Visited the shop for a new pair of trainers and received great advice and service from Michelle without any pressure to go for a particular brand. She pointed out the strengths of each design and made... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
It was a breath of fresh air to have a shop assistant help you with your purchase, and know what they are talking about without being pushy. Michelle is a credit to go outdoors in Penrith, other sto... Voir plus
L'entreprise a répondu
Michelle and Ben at the Penrith store were super helpful when I was trying to find some new walking boots. The store had plenty of stock in too which I’ve found a struggle in other go outdoor shops! F... Voir plus
L'entreprise a répondu
Excellent, expert service and advice from Tony in the walking boots dept
L'entreprise a répondu
À propos de l'entreprise
- Magasin de matériel de camping
- Magasin de vêtements de sport (activewear)
- Magasin de vélos
- Clud d'escalade
- Centre de randonnée équestre
- Magasin d'articles de course à pied
À propos de GO Outdoors - Penrith
Écrit par l'entreprise
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Écrit par l'entreprise
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Coordonnées de contact
Ullswater Road, CA11 7EH, Penrith, Royaume-Uni
- 01768 800667
4,9
Excellent
4 k avis
Demande des avis aux clients
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Tony was very helpful
Tony was very helpful, patient and explained to us reasons why to get specific shoes. Great experience!
16 août 2026
Avis spontané
Réponse de GO Outdoors - Penrith
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Great knowledgeable service
We arrived today with a lot of questions. Tony was keep to help and very knowledgeable. He was a great help!
16 août 2026
Avis spontané
Réponse de GO Outdoors - Penrith
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Tony was excellent at helping with…
Tony was excellent at helping with walking shoes and advised appropriately. Helpful and friendly. Thank you.
15 août 2026
Avis spontané
Réponse de GO Outdoors - Penrith
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
It was a breath of fresh air to have a…
It was a breath of fresh air to have a shop assistant help you with your purchase, and know what they are talking about without being pushy. Michelle is a credit to go outdoors in Penrith, other stores could learn from her.
14 août 2026
Avis spontané
Réponse de GO Outdoors - Penrith
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Visited the shop for a new pair of…
Visited the shop for a new pair of trainers and received great advice and service from Michelle without any pressure to go for a particular brand. She pointed out the strengths of each design and made clear the key features of which I should be aware. Very impressive 👍🏻.
11 août 2026
Avis spontané
Réponse de GO Outdoors - Penrith
Hello,
Thank you for clicking on 5 stars, your feedback genuinely matters to us.
I hope your next shopping trip is just as good.
All the best,
Go Outdoors Customer Care Team
Réponse de GO Outdoors - Penrith
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Buying experience was good
Buying experience was good, but unfortunately I had to return the item,.
6 août 2026
Réponse de GO Outdoors - Penrith
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Excellent customer service from… Michelle
Excellent customer service from Michelle... we each bought a pair of boots.
Customer service as it should be. Well done.
10 août 2026
Avis spontané
Réponse de GO Outdoors - Penrith
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Michelle at the Penrith branch was…
Michelle at the Penrith branch was extreme attentive she helped us in all ways possible
12 août 2026
Avis spontané
Réponse de GO Outdoors - Penrith
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Two comfy work boots
Two comfy work boots, great price, husband very happy. Someone with size 13 feet is difficult to buy for!
29 juillet 2026
Réponse de GO Outdoors - Penrith
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Bike purchase
Last weekend I purchased a bike for my son and Philip at the bike sales and repair was extremely helpful. The bike handle bar was very wide and he kindly short it for us and when he handed over the bike to my son he had a very nice conversation with him and he make sure that he knows how to ride it safely. Philip is a great asset to GoOutdoors in Penrith. He has a great knowledge about the bikes and he has an excellent customer service.
8 août 2026
Avis spontané
Réponse de GO Outdoors - Penrith
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Helpful staff
Tony advised me in choosing the correct inner soles for my hiking boots. He was very knowledgeable and went the extra mile. Thank you Tony!
6 août 2026
Avis spontané
Réponse de GO Outdoors - Penrith
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
I tried on walking shoes and Michelle…
I tried on walking shoes and Michelle was very helpful and informative
9 août 2026
Avis spontané
Réponse de GO Outdoors - Penrith
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Walking Shoes Purchase
I was served by Michelle today who helped me buy my first pair of walking shoes - I previously have used boots and decided to make the switch! She had great knowledge on the product and was able to refer to her own experiences with the product which supported my decision! She checked the shoes over for me, told me what to be looking out for in terms of wear and just simply what made them different! She also helped me chose the correct socks to go with my shoes! On top of it all she was very friendly and so lovely to my golden retriever and my baby!
8 août 2026
Avis spontané
Réponse de GO Outdoors - Penrith
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Michelle and Ben at the Penrith store…
Michelle and Ben at the Penrith store were super helpful when I was trying to find some new walking boots. The store had plenty of stock in too which I’ve found a struggle in other go outdoor shops! Finding size 8 women’s boots has been tricky, so an all round great experience thank you!
4 août 2026
Avis spontané
Réponse de GO Outdoors - Penrith
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Tony served my husband in Penrith
Tony served my husband in Penrith. He was knowledgeable about the products, friendly, interested in what we had to say and prompt in his service
6 août 2026
Avis spontané
Réponse de GO Outdoors - Penrith
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Tony was very helpful on my visit to…
Tony was very helpful on my visit to penrith and purchased a pair of boots
6 août 2026
Avis spontané
Loads of fab advice on footwear from…
Loads of fab advice on footwear from Tony. He was very knowledgeable and a great guy!
6 août 2026
Avis spontané
Réponse de GO Outdoors - Penrith
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Michelle was a great person
Michelle was a great person , she gives me goods advise.
4 août 2026
Avis spontané
Réponse de GO Outdoors - Penrith
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Wonderful customer service
Came in to buy walking boots for my daughter. Michelle was amazing, so patient and caring. Great product range and choices. Thank you.
3 août 2026
Avis spontané
Réponse de GO Outdoors - Penrith
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
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