Purchasing was no problem but I didn’t get a VAT receipt and 3 times now completed forms online asking for one as I need it by tomorrow and still nothing, I then phone up for a message to say for VA... Voir plus
L'entreprise a répondu
Chain Street 3, RG1 2HX Reading, England, GB
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Purchasing was no problem but I didn’t get a VAT receipt and 3 times now completed forms online asking for one as I need it by tomorrow and still nothing, I then phone up for a message to say for VA... Voir plus
L'entreprise a répondu
Came in for two-man tent and some sleeping bags, Anya made us aware of the offer you had on and was so helpful- gathering the things we needed and running downstairs for other things. She was absolute... Voir plus
L'entreprise a répondu
Visited the store on the 31/07/2026. I was attended by Sammi. She was incredibly kind, attentive, and so easy to chat to. She listened to exactly what I needed and gave honest sales advice without any... Voir plus
L'entreprise a répondu
Luciona saw us looking at the rucksacs and offered help. Having ascertained why my son needed the sac and the specific requirements she talked us through several bags attributes, pros and cons. He i... Voir plus
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Chain Street 3, RG1 2HX, Reading, England, Royaume-Uni
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As a Canadian who travels , when i come in Reading , I always go there . Good products of course , but its the employées that makes this place so great .
Sam and Sammi are the best amoung them , Thank you guys !

Réponse de GO Outdoors - Reading (Express)
Great experience. A clean store stocked with a wide range of articles. The sales advisors are also excellent- patient knowledgeable people like Sam, who can help you find what you need. I’m chuffed with my new shoes and will be back.

Réponse de GO Outdoors - Reading (Express)
On my visit to the Reading shop today I found the staff extremely helpful. The staff were knowledgeable and friendly and were able to order me the size of crop trousers they didn't have in store but could deliver to my home. I was satisfied that the £5 Go Outdoors membership was a good deal and took up on this. I mentioned that the ladies Peter Storm walking trousers were limited to dark colours black and navy and was disappointed that they didn't come in neutral colours which would be more appropriate for the summer. This was agreed but someone needs to know at Head Office (buyers dept). All in all a great experience. Thank you Judy

Réponse de GO Outdoors - Reading (Express)
I went to GoOutdoors to buy a sleeping bag as was my first time camping. Luciana was very kind and patient with me, explaining me everything I needed to make the right choice. She was right there if I needed extra help but also gave me space and time to think and made me feel very comfortable. She cheered my day and I'm very happy with my purchase! I wish all the stores would have this attention and dedication with the client!

Réponse de GO Outdoors - Reading (Express)
Excellent service, had everything I wanted. Chinmaya was really helpful and attentive. Great place to get your outdoor gear.

Réponse de GO Outdoors - Reading (Express)

Réponse de GO Outdoors - Reading (Express)
Helpful staff members (Ciaran) answered all questions well

Réponse de GO Outdoors - Reading (Express)
Last Saturday, my teenage son and I were served by Veronica, in Go Outdoors. She was so incredibly knowledgeable, patient, encouraging and kind, it was really fabulous. Veronica pointed out all the different aspects of the walking boots we were looking at and really helped my son make a good decision. Absolutely gold standard customer service - give that woman a raise!!

Réponse de GO Outdoors - Reading (Express)
Luciana was very helpful with finding my old go outdoors membership, which saved a lot of money! Thank you

Réponse de GO Outdoors - Reading (Express)
Visited the store in Reading and had first class service. Young man that served me was Ciaran. He was both polite and professional in helping me make a choice.

Réponse de GO Outdoors - Reading (Express)
Looking for a new pair of walking boots, I recieved outstanding customer service from Ciaran. He asked a number of relevant questions to ensure that I chose a suitable pair, and showed no end of patience as a tested several pairs. He's undoubtedly a credit to the store.

Réponse de GO Outdoors - Reading (Express)
The Reading branch has a good range of products available at various price points. Staff were helpful, notably Ciaran at front of house, and the items I requested to try appeared quickly from the store room. The loyalty club programme saved me some money as well! The only downside is that they don't stock half sizes of shoes in store.

Réponse de GO Outdoors - Reading (Express)
Very helpfully staff. Was served by Sam and he was excellent.

Réponse de GO Outdoors - Reading (Express)
Ciaran was very helpful on my recent visit looking for a new pair of boots

Réponse de GO Outdoors - Reading (Express)
Ciaran was a very friendly and professional member of your team …. First rate

Réponse de GO Outdoors - Reading (Express)
Visited on June 28th. Veronica and staff helpful and enthusiastic. Had the sandals and shorts I was looking for, at much better prices than elswhere. A pleasant experience all round.

Réponse de GO Outdoors - Reading (Express)
Great help from Sam in choosing and purchasing some walking shoes. Very much appreciated.

Réponse de GO Outdoors - Reading (Express)
Sam was absolutely amazing and was so helpful that I ended up buying more than I planned! His advice was invaluable and he went the extra mile sourcing things I wanted. Sam is a real credit to Go Outdoors! Antoinette

Réponse de GO Outdoors - Reading (Express)
Was served by George who was very polite and knowledgeable about the boots and helped me pick a suitable pair. Would definitely come again.

Réponse de GO Outdoors - Reading (Express)
Faizan very politely asked if I wanted to take a GoOutdoors card explaining the benefits and then quickly enrolling me, giving immediate savings. Faizan was friendly and it was a pleasure to meet him.

Réponse de GO Outdoors - Reading (Express)
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