Husband ordered product with (at least one) back-up phone call to clarify that it was correct item for our purpose. It is not correct item, however, as the tradesman has torn the outer cardboard cover... Voir plus
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Lisez les avis des autres
We needed a double headed pump to boost the internal water pressure from our loft header tank and sourced many web-sites in an endeavour to find a suitable unit. More especially the pump we obt... Voir plus
We pick a supplier based on convenience, price and quality of service. The Plumbing Shop ticks all boxes. I placed my order at 2.00 pm on Friday. The site says 2/3 working days for delivery and my... Voir plus
Having searched the web for Saniflo products, I came across this website. They offer a great range of products at extremely competitive prices (lots of other retailers couldn't get close to the prices... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
The Plumbing Shop offer a wide range of bathroom,plumbing,heating and kitchen goods from top brands including Aqualisa,Saniflo and Mira.We pride ourselves on fantastic customer service, fast delivery times and great value for money.
Coordonnées de contact
Drivers Wharf, Northam Road, SO14 0PF, Southampton
- 02380 382835
- info@h-i-e.co.uk
- www.h-i-e.co.uk
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Great website - pity about the slow delivery
Order processing was good on the website especially being to positively identify the spare part I was looking for.
Pity that the 'no option' courier delivery service was so slow!
Ordered Thursday but didn't arrive ubtil Tuesday.
Phone call to enquire about delivery went to voicemail - never got a response
Good gear but wacky delivery
Bought a kitchen sink and a tap. Good price and nice kit. It was possibly excessively packaged. Only real complaint was that there was no notification of dispatch received and the courier left the package on the doorstep without even knocking on the door. I was working in the hallway for 30 mins, popped out the front door and there it was!
quick delivery item as described:-)
Quick delivery item as described only thing I didn't get was the confirmation e-mail to let me know when my item was coming but that aside fab.
First Class Service
Although my order was small it was dealt with as efficiently as any other, of much greater value to the company. My thanks to h.i.e.plumbing supplies.
Prompt service and great value product - very impressed
HIE were able to supply me with a rather obscure part for a shower, very quickly and at a better price than most other companies on the net. Great service and although I hope I won't need your services soon (i.e.: no broken showers!), I wouldn't hesitate to use the company should the need arise again.
Super express service
I would highly rate this company on excellent price and super quick delivery at basic p&p cost - next day delivery - superb. Package well packed and so no damages meant the dripping shower could be fixed a day after ordering the part. Thanks
SIMPLY THE BEST
TOP QUALITY, CHEAP PRICES, FAST DELIVERY,
WHAT MORE DO YOU NEED!!!
Mira shower kit
The Product price was really great & delivery was outstanding.
Would recommend to anyone looking for bathroom items.
Regards
Kevin
Grohe Shower
Fair pricing and fast delivery, will definately use again.
Website straightforward, competitive price and swift delivery.
Website straightforward, competitive price and swift delivery. Recommended to me by Plumber and now I will use in future.
Satisfied in 100%
I bought a sink from h-i-e. Im very happy with the product and customer service.
Thanks
Quality product and safe, secure delivery
No bad, product ordered was great, and was nicely packaged, safe and secure, and on a solid pallet. Cannot fault source or result, however, it was delivered later than expected and we were not informed of any reasons for delay.
Nevermind though, it was not required in a rush so we are quite happy with the receipt - would use again !
'Harley to the rescue'
I ordered a pump to be delivered at my workplace, when I did not receive it I called customer services and was told that it has been delivered and signed for!!
I confirmed with my work colleagues if anyone had talken a parcel in for me and the answer was NO!! A very helpful young lady called Harley assisted me by contacting FedEx and the driver confirmed the parcel had been delivered to the house next door, the FedEx man returned to the house and retrieved my pump from the fraudster!!!
So between Harley and Mr FedEx all ended well, I feel compeled to recommend this company based on its excellent service for which I am extremely grateful so well done!! A special thanks to Harley for going the extra mile, you will go far!!!!!
Customers need to know goods are not in stock
The Company's website did not indicate that the goods ordered were not in stock. So the promise of 1-2 days delivery became a week. I was not amused.
Good price, fast delivery
I called to confirm availability: "we always carry that part in stock". Arrived by FedEx the next day. Great
Competitive prices and fast delivery.
Clear and straight forward website. Excellent prices and delivery as predicted. Highly recommended.
Oh my god!! Hats of for my pump!!
I bought a Salamander pump from these guys, They had a great on line site well laid out & easy to use. I found their prices extremely keen for a top notch pump.
I was kept in the loop with the delivery & the service they use is very helpful, professional ....Absolutely first class. I used to use Screwfix Direct for my plumbing needs..Well their catalogue went in the bin.
I would highly recommend this company.
Very disappointed with the delivery service
I ordered my water pump on a Friday, delivery due by the following Tuesday. Product did not arrive. I then had to make several calls for delivery by the following Friday. Even then it was delivered late. Very disappointed with the service and mis-selling of the lead time.

Réponse de The Plumbing Shop
Pumped up!
Everything went according to plan. The price was very competitive, the service was very prompt. What more can I say?
Brilliant service
I ordered online after recomendation from a trade professional, Item arrived the very next day perfect service and very competitive prices
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