We went to the store searching for walking boots & a pair of walking trousers for my ten year old son, for his upcoming 3 peaks challenge football team fundraiser. After looking round we were assisted... Voir plus
L'entreprise a répondu
Hostingley Lane, Middlestown, WF4 4PZ Wakefield, GB
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We went to the store searching for walking boots & a pair of walking trousers for my ten year old son, for his upcoming 3 peaks challenge football team fundraiser. After looking round we were assisted... Voir plus
L'entreprise a répondu
Brilliant staff in Horbury and Leeds bike area. Extremely helpful and knowledgable. We went to Leeds to see the larger size bike before ordering. Andy at Horbury bridge did a great job putting my... Voir plus
L'entreprise a répondu
We visited the Wakefield shop to buy items for our daughter's upcoming Duke of Edinburgh trip. We were assisted by a guy (Sorry I don't know his name) and a lady called Emily who were both fantastic.... Voir plus
L'entreprise a répondu
Assisted by Ruth this morning, looking for a tent I found online and showing four in stock, sadly there were none on the shelf but, we found a similar tent that meets my requirements. Ruth and all t... Voir plus
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Écrit par l'entreprise
Écrit par l'entreprise

Hostingley Lane, Middlestown, WF4 4PZ, Wakefield, Royaume-Uni
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Very friendly helpful staff especially Ruth on checkout and the chap in the footwear section.

Réponse de GO Outdoors - Wakefield
Went in clueless, but Emily was super helpful giving me recommendation for camping mats and a stove and helping me get the right gas off the top shelf! Got everything I needed and the equipment worked great for my first camping trip!

Réponse de GO Outdoors - Wakefield

Réponse de GO Outdoors - Wakefield
Customer Service 5*
Not only did the staff collect my purchase from the shop floor, they also put it into my car .
Thank you Emma and Kirsty

Réponse de GO Outdoors - Wakefield
Amazing service from the staff at the Wakefield store, especially Kev, Kayla, and Mya. Resolved an issue with a tent and my DofE leader membership.
Thank you so much

Réponse de GO Outdoors - Wakefield
My wife and I went seeking advice regarding our Berghaus pump for our Air Tent. Little did we know or expect the time, help and attention we got over such a simple item. Reece, (the Shop Manager) certainly went above and beyond, leaving us in no doubt that his actions deserves recognition.
Great Customer Service and would certainly recommend this Branch. That one simple gesture gives me faith in knowing they really do know how to take care of their Customers

Réponse de GO Outdoors - Wakefield
All of the staff were extremely helpful and friendly especially the female supervisor at the checkout and also a lady called Ruth who searched all of the trousers for the size we needed, she even went and looked in the store room. Very pleasant experience. X

Réponse de GO Outdoors - Wakefield
A well laid out store, able to go straight to what I wanted. Very helpful assistant in Mya when renewing my membership. The car park could do with some pothole repairs though.

Réponse de GO Outdoors - Wakefield
Always a good store for our outdoor gear. Helpful staff, served by Mya this time and she was very helpful and patient.

Réponse de GO Outdoors - Wakefield
Had a bike to work voucher and bought an e-bike plus a few bits and bobs but a great thanks and patience from rob who assisted me 🚵♂️ been on the bike any great up to now

Réponse de GO Outdoors - Wakefield
We were served by Ruth. Ruth went above and beyond. As always very helpful and pleasant to deal with. Nothing too much trouble. Thanks Ruth :-)

Réponse de GO Outdoors - Wakefield
Great place to visit for looking for a tent, really helps in decision making to see them erected.
Staff were really helpful on our visit finding what we needed.

Réponse de GO Outdoors - Wakefield
On arrival I was approached by Ruth to see if I needed any help. No thank you. I'm only looking but then I couldn't find what I was looking for. So I asked Ruth for help and she located all the items I was interested in and help me decide what was the best option. I really appreciated her help. Thanks Ruth!

Réponse de GO Outdoors - Wakefield
Staff are always helpful and welcoming. Was served at the till by Ruth who was very friendly and patient with us

Réponse de GO Outdoors - Wakefield
Emily provided exceptional customer service while helping me choose clothes for a recent holiday to the Peak District. Her knowledge was outstanding and every item she recommended was perfect for the trip. Thank you Emily, for your fantastic advice and excellent service!

Réponse de GO Outdoors - Wakefield
Very happy with the help and service from Emily. She took us to what he needed. Excellent service. Thanks

Réponse de GO Outdoors - Wakefield
Got a pair of sandals in August 25 went on holiday June 26 sandals started cutting into foot had a look at sandals on right on something was sticking out and cutting into my foot.
Took back to go outdoors on 25 June 26 spoke to Ken who said couldn't do any thing because they had been worn. I had only worn for under two weeks .After pointing out merrel 1 year guarantee he had a couldn't care less attitude and made a sarcastic remark when walking out.I don't expect anything will be done about this so I will be getting in contact with the manufacturer as well.

Réponse de GO Outdoors - Wakefield
Excellent service from Emily who pointed out an offer that I had missed. Staff were very pleasant despite the fact that they were clearly suffering in the heat as there appeared to be no air conditioning in the store.

Réponse de GO Outdoors - Wakefield
I was served by a staff member called Emily. She gave great advice and spent time in discussing my needs in terms of gear. She was polite and ensured I got what I needed.

Réponse de GO Outdoors - Wakefield
Great
Found everything we needed a c Kaya at the till was amazing and helpful

Réponse de GO Outdoors - Wakefield
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