GO Outdoors - Torquay Avis 

778
TrustScore 5 sur 5

4,9

Riviera Way Unit 2, Riviera Way, TQ2 7AP Torquay, England, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I always like going to Go Outdoors Torquay store. The staff are always friendly and keen to assist you whenever required. I visited today to buy some walking boots for an upcoming holiday. Rick... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I Went in to the shop to get outdoor equipment and was welcomed by Tyler he helped get me the correct sizes and shown us to the best products in their range and described the product well. Very welcom... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Good in store experience. The assistant Holly was particuarly helpful and friendly. Unfortunately my membership has not been activated properly when I have previously joined online, otherwise this wou... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We are new to Motorhoming and needed to buy many things for our Awning tent. The staff were so helpful with advice. They even carried most of our stuff to the tills so we could carry on browsing the s... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de matériel de camping
  2. Magasin de vêtements de sport (activewear)
  3. Magasin de vélos
  4. Clud d'escalade
  5. Centre de randonnée équestre
  6. Magasin d'articles de course à pied

À propos de GO Outdoors - Torquay

Écrit par l'entreprise

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Écrit par l'entreprise

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Coordonnées de contact

  • Riviera Way Unit 2, Riviera Way, TQ2 7AP, Torquay, England, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

778 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(778)

35 808 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Holly had fantastic customer service…

Holly had fantastic customer service very smiley and happy. Great trip!

18 juillet 2026
Avis spontané
Logo de GO Outdoors - Torquay

Réponse de GO Outdoors - Torquay

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

The staff at the Torquay store are…

The staff at the Torquay store are amazing. Very helpful and always very friendly. My favourite go to store now. Have bought all my camping gear from here down to the fact that the staff are all amazing. From the managers to the guys on the tills to the floor staff. Lovely girl helped me with getting the right awning the other day. Just love buying from this store. Im virtually in there every week now. Cant praise enough.

16 mai 2026
Avis spontané
Logo de GO Outdoors - Torquay

Réponse de GO Outdoors - Torquay

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Holly (& the team) were super polite

Holly (& the team) were super polite, helpful & friendly :) Went above & beyond to help us with our queries. ⭐️⭐️⭐️⭐️⭐️

17 juillet 2026
Avis spontané
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Réponse de GO Outdoors - Torquay

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Super helpful team who worked hard to…

Super helpful team who worked hard to get all the discounts available - top notch

17 juillet 2026
Avis spontané
Logo de GO Outdoors - Torquay

Réponse de GO Outdoors - Torquay

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Thank you

Thank you Holly for serving us today. Staff in the Torquay store are always very helpful and welcoming, the store always looks good and loads of bargains.

17 juillet 2026
Avis spontané
Logo de GO Outdoors - Torquay

Réponse de GO Outdoors - Torquay

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Rick in men’s footwear was helpful

Rick in men’s footwear was helpful, knowledgeable and engaging. Excellent service and good prices.

16 juillet 2026
Avis spontané
Logo de GO Outdoors - Torquay

Réponse de GO Outdoors - Torquay

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Knowledgeable Staff

Visited the Torquay branch today looking for walking shoes. I described what I was looking for and the sales assistant directed me to exactly what I was looking for. The size and colour was available from stock so very happy to make the purchase

15 juillet 2026
Avis spontané
Logo de GO Outdoors - Torquay

Réponse de GO Outdoors - Torquay

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Fab service

Holly served us, and was super helpful in getting us what we needed at short notice, and making sure we got all the discpunts we are allowed. We are very pleased with what weve got. Thank you.

13 juillet 2026
Avis spontané
Logo de GO Outdoors - Torquay

Réponse de GO Outdoors - Torquay

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Holly C great service polite and…

Holly C great service polite and friendly

14 juillet 2026
Avis spontané
Logo de GO Outdoors - Torquay

Réponse de GO Outdoors - Torquay

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

I use this store pretty regularly

I use this store pretty regularly for my camping needs and have always found the staff top notch; polite, helpful and friendly. I was there today and was checked out by Holly who was cheerful and very helpful. I’ll be back!

13 juillet 2026
Avis spontané
Logo de GO Outdoors - Torquay

Réponse de GO Outdoors - Torquay

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Good variety of stock

Good variety of stock
Lots set up so you can see things easily
Easy parking with lots of spaces
Friendly helpful staff
Good offers and prices
Scout and blue light card discount
Lewis on the was very friendly as was the man that helped us with the sandals for our son
Torquay store

12 juillet 2026
Avis spontané
Logo de GO Outdoors - Torquay

Réponse de GO Outdoors - Torquay

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Thanks especially to Holly for her help

We were served by Holly who was super helpful in helping us find the item we needed. I always experience great service from Go Outdoors Torquay. What a fabulous staff team.

6 juillet 2026
Avis spontané
Logo de GO Outdoors - Torquay

Réponse de GO Outdoors - Torquay

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Leon was super helpful

Leon was super helpful, opened a till for us and helped carry to the car. Will shop here again.

11 juillet 2026
Avis spontané
Logo de GO Outdoors - Torquay

Réponse de GO Outdoors - Torquay

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

The staff were really helpful and I…

The staff were really helpful and I found everything I needed in store.

3 juillet 2026
Logo de GO Outdoors - Torquay

Réponse de GO Outdoors - Torquay

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Want to say a massive thank you to Leon…

Want to say a massive thank you to Leon in the Torquay Store. We bought a replacement tent pole he explained how to replace it and said if we get stuck to pop back in and he would help. We had to pop back as we couldn't work out how to do it. He was so helpful and did it all for us while still helping other customers. Can't give him enough praise

8 juillet 2026
Avis spontané
Logo de GO Outdoors - Torquay

Réponse de GO Outdoors - Torquay

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Go Outdoors Torquay

I visited this store in Torquay to buy walking sandals. I was served by Rick and Leon who were both welcoming, friendly and extremely helpful. I recommended the store to my neighbour and he visited the next day and was also very happy with the goods and the service

2 juin 2026
Avis spontané
Logo de GO Outdoors - Torquay

Réponse de GO Outdoors - Torquay

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Always a clean and welcoming store

Always a clean and welcoming store. I didn’t need any help, but was there to get some lightweight shorts for these ‘heatwaves’. Found a pair, but boy are the ‘technical’ shorts expensive! Holly served me at the checkout and I didn’t have to queue for long. I’m glad I no longer need to trudge over to Exeter to get to ‘Go Outdoors’.

7 juillet 2026
Avis spontané
Logo de GO Outdoors - Torquay

Réponse de GO Outdoors - Torquay

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

The staff was very helpful with my…

The staff was very helpful with my experience there. I would highly recommend this shop for camping.

7 juillet 2026
Avis spontané
Logo de GO Outdoors - Torquay

Réponse de GO Outdoors - Torquay

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Fantastic staff

Staff in this store are always so warm, friendly and knowledgeable, it’s always a pleasure to visit and the store is well organised, stocked and tidy.
Holly helped us on this occasion and helped us find what we wanted and ensured my son got his DofE discount. She was really helpful and kind. Faultless service.

7 juillet 2026
Avis spontané
Logo de GO Outdoors - Torquay

Réponse de GO Outdoors - Torquay

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

I was served by Holly today

I was served by Holly today. Great friendly professional service, she is an asset to your company! 10/10 👍

7 juillet 2026
Avis spontané
Logo de GO Outdoors - Torquay

Réponse de GO Outdoors - Torquay

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

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