Advertised as free shipping over $150 - I spent over $200 and was then told I would need to pay an additional $80 for shipping to my address. I purchased on behalf of a non-profit small netball... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Advertised as free shipping over $150 - I spent over $200 and was then told I would need to pay an additional $80 for shipping to my address. I purchased on behalf of a non-profit small netball... Voir plus
L'entreprise a répondu
Customer service was great - fast responses and shipping. I purchased a big order of insulated tumbers to personalise, and they were a fantastic size for the price! I did have some trouble with a... Voir plus
L'entreprise a répondu
The magnetic knife holder is just what I needed. Sits nicely on the counter and the safety shield is an added bonus. Good solid item, highly recommend.
L'entreprise a répondu
Great product and 20% of the cost of buying it from the US! Arrived in a few days, and kept up to date via email. Fantastic eervice
50 Concorde Drive, 3042, Keilor Park, Australie
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 80 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent products at fair prices. Green is good! Jon Cook, Wundowie WA

Réponse de Green Shop Online

Réponse de Green Shop Online
Customer service was great - fast responses and shipping.
I purchased a big order of insulated tumbers to personalise, and they were a fantastic size for the price! I did have some trouble with a couple coming up with rust spots overnight, where I engraved them but not too bad. I'll be ordering more in future 😀Thanks!

Réponse de Green Shop Online
I purchased tumblers for an event and needed them quickly. The customer service team were incredibly helpful and arranged for my order to be dispatched as soon as possible.
A few days later, Australia Post showed no tracking updates after collection. Although this was completely outside the supplier’s control, the team proactively called me and provided several solutions to ensure I would receive the order in time for my event.
In the end, the tumblers arrived earlier than expected. The issue was simply a delay in the tracking updates, not the delivery itself.
The tumblers were even better than I imagined: excellent quality, packed with care, and incredibly affordable. For a relatively low-value order, the customer service team treated it with genuine importance and made me feel valued as a customer.
I really appreciate the communication, care, and willingness to go above and beyond. I look forward to shopping with them again and would highly recommend them to others.

Réponse de Green Shop Online
Easy to purchase and good quality products

Réponse de Green Shop Online

Réponse de Green Shop Online

Réponse de Green Shop Online
We rang the Green Shop for a small urgent order and they turned our order around within 24 hours. Excellent customer service and reliable

Réponse de Green Shop Online
My product was damaged and I was unable to refund it due to the fact that is was on sale 😢

Réponse de Green Shop Online
I ordered Doterra oils multiple times from this shop and the experience was always great. The products are fantastic, the website is modern with clear and informative interface and the delivery was fast and always on time. My go to place when I need to buy some essential oils and highly recommend.

Réponse de Green Shop Online
I will never buy from this company again it's all rubbish. I definitely DON'T recommend this company!!

Réponse de Green Shop Online
Purchase doterra items multiple times and everytime I have had good experience. Shipping was fast and good customer service.

Réponse de Green Shop Online
Fantastic safe plastic containers, great range of sizes & lids fit perfectly 🤗.

Réponse de Green Shop Online
I bought an Ice Cube (160 cubes) tray and went into the business for pickup. Owners appeared courteous and helpful and had my order prepared before I arrived.

Réponse de Green Shop Online
I just bought a portable bath, wow I am so happy. It is exactly as described, except its bigger than it looked in the picture(no complaints). Ordered on Sunday delivered on Wednesday to my door.(great driver, an asset to Direct Freight)

Réponse de Green Shop Online
In early March I placed an order for 2 bottles of a product that cost $108.00 per 300ml and included free shipping. The order arrived within a week which was more than acceptable.
Unfortunately on opening the order I discovered that the Best Before date on the bottles was 06/2025. As each bottle was dosed to last one month this would have meant that I have had to start using the product immediately before the best before date.
I wrote asking what the return policy was and didn’t receive a reply.
This was a very expensive purchase and given that I had previously purchased from another source where the product best before date was >12 months longer I feel that this was old stock being sent out to customers and no warning was being given.
Based on the above and no response from their customer service I could not recommend this business.

Réponse de Green Shop Online
Made a few inquiries about my purchase and no one has responded.
Poor service.
Wouldn't recommend anyone to purchase anything from this business.

Réponse de Green Shop Online
Never got a confirmation email for my order. Still waiting for it to arrive which I doubt it will. Will never buy from here again!

Réponse de Green Shop Online
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.