GO Outdoors - Stockton Avis 

3 286
TrustScore 4.5 sur 5

4,7

Portack Lane, TS18 2SP Stockton, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Exchanged a pair of defective walking shoes that were bought only 5 months ago . No quibble exchange allowed me to buy a different pair of different make . Staff very helpful and made the whole experi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Went for a pair of walking shoe’s / boots plain & simple Well till I got there .. slim fit wide fit comfy fit shock absorbent water proof etc etc head was battered .. then I found Alice I asked... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was stuck for walking boots as am going on trip, helen on footwear pointed me on the right direction, she assist me which footwear were the best. So i went on the ramp to test them out they are conf... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Bought another 3 OS Explorer maps for our touring holidays. Once again by far the cheapest seller available. Click and collect so easy (staff now recognise me!) - though you are quite likely to end up... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de matériel de camping
  2. Magasin de vêtements de sport (activewear)
  3. Magasin de vélos
  4. Clud d'escalade
  5. Centre de randonnée équestre
  6. Magasin d'articles de course à pied

À propos de GO Outdoors - Stockton

Écrit par l'entreprise

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Écrit par l'entreprise

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(3 286)

34 290 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Exchanged a pair of defective walking…

Exchanged a pair of defective walking shoes that were bought only 5 months ago . No quibble exchange allowed me to buy a different pair of different make . Staff very helpful and made the whole experience very stress free. Served by Hollie!

1 septembre 2026
Avis spontané
Logo de GO Outdoors - Stockton

Réponse de GO Outdoors - Stockton

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Claire on the Till was very helpful and…

Claire on the Till was very helpful and friendly,
Nothing was a problem

1 septembre 2026
Avis spontané
Logo de GO Outdoors - Stockton

Réponse de GO Outdoors - Stockton

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Friendly

Friendly, efficient service from Helen and great price for some kids walking shoes!

1 septembre 2026
Avis spontané
Logo de GO Outdoors - Stockton

Réponse de GO Outdoors - Stockton

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Buying walking shoes

I came to buy some walking shoes and was helped by Helen. She was so helpful, friendly and keen to help me find what I was looking for, which I eventually did!

1 septembre 2026
Avis spontané
Logo de GO Outdoors - Stockton

Réponse de GO Outdoors - Stockton

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Lovely experience

Popped in for one thing and as always left with a few bits more. Had a lovely chat with Fay while she served us, making sure we had everything we needed and also chatting about all things camping. Really lovely to deal with and very friendly. Credit to the company.

31 août 2026
Avis spontané
Logo de GO Outdoors - Stockton

Réponse de GO Outdoors - Stockton

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

My trip to Stockton on tees store…

A lovely young pleasent young man in the fishing department stop stocking his shelf's to help me and stayed with me to find what else I was looking for even though he had other customers waiting then at the till I was served by gay what a beautiful and polite young lady she was it was overall a great experience to visit your store today thank you and your staff and keep up the great work your all doing

31 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Staff who go the extra mile.

Excellent customer service from Hollie, Andrea and Claire. Sorted out our membership issue with no problems at all. 🙂 5 star service. Thanks again.

30 août 2026
Avis spontané
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Réponse de GO Outdoors - Stockton

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Noté 4 sur 5 étoiles

Helen was very patient and helpful…

Helen was very patient and helpful while I was trying walking boots

30 août 2026
Avis spontané
Logo de GO Outdoors - Stockton

Réponse de GO Outdoors - Stockton

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great service and very helpful staff

Great service and very helpful staff.

Abbie was brilliant and explained everything clearly.

30 août 2026
Avis spontané
Logo de GO Outdoors - Stockton

Réponse de GO Outdoors - Stockton

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Alice in Wonderland ..!

Went for a pair of walking shoe’s / boots
plain & simple Well till I got there .. slim fit wide fit comfy fit shock absorbent water proof etc etc head was battered .. then I found Alice I asked for size 11 brought me some back to try on & also asked if I’d be doing more walking / hiking so I told her she advised a certain merrell boot I tried them in a size12 👌🏻👌🏻 save me a lot of time & frustration
Alice was very friendly & knowledgable thank you .

30 août 2026
Avis spontané
Logo de GO Outdoors - Stockton

Réponse de GO Outdoors - Stockton

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

I was stuck for walking boots as am…

I was stuck for walking boots as am going on trip, helen on footwear pointed me on the right direction, she assist me which footwear were the best. So i went on the ramp to test them out they are confortable shoes . Felt welcome in the store, thankyou.

29 août 2026
Avis spontané
Logo de GO Outdoors - Stockton

Réponse de GO Outdoors - Stockton

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Claire was amazing super friendly and…

Claire was amazing super friendly and kind

28 août 2026
Avis spontané
Logo de GO Outdoors - Stockton

Réponse de GO Outdoors - Stockton

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Came in here a few days ago needing a…

Came in here a few days ago needing a few riding bits. Spoke to a very polite and knowledgeable girl called caitlyn.
Didn't have the brand I wanted but suggested a different brand which seems better than what I previously had
Thanks 🐴

20 août 2026
Avis spontané
Logo de GO Outdoors - Stockton

Réponse de GO Outdoors - Stockton

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Excellent service from Claire today

Excellent service from Claire today

27 août 2026
Avis spontané
Logo de GO Outdoors - Stockton

Réponse de GO Outdoors - Stockton

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Holly was helpful

Holly was helpful, friendy, and happy how nice to go to a shope where the staff are polite and helpful

27 août 2026
Avis spontané
Logo de GO Outdoors - Stockton

Réponse de GO Outdoors - Stockton

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Walking boots

The man on the footwear department was very helpful, I find it very difficult to find comfortable walking boots but he was patient without being pushy, we found a pair of boots that worked for me. Katie at the tills was also customer friendly.

25 août 2026
Avis spontané
Logo de GO Outdoors - Stockton

Réponse de GO Outdoors - Stockton

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Noté 2 sur 5 étoiles

I’m still waiting on my order

I’m still waiting on my order

18 août 2026
Logo de GO Outdoors - Stockton

Réponse de GO Outdoors - Stockton

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Bought another 3 OS Explorer maps

Bought another 3 OS Explorer maps for our touring holidays. Once again by far the cheapest seller available. Click and collect so easy (staff now recognise me!) - though you are quite likely to end up buying something else as well. 😉

10 août 2026
Logo de GO Outdoors - Stockton

Réponse de GO Outdoors - Stockton

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Sale bargains: buy one get one half price

I needed replacement outdoor chairs and saw the deal in go outdoors. No need for any assistance, although the director chairs were a lot more substantial than the previous ones which were also bought at GO about 15 years ago.

17 août 2026
Logo de GO Outdoors - Stockton

Réponse de GO Outdoors - Stockton

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

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