GO Outdoors - Peterborough Avis 

2 775
TrustScore 5 sur 5

4,9

Saville Road, Westwood, PE3 7PR Peterborough, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Laura was brilliant when helping me find the right walking boots for my 30 mile charity walk this coming Friday 18th September. I have metal plates in my left ankle and she couldn't do enough to hel... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We went into the Peterborough branch to purchase our first tent. We’re complete beginners and added to that I’m a full time wheelchair user which comes with its own complications. We asked to speak wi... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Most of your staff were extremely helpful but this was let down by the person that checked us out. She charged us for a new bottle of gas (£30 pound extra) and when we raised the issue there were no a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Went in looking for a technical hiking boot for Kilimanjaro. Jackie was very helpful in identifying the perfect boot, even though my sizing was tricky due to normally needing a half size. She was pati... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de matériel de camping
  2. Magasin de vêtements de sport (activewear)
  3. Magasin de vélos
  4. Clud d'escalade
  5. Centre de randonnée équestre
  6. Magasin d'articles de course à pied

À propos de GO Outdoors - Peterborough

Écrit par l'entreprise

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Écrit par l'entreprise

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Coordonnées de contact

  • Saville Road, Westwood, PE3 7PR, Peterborough, Royaume-Uni

  • 01733 797038

4,9

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(2 775)

35 808 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The Staff in Peterborough go outdoors…

The Staff in Peterborough go outdoors are so lovely it makes you feel as if you’re on holiday 🎉 they smile and genuinely want to help you and nothing is to much trouble, they really care ,, it makes me want to go back and find something else to buy, it’s my favourite shop anyway

31 juillet 2026
Avis spontané
Logo de GO Outdoors - Peterborough

Réponse de GO Outdoors - Peterborough

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

As always neat and tidy and easy to…

As always neat and tidy and easy to find everything needed.

31 juillet 2026
Avis spontané
Logo de GO Outdoors - Peterborough

Réponse de GO Outdoors - Peterborough

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

I was served by Matt in the fishing department

I was served by Matt in the fishing department and he was brilliant. I had a good chat with him about the trip I had planned and he helped me out with exactly what I needed and even explained why that would be the best option when compared to the alternatives. Great customer service, lovely chap.

29 juillet 2026
Avis spontané
Logo de GO Outdoors - Peterborough

Réponse de GO Outdoors - Peterborough

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Super helpful staff

Danny was so helpful in helping me choose some kit for scout camp. He took the time to help me compare different items and explained the differences between them. Super helpful.
Josh was great too - sorting out the bill for me

27 juillet 2026
Avis spontané
Logo de GO Outdoors - Peterborough

Réponse de GO Outdoors - Peterborough

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Good service

The item I wanted was not in store, so I had to order online and collect in store. I received good service and there were helpful staff in store.

16 juillet 2026
Logo de GO Outdoors - Peterborough

Réponse de GO Outdoors - Peterborough

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

matt did an amazing job serving me in…

matt did an amazing job serving me in the fishing section he was very helpful and gave me a lot of knowledge about the items i brought

30 juillet 2026
Avis spontané
Logo de GO Outdoors - Peterborough

Réponse de GO Outdoors - Peterborough

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Excellent service

Excellent service. I ordered an item (swimming shorts ) online to collect at your store in Carlisle. On arriving home, I found they were too small. I phoned the store and was told that they could be returned to any Go Outdoors store in the country. I went back to the store and was informed by a sales assistant the the store could receive them but could not replace them as the store does not stock swimwear. She phoned the store in Perith, which I would be driving past the following day, ascertained that the had the same time in stock and would put a pair aside for me to collect. This was done. However, the size was again wrong (I have evidently grown since I last purchased a pair of swimming shorts!) I returned to the store the following day, explained the situation and asked if I could exchange them. This was done with the utmost courtesy and efficient attentiveness. I told all sales personnel who attended me, and I hereby inform the company, that I am full of admiration for Go Outdoors and for your personnel. All-surpassing excellence. I am a highly satisfied customer.

29 juillet 2026
Avis spontané
Logo de GO Outdoors - Peterborough

Réponse de GO Outdoors - Peterborough

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Always excellent

Always excellent! Cant fault GoOutdoors on any shopping trip I’ve been on there! Click and collect is a great service too (when the kids are about)

13 juillet 2026
Logo de GO Outdoors - Peterborough

Réponse de GO Outdoors - Peterborough

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Was served at Peterborough by Ellie

Was served at Peterborough by Ellie
GO staff are always friendly, helpful and knowledgeable. Ellie helped me find the right pair of sandals whilst we talked about camping trips. The price was super-competitive!

26 juillet 2026
Avis spontané
Logo de GO Outdoors - Peterborough

Réponse de GO Outdoors - Peterborough

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Exceptional Customer Service from Dave.

I visited the Go Outdoors Peterborough store today to purchase three fishing rods that were showing as available on the website. Unfortunately, I couldn’t locate them in the store, so I approached a member of staff named Dave for assistance.
Dave was extremely helpful and checked the stockroom thoroughly. When the rods could not be found there, he went the extra mile and searched through a recent delivery in the warehouse, where he successfully located all three.
The service I received from Dave was exceptional and went far beyond what would normally be expected. His helpful attitude, determination and excellent customer service made the whole experience a very positive one. Dave is a real credit to the Go Outdoors Peterborough team.

26 juillet 2026
Avis spontané
Logo de GO Outdoors - Peterborough

Réponse de GO Outdoors - Peterborough

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Go Rachel

Go Rachel - thank you for your efficient customer service. I am delighted with my purchase and appreciate the speedy delivery. Heather 👍

25 juillet 2026
Avis spontané
Logo de GO Outdoors - Peterborough

Réponse de GO Outdoors - Peterborough

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Excellent service today

Excellent service today. Corrine was amazing as we tried on what seems like the whole shoe rack! Patience of a saint! Thank you so much!

25 juillet 2026
Avis spontané
Logo de GO Outdoors - Peterborough

Réponse de GO Outdoors - Peterborough

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Always helpful with excellent ranges…

Always helpful with excellent ranges and assist in store Peterborough.

16 juillet 2026
Logo de GO Outdoors - Peterborough

Réponse de GO Outdoors - Peterborough

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Tent Purchase

I would like to thank Danny for his assistance with my purchase of a Vango tent. He showed a high level of knowledge in explaining the new features and was extremely helpful.

30 juin 2026
Avis spontané
Logo de GO Outdoors - Peterborough

Réponse de GO Outdoors - Peterborough

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Jackie was very helpful and patient…

Jackie was very helpful and patient with my questions and a very indecisive lady in the footwear section. Helped me pick out some more durable shoes for walking ☺️

21 juillet 2026
Avis spontané
Logo de GO Outdoors - Peterborough

Réponse de GO Outdoors - Peterborough

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Becky was very helpful and went out of…

Becky was very helpful and went out of her way to help me.

13 juillet 2026
Logo de GO Outdoors - Peterborough

Réponse de GO Outdoors - Peterborough

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Amazing customer service.

I use a mobility scooter so find it difficult to shop alone. On entering the store I was met by Dave who offered his help. He fetched by purchases for me from the floor above, served me immediately at the till, then loaded my goods into my car. This kind of service has almost been forgotten, so I commend Dave. Absolutely amazing service. Thank you.

18 juillet 2026
Avis spontané
Logo de GO Outdoors - Peterborough

Réponse de GO Outdoors - Peterborough

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

I am very satisfied with my purchase…

I am very satisfied with my purchase from GO Outdoors. I bought a garden parasol and it fully met my expectations. The quality is excellent – the fabric looks sturdy and the mechanism works smoothly. Assembly was simple and fast. The item is great value for money, and it makes spending time outside much more enjoyable. I would definitely recommend this store!

3 juillet 2026
Logo de GO Outdoors - Peterborough

Réponse de GO Outdoors - Peterborough

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Sue G was amazing

Sue G was amazing, very knowledgeable and genuinely knew her stuff.. She spent a lot of a time on our children fitting their boots. Amazing service.

12 juillet 2026
Avis spontané
Logo de GO Outdoors - Peterborough

Réponse de GO Outdoors - Peterborough

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Today I was served by Steve and Ethan

Today I was served by Steve and Ethan.
I was looking for a tent that was on offer and couldn’t find it, Steve found me looking confused and asked if I needed help. He located the tent for me and put it at the till for me. He then asked if I wanted to carpet and footprint bundle. He talked me through their uses and what to do with them.
While Ethan served me at the till, Steve hung around to help me take everything to the car.
Both memeber of staff were very friendly and helpful.
Go outdoors if my favourite shop to visit and this is mainly down to helpful staff like these guys.

15 juillet 2026
Avis spontané
Logo de GO Outdoors - Peterborough

Réponse de GO Outdoors - Peterborough

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus