Excellent store and, at this time of the year, loads of great bargains. Staff were extremely friendly, polite & helpful. I was served by “Rory” who gave me great advice on the items I purchase... Voir plus
L'entreprise a répondu
Festival Park, Pavilion Drive, ST1 5SJ Stoke-on-Trent, GB
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Excellent store and, at this time of the year, loads of great bargains. Staff were extremely friendly, polite & helpful. I was served by “Rory” who gave me great advice on the items I purchase... Voir plus
L'entreprise a répondu
Spoke with James who was exceptional in his manner and went above and beyond with customer service ensuring I was entirely happy. Polite and curteous and could not do enough to help. First class ser... Voir plus
L'entreprise a répondu
We went in store to spend a gift voucher we'd had for Christmas and managed to find everything we wanted, in stock and within budget. Tom served us at the till and he was such a nice lad, polite, happ... Voir plus
L'entreprise a répondu
Had no confirmation that my order was waiting to be collected and part of the order was missing Staff in the store couldn’t sort it out I had to email customer service and still not had a response. B... Voir plus
Écrit par l'entreprise
Écrit par l'entreprise

Festival Park, Pavilion Drive, ST1 5SJ, Stoke-on-Trent, Royaume-Uni
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Thank you to Hayley and Tom for sorting me out with a pair of very fine walking shoes. I have been trying to find. The right pair all summer and Hayley's knowledge was superb as was the Go Outdoors range. Time and money well spent.
I went Go Outdoors yesterday and was served by Harry. He was helpful and polite. Great experience.

Réponse de GO Outdoors - Stoke
Served today by “Harry” a extremely helpful, bubbly friendly guy, just what every business needs, there is a lack of young gen”Z” youth of today with qualities like Harry, I’d employ him any day, thanks for your excellent service today dude, Mr Jervis (Burslem) 👍🏻👍🏻👌🏻👌🏻

Réponse de GO Outdoors - Stoke
Went in to get some camping supplies and found it easy to get string the store and find what we needed. Didn’t have to wait long to be served by Harry at the checkout. He was stood on the end checkout with the sun blazing on him. He was still jolly, friendly and polite despite being roasting hot! He helped with the chip and pin as the sun made it impossible to see the screen too.

Réponse de GO Outdoors - Stoke
Amazing service in Stoke from Jo and Harry. Thank you 😊

Réponse de GO Outdoors - Stoke
Served by Harry, really lovely lad, top service and a really nice store in Stoke !

Réponse de GO Outdoors - Stoke
Amazing service. Lovely chats at cash register and very polite

Réponse de GO Outdoors - Stoke
Popped in for a few camping/bugout supplies. Grabbed a Eurohike Lantern and a Gerber STL 2.5 folding knife. Got to say both are fantastic quality, the lantern is far better brightness than I expected and the blade looks to be a good quality for the little jobs like rope trimming and repairs. Tested and sharpness seems fantastic.
Was served by Tom, friendly chap and quick service too.
10/10 always reliable for camping/emergency gear.

Réponse de GO Outdoors - Stoke
Tom was very friendly and helpful! Great experience will be back!

Réponse de GO Outdoors - Stoke
Hayley was amazing.
She went above and beyond my expectations and really made my day. I felt i was treated like a VIP.
Tom was really friendly and informative and smiley.
Well done both, i know what this feedback means.

Réponse de GO Outdoors - Stoke
Tom was very polite and efficient! Other staff were helpful too. Store was tidy.

Réponse de GO Outdoors - Stoke
Bought an electric bike. Had done some research before hand so knew roughly what I wanted. Was served by Kyle who was friendly, approachable and knowledgeable. Great service. Thank you Kyle :-)

Réponse de GO Outdoors - Stoke
Love the products but the click and collect is a joke, no emails or texts, had to just wing it and go in store and ask after around 10 days of no correspondence, guy who sorted it out in store was sound though got it squared away for me, didn't get his name

Réponse de GO Outdoors - Stoke
Great shop briught a wet suit and swim shoes good quality and excellent prices, Harry served us very friendly young man , thank-you

Réponse de GO Outdoors - Stoke
Harry was very helpful explaining about what i need to do with my new tent and how the warranty works

Réponse de GO Outdoors - Stoke
We waited 40 mins to be served.
The service given by Theresa was certainly worth waiting for. Her knowledge and attentiveness was outstanding. As a sufferer of Plantar fasciitis I was over the moon with her help and suggestions. I left the store very happy with my new Brooks trainers.

Réponse de GO Outdoors - Stoke
Spoke to Joel D about the tent poles for our OEX Roof Tent that were damaged in use. He was so helpful and obviously knows his stuff. He gave us suggestions on their use and after inspection replaced the damaged poles. Thank you.
Katie D was very friendly greeting us at the store entrance too.

Réponse de GO Outdoors - Stoke
Guy working in walking boots department was really helpful, got us the right size and gave good advice sorry I didn't catch his name. Rory on the till was great really friendly helped sort out membership saved us over £100.

Réponse de GO Outdoors - Stoke
Very positive experience in store, especially at the till. I was served by Tom who was extremely welcoming and patient, especially as I was struggling with two restless kids! Thanks Tom!

Réponse de GO Outdoors - Stoke
Kyle was exceptional in guiding me towards the osprey rucsack that best suited my needs. I was hesitant to go for the nebula but he reassured me in both the quality of the product and the fit. Genuinely appreciated his support! ☺️

Réponse de GO Outdoors - Stoke
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