The staff were all very helpful especially Alan who was working on the boot section and went out of his way to assist us. There was a good selection of products at various prices and the store was wel... Voir plus
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Unit H, Ventura Retail Park, B78 3JD Tamworth, England, GB
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The staff were all very helpful especially Alan who was working on the boot section and went out of his way to assist us. There was a good selection of products at various prices and the store was wel... Voir plus
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Called in early on a wet morning, Greeted by Alan immediately with offer of any assistance. He found correct size boots to try on and I purchased the one pair after discussing different brands. Great... Voir plus
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Great experience, both myself and husband went to look for two lightweight waterproof winter jackets. Lots of choice, great service - I would have scored 5* but sadly the purple Peter Storm jacket th... Voir plus
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Matt the assistant was helpful and happy to help. A friendly manner and explained the members card well with no pressure. He helped me find the right product for me in the shoe department.
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Unit H, Ventura Retail Park, B78 3JD, Tamworth, England, Royaume-Uni
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We received excellent service and were given the time and information to make an informed purchase choice.

Réponse de GO Outdoors - Tamworth
Always a great experience here.
Matt upstairs was really helpful finding me the right boots, while being friendly and jokey with us. And Leanne on the tills helped us understand the membership a lot better. Must be my 8th visit to this store and it's always a dream.
Only thing that I'm not a fan of is the dog biscuits being on the floor, i wanna make it clear I love that u have dog treats, but cos not a lot of places do I, and I'm assuming others, forget they are there. When ur dog is so grain intolerant she can't even eat chicken, 1 biscuit quickly turns into a 3 day smelly hell scape lol.

Réponse de GO Outdoors - Tamworth
We had excellent service from Harley. He was very helpful. A credit to the store.

Réponse de GO Outdoors - Tamworth
Harley was great very knowledgeable on the walking boots now a member too ! Thank you ☺️

Réponse de GO Outdoors - Tamworth
We had excellent service from Matt.
We needed a lot of kit ready for camping trip and he was really helpful and patient I showing us a variety of products and solutions without being pushy.

Réponse de GO Outdoors - Tamworth
If I take the trouble to check stock in a particular store. I expect to be able to make that purchase. Especially when I travel 10 miles only to find that standing in the store still showing stock on my phone to then be told the same product with the same description same size is now nearly twice the price. I refused to purchase the product. It left me feeling that it was a con. If you wish to keep trading go outdoors must do much better.

Réponse de GO Outdoors - Tamworth
Excellent customer service today. Helpful staff in sock area, helpful sraff on shop floor and great service from Jacob at the till. Efficient and friendly, thank you.

Réponse de GO Outdoors - Tamworth
Today I was severed by young lad named Harley and it was great service very friendly and helpful would definitely recommend this store

Réponse de GO Outdoors - Tamworth
Bought a new pair of walking shoes and was served by Matt. Very helpful chap,
Listened to me and advised accordingly.
Thanks

Réponse de GO Outdoors - Tamworth
Would not reccomend , I ordered an item to collect from store , over a week with no updates so I called them to be told my item has been waiting to be collected for several days , didn't bother to let me know my item was ready which is what they told me upon ordering , asked the staff on collecting and they said oh not everyone is trained on how to recieve deliveries so it wasn't booked in correctly which is why I didn't get a email, not good enough , it was a gift that was 6 days late , customer service didn't seem to care when I called them to find my item just told me to go and get it and I cant cancel the order id need to go and collect it and them immediately return it, awful customer service and generally poor experience
Update ! , your comment doesn't help, the link you provided is simply to contact you regarding a order , i already did that and the service was awful , if you'd like to contact me then feel free , my details are on order 10003 on your system

Réponse de GO Outdoors - Tamworth
We were looking to purchase various items for a trek. Jacob was happy to help. He was knowledgeable and nothing was too much trouble.

Réponse de GO Outdoors - Tamworth
We were served by Matt for gaiters and Morphlite GTX. He was extremely helpful and knowledgeable.

Réponse de GO Outdoors - Tamworth
Ruby was so helpful with my daughter trying to find the right fit of boots, didn't rush us, allowed us to take our time, thanks

Réponse de GO Outdoors - Tamworth
Matt was brilliant in helping me find the right walking shoes. He listened to what I needed, explained the products clearly, and guided me to a pair that fits perfectly. Knowledgeable, patient, and genuinely focused on getting it right—fantastic service all round.

Réponse de GO Outdoors - Tamworth
Matt served us and helped with buying walking boots , very helpful and friendly staff in store.

Réponse de GO Outdoors - Tamworth
Matt was very helpful in the boot department. Good advice and very friendly.

Réponse de GO Outdoors - Tamworth
Brought some walking boots on Saturday afternoon, young lad who got our sizes was very polite and happy to help making sure we got what we wanted he was a credit. Willow at check out served us quickly and efficiently, very helpful and again polite lovely experience here will shop here again staff 5 star

Réponse de GO Outdoors - Tamworth

Réponse de GO Outdoors - Tamworth
I bought some sandals and wellingtons here during the week. I am really happy with my purchases and was looked after very well by Jess H, who was very pleasant, interested, knowledgeable, very helpful and got me different styles and sizes to try on.

Réponse de GO Outdoors - Tamworth
Great service from Georgia. Excellent prices with members discount 🙂

Réponse de GO Outdoors - Tamworth
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