GO Outdoors - Torquay Avis 

772
TrustScore 5 sur 5

4,9

Riviera Way Unit 2, Riviera Way, TQ2 7AP Torquay, England, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

We are new to Motorhoming and needed to buy many things for our Awning tent. The staff were so helpful with advice. They even carried most of our stuff to the tills so we could carry on browsing the s... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Good in store experience. The assistant Holly was particuarly helpful and friendly. Unfortunately my membership has not been activated properly when I have previously joined online, otherwise this wou... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This branch had everything that I went in to purchase. So pleased as I have not had great experiences of stock availability locally. We were served by Holly who was very helpful, friendly and polite.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Visited Go Outdoors Torquay yesterday to buy some camping chairs and a cooler box and the staff were really outstanding. Help was offered without having to find someone; staff were constantly visible... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de matériel de camping
  2. Magasin de vêtements de sport (activewear)
  3. Magasin de vélos
  4. Clud d'escalade
  5. Centre de randonnée équestre
  6. Magasin d'articles de course à pied

À propos de GO Outdoors - Torquay

Écrit par l'entreprise

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Écrit par l'entreprise

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Coordonnées de contact

  • Riviera Way Unit 2, Riviera Way, TQ2 7AP, Torquay, England, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

772 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(772)

35 625 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Best store in the South West ,

All the staff were helpful and friendly,I asked a few questions and got the answers I needed.
The man on the checkout called Leon was fantastic, professional witty and very competent. As it was my first time in the store he led me through everything, I'm a member of the defence community and I appreciated his attitude and demeanour. Great guy, he needs promotion or a pay increase.

27 août 2026
Avis spontané
Logo de GO Outdoors - Torquay

Réponse de GO Outdoors - Torquay

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

great service and friendly staff and…

great service and friendly staff and they even make my dog Kevin welcome . I started shopping on your opening day and the store staff have maintained their high degree of excellent service . Id give them all a gold star if I could

13 août 2026
Logo de GO Outdoors - Torquay

Réponse de GO Outdoors - Torquay

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Helpful and friendly staff

Helpful and friendly staff dotted around the shop floor, good range of products and a very proactive server on the tills (Holly) who talked us through membership and discounts.

15 août 2026
Avis spontané
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Réponse de GO Outdoors - Torquay

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Always pleasant shopping there

Always pleasant shopping there, and Hollie was very helpful too. Good selection and some good prices.

17 août 2026
Avis spontané
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Réponse de GO Outdoors - Torquay

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Lewis was a total charmer

Lewis was a total charmer, he was incredibly helpful and polite and was quick to solve a few minor problems we had. The perfect example of what I like to see in customer service. Thank you Lewis.

23 août 2026
Avis spontané
Logo de GO Outdoors - Torquay

Réponse de GO Outdoors - Torquay

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

The staff are always so lovely in this…

The staff are always so lovely in this store! Shout out to Lewis on the till for being so friendly :)

23 août 2026
Avis spontané
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Réponse de GO Outdoors - Torquay

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Although it was Maria's first day at…

Although it was Maria's first day at the store she was able to help me efficiently and patiently so that I was able to make my purchase of a new pair of hiking boots.

22 août 2026
Avis spontané
Logo de GO Outdoors - Torquay

Réponse de GO Outdoors - Torquay

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Awesome service

Awesome service, thanks to Holly and team we got what we needed with club discount. Thanks Guys

20 août 2026
Avis spontané
Logo de GO Outdoors - Torquay

Réponse de GO Outdoors - Torquay

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great shopping experience

Excellent service from Ed who helped me buy walking shoes. Nothing was too much trouble. The check out staff were also friendly and very professional. Fantastic store!

20 août 2026
Avis spontané
Logo de GO Outdoors - Torquay

Réponse de GO Outdoors - Torquay

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

I visited Go Oudoors Torquay Branch…

I visited Go Oudoors Torquay Branch yesterday evening and wanted to mention the fabulous customer service provided by Leon and Bec. They could not have been more supportive, and pleasant to work with. We set up a member account in quick time and made a couple of great cost effective purchases. Leon actually noticed my Defence Discount Card which provided another 10% off the non-sales price items, many thanks, I would not have known otherwise. The service was so good, that we even went back in and bought another two chairs. Many thanks and I know we will return soon.

Marc Wicks MBE

19 août 2026
Avis spontané
Logo de GO Outdoors - Torquay

Réponse de GO Outdoors - Torquay

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great service from entery to checkout

15 août 2026
Avis spontané
Logo de GO Outdoors - Torquay

Réponse de GO Outdoors - Torquay

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great service

Really helpful, knowledgeable staff. Great service in store and website easy to navigate. Would recommend to others.

3 août 2026
Logo de GO Outdoors - Torquay

Réponse de GO Outdoors - Torquay

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Amazing customer service

The manager who was on shift earlier today went above and beyond to help me with an issue I was having with a pair of sunglasses I recently purchased. He was very knowledgable, polite and professional. I will always shop here for any outdoor equipment.

17 août 2026
Avis spontané
Logo de GO Outdoors - Torquay

Réponse de GO Outdoors - Torquay

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great product selection

There were good offers, very friendly staff - Thank you Holly, and an all over good experience

15 août 2026
Avis spontané
Logo de GO Outdoors - Torquay

Réponse de GO Outdoors - Torquay

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Holly was really helpful

Holly was really helpful, Thank you! 😊

16 août 2026
Avis spontané
Logo de GO Outdoors - Torquay

Réponse de GO Outdoors - Torquay

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

I visited Torquay store today

I visited Torquay store today, upon my arrival I was greeted as usual by a good morning from a smiling member of the team. I found what I was looking for and was so happy when I say the 65% discount. Holly served me and was an absolute delight, very helpful and personable. Well done to all the team the service is consistently excellent.

16 août 2026
Avis spontané
Logo de GO Outdoors - Torquay

Réponse de GO Outdoors - Torquay

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great service in Go Outdoors from Rick…

Went to Go Outdoors Torquay and Rick was super knowledgeable and helpful helping me to find some shoes for my wide feet.

12 août 2026
Avis spontané
Logo de GO Outdoors - Torquay

Réponse de GO Outdoors - Torquay

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Desperately seeking Sandals

Stocks were low on summer footwear but the very helpful assistant Rick was able to present both trainers and sandals which fitted well and were the colour I wanted
I purchased both at a very reasonable discounted price
I havenow tried them at home and they will do the job very well, being comfortable and well made
I am always impressed with Go outdoors and this experience underlined the value choice and service which they provide

12 août 2026
Avis spontané
Logo de GO Outdoors - Torquay

Réponse de GO Outdoors - Torquay

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Served by Lewis

Served by Lewis, very friendly and polite 😊

7 août 2026
Avis spontané
Logo de GO Outdoors - Torquay

Réponse de GO Outdoors - Torquay

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

5 stars for Rick

5 stars for Rick! He helped me choose out some fabulous shoes, that not only make it so i’m not slipping over everywhere, but also gave me advice on which ones were the most fashionable. everyone else was also very helpful but rick truly went above and beyond for me :)

11 août 2026
Avis spontané
Logo de GO Outdoors - Torquay

Réponse de GO Outdoors - Torquay

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

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