Guitar Galleries Avis 

345
TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Friendly helpful staff; at no additional charge they ook the guitar back in for a set up after I pointed out the intonation was out and I would have liked the action lower. Great service and well pri... Voir plus

Noté 5 sur 5 étoiles

Visited the shop, thorough, friendly and informative look and try before you buy. No sales pressure, just a genuine knowledge and love of their stock. Very prompt online delivery (and unbelievable fre... Voir plus

Noté 5 sur 5 étoiles

The heroes at Guitar Gallery sorted out a shipping problem for me that turned out to be something unrelated to my order (long story). Their going the extra mile has converted me from a maybe-repeat cu... Voir plus

Noté 5 sur 5 étoiles

Can't praise them enough. Bought a beautiful looking and sounding Taylor 814ce dlx which was exactly as described, but thought the playability could be better for the price (but I'm not a pro). 14 day... Voir plus

À propos de l'entreprise

  1. Magasin d'instruments de musique

Écrit par l'entreprise

Guitar Galleries is based in Beverley in the north of England. As well as our physical store on the Flemingate Shopping Centre, we run an online store that delivers worldwide a huge range of quality guitars, acoustic guitars and bass guitars. We are delighted to offer products from Gibson, Fender, Taylor, Epiphone, Guild, PRS, Rickenbacker, Godin and many more. As an independent family run business and as a small team, we strive to offer a quality, efficient and personable service online and in our shop.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

345 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(345)

21 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Worst aftersales service I have had…

Worst aftersales service I have had after many manyyears of buying guitar items online. 8 days after placing order and still waiting for delivery. Phoned to enquire told wait another few days. They can not follow up tracking so eventually managed to get my local post to check what was happening and that it is on a 7-10 day delivery option despite being charged £5.99 . Not helpful. Still advertising the item I ordered incorrectly on their website.....poor

3 octobre 2024
Avis spontané
Logo de Guitar Galleries

Réponse de Guitar Galleries

Hi Ralph, I am sorry to hear you were not happy with the delivery timescale of your order. Unfortunately for us as a shop and not a courier company we have no control over parcels once they have been collected or dropped of with Royal Mail on the time frame in which they deliver the package. As we tried to tell you on the phone your parcel was shipped with Royal Mail First Class delivery, and Royal Mail won't search for a suspected missing parcel until a certain timescale after expected delivery has been reached. I can see from tracking your package that it was delivered roughly one hour after you posted your review so I hope you are pleased to have received your items. I have attached a link to the Royal Mail Trustpilot for your convenience: (https://uk.trustpilot.com/review/www.royalmail.com) so you can let them know about the delay in their delivery timeframe and the upset it has caused. Rest assured I will also be letting them know that when a first class service is paid for, a first class delivery timescale is expected. Should you have any further questions please don't hesitate to get in touch. Many thanks, Rob, Guitar Galleries.

Noté 5 sur 5 étoiles

Visited the shop and online purchase

Visited the shop, thorough, friendly and informative look and try before you buy. No sales pressure, just a genuine knowledge and love of their stock. Very prompt online delivery (and unbelievable free p&p). Thank you so much. Wouldn’t have gone for a vintage sale normally but really enjoying first electro-acoustic guitar 👍

24 juin 2024
Noté 5 sur 5 étoiles

Really nice and personable

They were really personable and understanding, and called me to let me know that the strap I’d ordered was out of stock and compensated me for a more expensive one and we’re just overall really nice :)

12 juin 2024
Noté 5 sur 5 étoiles

Very good experience

Very good experience, considering I was buying a fairly cheap guitar. The guitar was ready and tuned and one of the staff played it so I could hear it. We returned a week later having bought it on line, to pick it up.

24 février 2024

L’expérience Trustpilot

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