GO Outdoors - Pudsey Avis 

2 505
TrustScore 4.5 sur 5

4,7

New Street, Bradford Road, LS28 5AG Pudsey, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent service from the person at the bike shop (Nardo?), whose expert knowledge on bikes and enthusiasm for his work was superb. Mention to Amar too for her friendly service at the till.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Went into GO Outdoors Pudsey this afternoon looking for some new walking/hiking boots and Tony was really helpful. He was friendly, chatty and clearly knew his stuff, giving me some great advice on... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Popped into Go Outdoors on Thursday night with a friend to get her some new walking boots. We were struggling to find a pair that fit but got some absolutely fantastic help from Kev who was so knowled... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

The delivery by EVRI was not very good. It took 8 days and 3 trips to the store. When the parcel was delivered to the store, I went to pick it up only to find the EVRI driver had taken it away again,... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de matériel de camping
  2. Magasin de vêtements de sport (activewear)
  3. Magasin de vélos
  4. Clud d'escalade
  5. Centre de randonnée équestre
  6. Magasin d'articles de course à pied

À propos de GO Outdoors - Pudsey

Écrit par l'entreprise

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Écrit par l'entreprise

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Coordonnées de contact

  • New Street, Bradford Road, LS28 5AG, Pudsey, Royaume-Uni

  • 01134 684101

4,7

Excellent

TrustScore 4.5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(2 505)

36 151 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Mark was amazing help finding and…

Mark was amazing help finding and putting together our poles for our tent for leeds fest. He was lovely and made it very easy for us. Thanks mark !

25 août 2026
Avis spontané
Logo de GO Outdoors - Pudsey

Réponse de GO Outdoors - Pudsey

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Excellent service from the person at…

Excellent service from the person at the bike shop (Nardo?), whose expert knowledge on bikes and enthusiasm for his work was superb. Mention to Amar too for her friendly service at the till.

25 août 2026
Avis spontané
Logo de GO Outdoors - Pudsey

Réponse de GO Outdoors - Pudsey

Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.

Kind Regards
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Excellent service

Me and my husband originally visited on Saturday 22nd to look at bikes, we visited the store with a very giddy dog that barked a little at the staff, they didn’t at an eye at the pup and even took time to give her a little tickle and say hello to her! They were very helpful when measuring my husband for the right sized bike and even offered to have Nathan the bike specialist give my husband a call to talk through different bikes as he was unsure what would be best for him, unfortunately we did not get the lady or gentleman’s name that we spoke to on this day but they were super friendly, helpful and nothing was too much! We have just gone to pick up the bike on Monday 24th and the two staff that dealt with us Megan and Tom we’re very cheerful, helpful and very apologetic that they took a little longer to get the order for us (we were okay with waiting as we weren’t due to pick the bike up until the Tuesday/Wednesday as this was when it was due to be ready, however they had got it ready much sooner for us)! It was a nice experience to go to a shop and not feel like an inconvenience!! 🙂

24 août 2026
Avis spontané
Logo de GO Outdoors - Pudsey

Réponse de GO Outdoors - Pudsey

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Noté 3 sur 5 étoiles

The delivery by EVRI was not very good

The delivery by EVRI was not very good. It took 8 days and 3 trips to the store. When the parcel was delivered to the store, I went to pick it up only to find the EVRI driver had taken it away again, apparently bac to the depot. So, I had to wait another day for re delivery

14 août 2026
Logo de GO Outdoors - Pudsey

Réponse de GO Outdoors - Pudsey

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Noté 1 sur 5 étoiles

Staff were unable to find order…

Staff were unable to find order in-store. Having problems with refund

13 août 2026
Logo de GO Outdoors - Pudsey

Réponse de GO Outdoors - Pudsey

Thank you for taking the time to leave a review.

I am sorry to hear that our store team were unable to locate your order and that you experienced difficulties obtaining your refund. I appreciate how frustrating this must have been.

Having reviewed your order, I can confirm that a refund has now been processed. Please allow 3-5 working days for the funds to appear on your statement, depending on your bank's processing timescales. You will also receive an email confirmation shortly confirming the refund has been issued.

Please accept our sincere apologies for the inconvenience caused and thank you for bringing this matter to our attention.

Kind Regards
GO Outdoors Customer Care

Noté 5 sur 5 étoiles

Great range of items at a good price

Great range of items at a good price. Very friendly staff

29 juillet 2026
Logo de GO Outdoors - Pudsey

Réponse de GO Outdoors - Pudsey

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great staff

Spencer, Tony, Harriet and Simran were all great today. Their customer service and knowledge in their particular fields was exemplary

11 août 2026
Avis spontané
Logo de GO Outdoors - Pudsey

Réponse de GO Outdoors - Pudsey

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

We bought a tent and can honestly say…

We bought a tent and can honestly say Johns advice was invaluable.He was so helpful and helped us select the correct one for our needs. Thank you very much!

3 août 2026
Avis spontané
Logo de GO Outdoors - Pudsey

Réponse de GO Outdoors - Pudsey

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great experience at GO Outdoors Pudsey

Went into GO Outdoors Pudsey this afternoon looking for some new walking/hiking boots and Tony was really helpful. He was friendly, chatty and clearly knew his stuff, giving me some great advice on different boots, styles and sizing.

Really good customer service and made choosing the right pair a lot easier. Thanks again, Tony!

10 août 2026
Avis spontané
Logo de GO Outdoors - Pudsey

Réponse de GO Outdoors - Pudsey

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

The staff were really helpful and…

The staff were really helpful and couldn't do enough to help me with my purchase. A very positive experience.

24 juillet 2026
Logo de GO Outdoors - Pudsey

Réponse de GO Outdoors - Pudsey

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Mark the fishing guru was beyond…

Mark the fishing guru was beyond helpful and provided valuble insight. Not only this he was lovely! Thank you so much to him for the help and guidance. What a legend!

9 août 2026
Avis spontané
Logo de GO Outdoors - Pudsey

Réponse de GO Outdoors - Pudsey

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Fantastic experience with Gooutdoors…

Fantastic experience with Gooutdoors cheap and chearful

31 juillet 2026
Logo de GO Outdoors - Pudsey

Réponse de GO Outdoors - Pudsey

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Superb kit & great service use these…

Superb kit & great service use these regularly always good quality products and great staff with excellent knowledge

20 mai 2026
Logo de GO Outdoors - Pudsey

Réponse de GO Outdoors - Pudsey

Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.

Kind Regards
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great experience

Great experience, very friendly staff, bought a good bike for my daughter with a nice introductory discount

27 juillet 2026
Logo de GO Outdoors - Pudsey

Réponse de GO Outdoors - Pudsey

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Your service was very prompt and…

Your service was very prompt and courteous.

23 juillet 2026
Logo de GO Outdoors - Pudsey

Réponse de GO Outdoors - Pudsey

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Excellent staff, great store!

I nipped in for some last minute shopping before going camping. Spencer, Megan and Harriet were fantastic in helping me get some last minute storage and furniture. They were also insightful with a new gas stove i wanted to buy and helping me bag a bargin.

Thank you all!

5 août 2026
Avis spontané
Logo de GO Outdoors - Pudsey

Réponse de GO Outdoors - Pudsey

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Helpful Staff and Great Value

Tom helped me today, showing me a deal on tents and camping accessories. He saw the stuff I was looking at and insisted on coming over and telling me about a deal that ended up saving me £50. He showed me where each specific item was too, I'm very grateful for the fantastic service!

5 août 2026
Avis spontané
Logo de GO Outdoors - Pudsey

Réponse de GO Outdoors - Pudsey

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Mark Huckle - Pudsey store

Went to the Pudsey store with my nearly 13 yr old son and was served by Mark Huckle. What an experience!! Mark was extremely helpful, very knowledgeable and very patient, he asked my son lots of questions and guided us on what type of equipment to buy for fishing. We spent a good thirty minutes with Mark who helped put the new line on the spool, lots of helpful tips and advice. Mark really did make our visit pain free and we’ll certainly be looking for him on our next visit. Mark mentioned he had been at the store for two weeks so fairly new, well we think he is a great addition to your team and you’re lucky to have him. Thank you Mark and see you again no doubt ☺️🤞🏻

3 août 2026
Avis spontané
Logo de GO Outdoors - Pudsey

Réponse de GO Outdoors - Pudsey

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

What a fantastic service we received…

What a fantastic service we received today. I’d taken a broken tent pole in to the Pudsey store and was stood wondering which replacement might do. John (from tents) came over and said ‘give me ten minutes’ and came back with to my own pole fixed! And better still, it was free of charge! Can’t say better than that.

31 juillet 2026
Avis spontané
Logo de GO Outdoors - Pudsey

Réponse de GO Outdoors - Pudsey

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Excellent service from Tony today

Excellent service from Tony today. It took me at least 45 minutes to pick a pair of size 12 shoes but he was helpful the whole time. The Pudsey Store is great.

28 juillet 2026
Avis spontané
Logo de GO Outdoors - Pudsey

Réponse de GO Outdoors - Pudsey

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

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