GO Outdoors - Tamworth Avis 

502
•
TrustScore 5 sur 5

4,8

Unit H, Ventura Retail Park, B78 3JD Tamworth, England, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Called in early on a wet morning, Greeted by Alan immediately with offer of any assistance. He found correct size boots to try on and I purchased the one pair after discussing different brands. Great... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Great experience, both myself and husband went to look for two lightweight waterproof winter jackets. Lots of choice, great service - I would have scored 5* but sadly the purple Peter Storm jacket th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Amazing experience today at go outdoors Tamworth. James was great, went back and fourth way too many times as I was choosing! Was the most hospital member I’ve staff I’ve ever met anywhere. For some... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Member of staff was there immediately at the collection point They were so polite, genuinely cheerful and couldn't do enough. A credit to your company. On the negative side, the store is very brig... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de matériel de camping
  2. aussi dans
  3. Centre de randonnée équestre
  4. Clud d'escalade
  5. Magasin d'articles de course à pied
  6. Magasin de vélos
  7. Magasin de vêtements de sport (activewear)

À propos de GO Outdoors - Tamworth

Écrit par l'entreprise

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Écrit par l'entreprise

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Coordonnées de contact

  • Unit H, Ventura Retail Park, B78 3JD, Tamworth, England, Royaume-Uni

  • 01827 218511

4,8

Excellent

TrustScore 5 sur 5

502 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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Comment cette entreprise utilise Trustpilot

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4,8

Tous les avis

(502)

36 823 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Alan Super staff member

Served by Alan who after I had explained that I had lost my Go outdoors card, quickly and efficiently found my address and issued me with a replacement.
Super efficient and very pleasant. Give him a rise!

18 juin 2026
Avis spontané
Logo de GO Outdoors - Tamworth

Réponse de GO Outdoors - Tamworth

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

The assistant Jess H knew what I…

The assistant Jess H knew what I wanted. She gave me time to try on the shoes. Politeness , friendly genuinely enthusiastic in her role. Very good price

18 juin 2026
Avis spontané
Logo de GO Outdoors - Tamworth

Réponse de GO Outdoors - Tamworth

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Friendly customer service by Liam

I was met by Liam in the shop who asked if he could help me. And help me he did, and was so patient as I tried on numerous walking boots in various sizes. A very friendly and efficient assistant, thank you.

16 juin 2026
Avis spontané
Logo de GO Outdoors - Tamworth

Réponse de GO Outdoors - Tamworth

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Excellent customer service

There is an excellent range of clothing, shoes and equipment. Matt was particularly knowledgeable and helpful in assisting my son in purchasing a pair of walking shoes.
I would highly recommend a visit.

15 juin 2026
Avis spontané
Logo de GO Outdoors - Tamworth

Réponse de GO Outdoors - Tamworth

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Thanks Matt for your friendly help and…

Thanks Matt for your friendly help and service !
Nice to be served by someone that has conversation in them too!

15 juin 2026
Avis spontané
Logo de GO Outdoors - Tamworth

Réponse de GO Outdoors - Tamworth

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Harley & Matt were really helpful…

Harley & Matt were really helpful today, even setting up double camp bed for us to test out, thank you 🙏

12 juin 2026
Avis spontané
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Réponse de GO Outdoors - Tamworth

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Excellent

Quite simply excellent in terms of knowledge and general customer service (Matt)

12 juin 2026
Avis spontané
Logo de GO Outdoors - Tamworth

Réponse de GO Outdoors - Tamworth

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Noté 4 sur 5 étoiles

The Tamworth store have been brilliant

The Tamworth store have been brilliant, very helpful and assisted me with my order and initial problem I had as much as they could. I did have to contact head office as I had a problem with my membership not showing as renewed when it had. This was sorted for me quickly. I placed my order on line as the store did not have my size in stock and all ran smoothly. I was informed that my order had been received and I would get a confirmation when I could collect my goods from the store. After a week of waiting I contacted the store direct again and was informed that my order was in store ready for collection. However, I never did receive an email from Head Office confirming my order was ready for collection. I was informed by the store that this has happened a few times recently its an IT problem.

8 juin 2026
Logo de GO Outdoors - Tamworth

Réponse de GO Outdoors - Tamworth

Thanks for the 4 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Excellent Customer Service

Matt at Go Outdoors Tamworth was extremely helpful and went above and beyond when we went in to buy camping gear. He opened boxes for us, set equipment up so we could see it properly and made suggestions to help us choose which items would be best for us. Thank you Matt! 😀

7 juin 2026
Avis spontané
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Réponse de GO Outdoors - Tamworth

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

We had fantastic service from Harley

We had fantastic service from Harley. He was very patient and enthusiastic and sold us exactly what we needed.

23 mai 2026
Avis spontané
Logo de GO Outdoors - Tamworth

Réponse de GO Outdoors - Tamworth

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Very helpful staff

Very helpful staff
Imogen and Matt listened to what I wanted and needed regarding buying footwear.
Imogen found the shoe I wanted, in the colour I wanted by looking in the stock room

5 juin 2026
Avis spontané
Logo de GO Outdoors - Tamworth

Réponse de GO Outdoors - Tamworth

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Needed to exchange an item

Needed to exchange an item.
Very helpful staff, easy process.

29 mai 2026
Logo de GO Outdoors - Tamworth

Réponse de GO Outdoors - Tamworth

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Helpful staff member

I went into GO outdoors yesterday to get my sons DofE stuff and we got served by a lovely helpful lady named Imogen and she helped me so much we would recommend her. We are so grateful. Thank you so much.5 star ⭐ ⭐ ⭐ ⭐ ⭐

3 juin 2026
Avis spontané
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Réponse de GO Outdoors - Tamworth

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Liam and Courtney were friendly and…

Liam and Courtney were friendly and helpful; I returned the walking boots that I'd bought yesterday as I'd changed my mind and they helped me find more suitable ones. Thank you

1 juin 2026
Avis spontané
Logo de GO Outdoors - Tamworth

Réponse de GO Outdoors - Tamworth

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

A great visit to go outdoors

A great visit to go outdoors. Spoke with Ellis and Liam, both really professional and knowledgeable about products. I purchased muck out boots. A great quality sturdy product for equestrian use. I also was looking at the inflatable canoes. A fantastic variety and really helpful polite staff. I would recommend this outlet.

1 juin 2026
Avis spontané
Logo de GO Outdoors - Tamworth

Réponse de GO Outdoors - Tamworth

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

I visited Go Outdoors Tamworth today…

I visited Go Outdoors Tamworth today with a view to buying some reclining camping chairs. There was a lovely young lady in the store who not only helped me choose the most appropriate product with a unmissable offer attached, she carried them to the till for me me as I wasn’t able to carry them myself.

The young lady’s name is Imogen and was a credit to the store. Thankyou Imogen. Top class service!

29 mai 2026
Avis spontané
Logo de GO Outdoors - Tamworth

Réponse de GO Outdoors - Tamworth

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

I had a great experience with Jessica…

I had a great experience with Jessica at GO Outdoors. I needed a wetsuit, and she went above and beyond to help me find the right size. She checked the stock thoroughly and didn’t give up until she found exactly what I needed. Jessica was also really helpful in advising me to sign up for the GO Outdoors membership, which saved me money with the discount. Excellent customer service — friendly, patient, and very helpful

26 mai 2026
Avis spontané
Logo de GO Outdoors - Tamworth

Réponse de GO Outdoors - Tamworth

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Very good customer service!

I was helped by Matt and it's wonderful when you're helped by people who know what they're talking about! 100% recommended!

22 mai 2026
Avis spontané
Logo de GO Outdoors - Tamworth

Réponse de GO Outdoors - Tamworth

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Five stars for the staff and customer service

Five stars for the staff and customer service at Tamworth Store. And telephone. (Do not use customer service online as waiting ages for replies, originally ordered online) We didn't have a very good start, we paid for next day delivery, it never came. The next day sorry we missed you, we will deliver next day. This was not going to happen as said awaiting further instructions. Drove straight to Tamworth on the day of our travels to collect tent. Then on the day for assembly of tent you could clearly seen it had been USED. So we took back to Tamworth they were extremely sorry and the options were refund, exchange or a different tent. So we updated to a Vango 500, we all did a check and all looked good...so far. Thank you Tamworth.

20 mai 2026
Logo de GO Outdoors - Tamworth

Réponse de GO Outdoors - Tamworth

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

helpful workers

helpful workers, good range of equipment and good prices for the quality

25 mars 2026
Logo de GO Outdoors - Tamworth

Réponse de GO Outdoors - Tamworth

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

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