GO Outdoors - Wolverhampton Avis 

2 765
•
TrustScore 5 sur 5

4,8

Eagle Street, Bilston Road, WV2 2AQ Wolverhampton, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Abi was very knowledgable she initially identified my requirements and then showed me the range of waterproof coats that matched my requests. Both Abi and Jess on the check out were helpful in sugges... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Found some walking trousers on the sale rack . Changing room opened up for me by helpful staff and at check out Sabrina dealt with my purchase in a cheerful and efficient manager and advised of a furt... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

A mixed experience- went in store to look at some decent walking boots but the only time I saw staff was as I walked out. So no advice given. However, having purchased online (with a discount code),... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Hi, I would definitely recommend the Wolverhampton store. Dealt with a chap called JJ who had a wealth of knowledge. Great customer services, showed me an amazing lace up technique for my hiking boot... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de matériel de camping
  2. aussi dans
  3. Centre de randonnée équestre
  4. Clud d'escalade
  5. Magasin d'articles de course à pied
  6. Magasin de vélos
  7. Magasin de vêtements de sport (activewear)

À propos de GO Outdoors - Wolverhampton

Écrit par l'entreprise

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Écrit par l'entreprise

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Coordonnées de contact

  • Eagle Street, Bilston Road, WV2 2AQ, Wolverhampton, Royaume-Uni

  • 01902 907455

4,8

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(2 765)

36 823 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

We were helped by Ryan in the…

We were helped by Ryan in the Wolverhampton branch today he helped us find everything we needed to make our camping holiday run as smoothly as possible, he even help us take our purchases to our car, thank you

25 mai 2026
Avis spontané
Logo de GO Outdoors - Wolverhampton

Réponse de GO Outdoors - Wolverhampton

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Very good experience

Very good experience! The cashier (Sabrina) helped us save a lot of money, was very helpful 😁

25 mai 2026
Avis spontané
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Réponse de GO Outdoors - Wolverhampton

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great service from John at the tills…

Great service from John at the tills today. Very friendly.

20 mai 2026
Avis spontané
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Réponse de GO Outdoors - Wolverhampton

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Prompt and efficient service

18 mai 2026
Avis spontané
Logo de GO Outdoors - Wolverhampton

Réponse de GO Outdoors - Wolverhampton

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

They had exactly what I was looking…

They had exactly what I was looking for. Abby, who served me, was friendly and efficient

17 mai 2026
Avis spontané
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Réponse de GO Outdoors - Wolverhampton

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Excellent service provider

Excellent service provider

2 mai 2026
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Réponse de GO Outdoors - Wolverhampton

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

We went to view a completely different…

We went to view a completely different tent to the one we bought because of the door. Glad they had both pitched. Checked stock the week after and signed up for the text message discount. Staff working 24/4/26 & 01/05/26 were more than helpfully. Great service.

1 mai 2026
Avis spontané
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Réponse de GO Outdoors - Wolverhampton

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Staff are helpful but not intrusive…

Staff are helpful but not intrusive when you're looking around. Great knowledge and perfect customer service. Ade on the till was amazing.

15 mai 2026
Avis spontané
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Réponse de GO Outdoors - Wolverhampton

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Brilliant tent.

Fast delivery. Great looking tent. Bargain price. Not used it yet but really looking forward to trying it on our next camping trip

6 mai 2026
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Réponse de GO Outdoors - Wolverhampton

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

We had a great experience today.

We had a great experience today. We found everything we needed and a member of staff Ewan helped us tremendously by carrying a large package to the checkout for us. Abi Y helped us through the till and renewed our card for us. She gave us some very helpful advice. Once we had paid Ewan appeared and offered to carry our package to the car. We really are very grateful for this level of service. Thank you, Go Outdoors, and particularly Ewan and Abi.

13 mai 2026
Avis spontané
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Réponse de GO Outdoors - Wolverhampton

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Went to go out doors yesterday ryan was…

Went to go out doors yesterday ryan was very helpful always goes above and beyond pleasant fella cheers m8 much appretiated .

11 mai 2026
Avis spontané
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Réponse de GO Outdoors - Wolverhampton

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great Customer Service

Brandon was absolutely brilliant went above and beyond for me, managed to sort my order and hold the item until I could get customer services to cancel and reorder! I can’t wait for my new Oakley’s to arrive!! Thank you so much Brandon and John

11 mai 2026
Avis spontané
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Réponse de GO Outdoors - Wolverhampton

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Go outdoors Wolverhampton Amazing choice

The store was amazingly tidy with all items clearly priced. Staff were helpful to guide me regarding gortex clothing ready for my next adventure. Sabrina on checkout was very polite and efficient when renewing my membership card etc.

11 mai 2026
Avis spontané
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Réponse de GO Outdoors - Wolverhampton

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Went to look for climbing shoes and…

Went to look for climbing shoes and sunglasses. Young woman informed me the store doesn’t any longer sell climbing equipment but told me what stores do which was helpful. I then spoke to Ryan who came off a till to help me look at Oakley’s sunglasses, Ryan was patient and asked a manager if I could try them outside in the sun. He also let me try his glasses which were polarised so I could compare the difference. I’d found the same pair on line so Ryan price matched +10%. Overall had a good experience in store found the staff cheerful and helpful. 👌🏻 great store, Leisure lakes bikes are a good addition

9 mai 2026
Avis spontané
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Réponse de GO Outdoors - Wolverhampton

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Needed specialist advice re some hiking…

Needed specialist advice re some hiking boots and sizing. Excellent service by both Sabrina and Denton. Even helped me with a price match. Very happy.

4 mai 2026
Avis spontané
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Réponse de GO Outdoors - Wolverhampton

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Wolves a winner!

Great service at the Wolverhampton store. Katie was extremely knowledgeable and helpful. We love visiting this store for everything we need.

5 mai 2026
Avis spontané
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Réponse de GO Outdoors - Wolverhampton

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Shout Out to Abbi Y at Wolverhampton Go…

Shout Out to Abi Y at Wolverhampton Go outdoors excellent customer service sorting out my purchase would definitely recommend this store.

3 mai 2026
Avis spontané
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Réponse de GO Outdoors - Wolverhampton

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Good service

Good service, friendly staff

15 avril 2026
Logo de GO Outdoors - Wolverhampton

Réponse de GO Outdoors - Wolverhampton

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles
Logo de GO Outdoors - Wolverhampton

Réponse de GO Outdoors - Wolverhampton

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

You really made my day!

After discovering yesterday that my membership card was apparently not linked to my online account, (even though I have used it online before 🤷‍♀️) I made various frustrating and fruitless attempts to contact Customer Care at GoOutdoors to get this rectified. I wanted to make a purchase and take advantage of the online discount being offered on walking boots, so I decided to phone and see if my local branch could help at all instead.
The staff at Wolverhampton were amazing. Ann-Marie answered the phone and was friendly and helpful from the get-go. She understood my issue straight away and although she said they weren't able to link my card in store, she checked their stock, put the boots aside for me to collect later in the day, and also spoke with the manager, who authorised the discount that I was unable to access online!
I would like to say a very big thank you to both Ann-Marie and Vicky for their kindness and care - you really made my day 😊

28 avril 2026
Avis spontané
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Réponse de GO Outdoors - Wolverhampton

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

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