped to renew my membership card. A lovely shop.
22 juillet 2026
Avis spontané
Réponse de GO Outdoors - Newton Abbot (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Very helpful and friendly
Isla was very helpful in helping me choose a tent. She asked all the right questions and made sure the tent met all my requirements.
22 juillet 2026
Avis spontané
Réponse de GO Outdoors - Newton Abbot (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Isla was very helpful and polite and…
Isla was very helpful and polite and explained the benefits of the members card without pushing for a sale
21 juillet 2026
Avis spontané
Réponse de GO Outdoors - Newton Abbot (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Interested Staff made selection seamless
Staff who know their products and care are hard to find unless you Go Outdoors
5 juillet 2026
Réponse de GO Outdoors - Newton Abbot (Express)
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Great customer service.
Staff members Millie,Abbie and Isca were very helpful when I came to purchase a rucksack. All three of them had a very bubbly and cheerful personality which made me feel very welcome on my visit to the store. All three girls are a real credit to the store.
18 juillet 2026
Avis spontané
Réponse de GO Outdoors - Newton Abbot (Express)
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Great customer service
Great customer service. Really felt helped to make the right choice, without any pressure to buy. I like how they do things there.
10 juillet 2026
Avis spontané
Réponse de GO Outdoors - Newton Abbot (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
The staff
The staff - Abbi and Isla were extremely helpful, and pro active in promptly dealing with my returns and purchases. They are a credit to your business!
9 juillet 2026
Avis spontané
Réponse de GO Outdoors - Newton Abbot (Express)
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Jo & Maria were exceptionally helpful…
Jo & Maria were exceptionally helpful in helping me choose what I was looking for with a smile.
3 juillet 2026
Avis spontané
Réponse de GO Outdoors - Newton Abbot (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
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