Brilliant experience at Go Outdoors Trentham Estate this weekend. Great selection of quality footwear and sizes available. We were served by James who was extremely helpful, friendly and efficient.... Voir plus
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Unit 4 Trentham Retail Village, Stone Road, ST4 8JG Trentham, Staffordshire, GB
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Brilliant experience at Go Outdoors Trentham Estate this weekend. Great selection of quality footwear and sizes available. We were served by James who was extremely helpful, friendly and efficient.... Voir plus
L'entreprise a répondu
Tried on many different boots. James was very helpful and patient giving me advice based on his personal experience which was good
L'entreprise a répondu
The ordering of the items was very easy from the app. The items were click and collect from a local store however I understand that a new delivery system has been introduced using the shop app. This... Voir plus
L'entreprise a répondu
Absolutely fabulous customer service by Paula at Go Outdoors - Trentham Gardens. Paula certainly knows her stuff. We went in to purchase some walking boots for my husband. Paula spent quite some time... Voir plus
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Unit 4 Trentham Retail Village, Stone Road, ST4 8JG, Trentham, Staffordshire, Royaume-Uni
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Tried on many different boots. James was very helpful and patient giving me advice based on his personal experience which was good

Réponse de GO Outdoors - Trentham Gardens (Express)
Brilliant experience at Go Outdoors Trentham Estate this weekend.
Great selection of quality footwear and sizes available. We were served by James who was extremely helpful, friendly and efficient.
Couldn't fault the experience and I'm very happy with my new walking shoes.

Réponse de GO Outdoors - Trentham Gardens (Express)
Went to Go Outdoors at Trentham Gardens, Stoke on Trent today , looking for some new walking boots. Very good selection on offer with clear pricing on show. Chose a pair of boots and asked a member of staff, James for size 8. James dually obliged and came back quickly with the required size. Tried them on and James checked that they were the correct size for me. James was very helpful and asking about where we go walking etc and the places he has been. Nice to have someone who not only sells the product but is also active in the past time. Thanks James.

Réponse de GO Outdoors - Trentham Gardens (Express)
Exceptional customer service 😁 Joel was extremely knowledgeable about outdoor footwear. He took the time to listen to my requirements and gave me suitable options and advice. I have purchased a great pair of walking boots. Thank you 😁

Réponse de GO Outdoors - Trentham Gardens (Express)
My item arrived promptly and was ready to collect from store within a couple of days. Staff at the store were polite and I was very happy with my experience overall.

Réponse de GO Outdoors - Trentham Gardens (Express)
We were served today in store by James. He was extremely helpful and helped us navigate through the purchases we needed for our sons Duke of Edinburgh Award camping trip. Thank you James.

Réponse de GO Outdoors - Trentham Gardens (Express)
Joel was very helpful as I had exact specifications of what I wanted in a boot. He was patient and considerate, which enabled a positive experience

Réponse de GO Outdoors - Trentham Gardens (Express)
The items ordered were as expected what wasn't expected was the amount of time I wasted trying to find if they had been delivered to store.

Réponse de GO Outdoors - Trentham Gardens (Express)
Adrian was extremely helpful, advising on the best fit of walking boots for my wife's feet. He explained the difference's between makes and their specific models and was very knowledgeable and patient. Fantastic service!

Réponse de GO Outdoors - Trentham Gardens (Express)
Great customer service from the lads in the shop, helped me make an educated decision. Will be back.

Réponse de GO Outdoors - Trentham Gardens (Express)
Joel was really friendly and helpful! He helped us reaching items on a high shelf and offered help with my grandad getting round in a wheelchair. Thanks

Réponse de GO Outdoors - Trentham Gardens (Express)
Myself and my daughter were helped by Adrian in the store. He was very knowledgable, friendly, patient and made the whole experience very enjoyable. Probably the most helpful store assistant I’ve ever experienced. We came in with a kit list for a school camping trip and left with everything we needed. No need to shop anywhere else. If I could give 6 stars I would

Réponse de GO Outdoors - Trentham Gardens (Express)
We called into Go Outdoors in Trentham Gardens on Thursday and was served by a very helpful, friendly and knowledgeable member of staff named Harper. A great asset to Go Outdoors!

Réponse de GO Outdoors - Trentham Gardens (Express)
10/10, needed some shoes for a backpacking holiday I’m going on, sorted me out within 15 minutes with some trail running shoes. Thanks Joel 👍👊

Réponse de GO Outdoors - Trentham Gardens (Express)
The 2 guys that were working in the store the day I went, were very friendly and very helpful with helping me pick some great clothing and boots, I think it is nice to have people who have an interest and enjoy outdoor activities as it gives you the confidence in what your buying as they know what they are talking about.

Réponse de GO Outdoors - Trentham Gardens (Express)
If I ever need to go to Go Outdoors I always go to the Trentham store as Paula is always very helpful and she’s is very informative about a lot of the products. She recommended a pair of walking boots which she actually wears daily and they are fantastic, she’s such a lovely happy and very approachable person

Réponse de GO Outdoors - Trentham Gardens (Express)
We found Harper,was very helpful,not pushy,but suggested things to try,as I have tendon trouble,the sandals,although being expensive for me,was the pair,for me to wear with my tendon trouble👍

Réponse de GO Outdoors - Trentham Gardens (Express)

Réponse de GO Outdoors - Trentham Gardens (Express)
Really friendly and useful service. Good price.

Réponse de GO Outdoors - Trentham Gardens (Express)
Went there Saturday and bought 4 travel towels. Joel was great, I couldn’t decide I should buy large or extra large so Joel opened one up to show me, then put it back to the package neatly for me. Great service!

Réponse de GO Outdoors - Trentham Gardens (Express)
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