We had a fairly complex carpentry job that involved splittig a large teakwood bookcase into two parts. Handy Squad's carpenter, Jacek Kedziora, provided an excellent solution whereby the bookcase can... Voir plus
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Had several spots throughout the house that needed plaster repairs and painting. They sent Joseph who was diligent and professional. All the spots look great. Unless you knew exactly where to look... Voir plus
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Superb service from The Handy Squad. They responded very quickly to our request (much faster than anyone else we asked for a quote) and were able to book our appointment at short notice. Huu cam... Voir plus
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Just used The Handy Squad for the fifth time this morning - this time to decorate our Baby Nursery. Bill was fantastic and worked through half a dozen tasks (hanging frames, curtain pole, floating s... Voir plus
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À propos de l'entreprise
Informations provenant de diverses sources externes
The Handy Squad is the premier Handyman Service in London. We have been helping Londoners with their home and office repairs since 2005. Our regular hours are 8am to 6pm on weekdays, but we can also come out to you earlier in the morning, later in the evening and at the weekends. Our handymen are multi-skilled, punctual, polite, carry I.D. and will always leave your property tidy. Our services include plumbing, electrics, painting & decorating, carpentry, bespoke joinery, jetwashing, flat pack assembly and much more. If you are looking for the best handyman service London has to offer then look no further than The Handy Squad.
Coordonnées de contact
The Handy Squad, SW6 3DJ, London, Royaume-Uni
- 08000 121212
- bookings@handysquad.com
- www.handysquad.com
4,5
Excellent
315 avis
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Amazing Service!
Amazing Service!
On the phone, Selina was so helpful. We had Richard come in to do some work for us - went above and beyond. Very grateful and would definitely call on them AGAIN AND AGAIN!
20 janvier 2020
Avis spontané
Réponse de The Handy Squad
Thank you very much for posting this kind review - it is great that Richard rose to the challenge, and it is particularly appreciated to see that you were pleased with the service you received from Selina in the office - the tradesmen usually get all the glory! We look forward to helping you again.
Best wishes,
The Handy Squad
I use the Handy Squad a lot
I use the Handy Squad a lot. They are always on time, helpful and complete the job well. I would highly recommend them.
16 janvier 2020
Avis spontané
Réponse de The Handy Squad
Dear Sarah,
Thank you very much for endorsing us with this kind review. We are delighted, not just that you were pleased with our service at our list visit, but also all the visits before that. The best compliment a customer can pay us is to book our services again and we look forward to continuing to be of help to you.
Best wishes,
The Handy Squad
5 stars!
Robert was polite, friendly, efficient and did a great job with our home! His attention to detail was excellent and he was not happy until things looked as perfect as possible. Thank you! I can definitely recommend
14 janvier 2020
Avis spontané
Réponse de The Handy Squad
Dear Jo,
Thank you very much for this generous review and we are very pleased to know that you were happy with Robert's work. We always try to complete tasks to the highest possible standard and it is very much appreciated when customers tell us we have achieved that. We hope we can be of use to you again soon.
Best wishes,
The Handy Squad
Robert came to put up some big pictures…
Robert came to put up some big pictures for me today and a mirror as well as some smaller frames. Just looking at him I could tell he was a creative guy so I just left him to it. The results were beyond perfect. So happy. Thank u robert!
24 décembre 2019
Avis spontané
Réponse de The Handy Squad
Dear Henrietta,
Thank you very much for writing so kindly about Robert. He certainly knows his way around household tasks and creativity in finding solutions is something we always look for in our tradesmen - as long as it is what the customer wants! We are delighted that you were so pleased with the results and hope we can help you again in the future.
Best wishes,
The Handy Squad
Réponse de The Handy Squad
Dear James,
Thank you very much for your kind post. We are delighted that you were pleased with the service. You say it all in three words. We should have thought of that for our website! We hope to be of use to you again.
Best wishes,
The Handy Squad
Thank you
It was a pleasure to meet Richard. He brought a lot of intelligence to everything from dealing with different types of walls to hanging large heavy paintings. Thank you
18 décembre 2019
Avis spontané
Réponse de The Handy Squad
Thank you very much for you kind post about Richard. We are very pleased that you were satisfied with our service. You put your finger on it when you talk of intelligence - problem-solving skills are a key attribute that our tradesmen have to show and Richard certainly has those. We hope we can help you again in the future.
Best wishes,
The Handy Squad
Russell the handyman
We arranged through The Handy Squad a handy man to repair a water damaged cupboard. Russell arrived and was extremely professional,courteous and did an excellent job. Many thanks
17 décembre 2019
Avis spontané
Réponse de The Handy Squad
Thank you very much for posting so kindly about Russell's work. You have outlined exactly why we take so much trouble selecting which tradesmen get to wear our uniform - Russell absolutely fits the bill and we are delighted that you are pleased with our service.
Best wishes,
The Handy Squad
So happy with the work carried by The Handy Squad!
Couldn't recommend The Handy Squad enough! Robert was our Handyman and the quality of his work was excellent! He put up a HUGE TV on the wall for us, and when we asked him to do 3 other jobs he did them quickly and without fuss. He was a really friendly guy. And the efficiency of HS HQ was also impressive! Will definitely use again!
14 décembre 2019
Avis spontané
Réponse de The Handy Squad
Dear Aubrey,
We are sorry to have taken so long to reply to your generous post. The Christmas period can get a little frantic around here! We are so pleased that Robert did a good job for you - he does always wear a smile and seems very good at finding ways around problems. It is kind of you to mention the office crew as well - it really is a team effort and we firmly believe that our customers like dealing with people instead of computers. We look forward to helping you again.
Best wishes,
The Handy Squad
Highly recommend
I have used Handysquad for many years and have always found their work excellent, punctual and very helpful. Robert sorted out a number of jobs in my house coming up with solutions and saving me money on parts.
13 décembre 2019
Avis spontané
Réponse de The Handy Squad
Dear Fiona,
Firstly, our apologies for taking so long to respond to your kind review and happy new year. We are delighted that you were happy with Robert's work and even more so that you have been consistently pleased with our service over the long term. Building a long track record of trust and consistency with our customers is our primary aim and we will do all we can to keeping improving our service.
Many thanks and best wishes,
The Handy Squad
Good, reliable service
I've now used the handy squad on multiple occasions.
My recent dealing with them has been very good. They helped me arrange the work even through I was travelling overseas.
all the things I needed fixed were fixed which is great.
They do have a new policy where they want to lock the money up front for the visit. I admit if I hadn't used them before this would put me off, but on this occasion I was happy to do it because I have use them before and their work has been good.
On one of the jobs Russell the handy man actually went above and beyond and build a "hing" where the original was broken and we couldn't get a replacement so very grateful for his ingenuity.
13 décembre 2019
Avis spontané
Réponse de The Handy Squad
Dear Shahram,
Thank you very much for your kind and detailed post. It is also helpful to us to read of your issue regarding the up-front arrangements. Our policy has not changed, but looking into this visit it appears that you actually ended up paying in advance due to communication issues as you were away. We do often take a deferred payment ahead of a visit. This is a pre-agreed amount that is held on your payment card to provide us with security of payment and avoids you having to arrange payment at the end of the visit, particularly if you are not physically going to be there. We only actually take that payment once the work is satisfactorily completed. Hopefully, we can demonstrate this as and when you next want to book in with us.
Best wishes,
The Handy Squad
Paul Hodgson
Excellent service from the Handy Squad. Very efficient and pleasant - would 100% use again.
10 décembre 2019
Avis spontané
Réponse de The Handy Squad
Dear Paul,
Thank you very much for giving us 5 stars. We are very pleased that you found our service easy to use and that you were happy with the results of our work. We look forward to helping you again in the future.
Best wishes,
The Handy Squad
Excellent service
I was very impressed with the smooth processes and arranging my booking. The handyman who visited was very capable, friendly...and, importantly, for the job done. Very much recommended.
10 décembre 2019
Avis spontané
Réponse de The Handy Squad
Dear Graham,
Thank you very much for your kind post about us. It is great to receive this sort of feedback, particularly about the booking process. We still believe that having actual people dealing with your booking rather than just relying on a clever computer is the best way to provide customers with an overall great experience. We hope we can be of use to you again sometime.
Best wishes,
The Handy Squad
Great Handy service - poor customer service
They offer a great service. I am an interior designer who use the Handy squad on many occasions when i need smaller jobs installed - pictures, shelves, curtains etc. They are always on time, friendly and do a good job. However on a recent project - after just over a month - a shelf has come loose and fallen down. When this was fitted by the handy man with glue he stated it would hold, although for the remaining shelves I ran out and purchased different screws to be safe.(I am not the expert - it is why i hired them) Alas, the glued shelf has fallen. I called their office to discuss a remedial visit to refit the shelf and was told it would be a minimum full handy man fee. They offer no snagging time period or even a reduced fee for remedial visit. Was told the handy man 'left no notes' that he would need to revisit?! This seems odd, it is not something he would know about happening. I would be more than happy to wait for a handy man in the area or close by to reduce travel costs.
A pity as I will no longer be using their services due to the poor customer service i received.
28 novembre 2019
Avis spontané
Réponse de The Handy Squad
Dear Jess,
Firstly, we would like to apologise for taking so long to answer your review. We are also very sorry that your experience of our service has been poor, particularly as you have used us many times in the past. We have been struggling to work out exactly which job you are referring to just from the information in your review, particularly as it does not give your full name. If you are able to contact us by phone or email, we will certainly look into this and find a remedy for the situation.
Best wishes,
The Handy Squad
Just used The Handy Squad for the fifth…
Just used The Handy Squad for the fifth time this morning - this time to decorate our Baby Nursery. Bill was fantastic and worked through half a dozen tasks (hanging frames, curtain pole, floating shelves etc) efficiently with great attention to detail & skill. Really pleasant guy as well.
Excellent service and highly recommended - easy to book, arrived on time and quality of work top notch.
21 novembre 2019
Avis spontané
Réponse de The Handy Squad
Dear Steve,
Thank you very much for posting and it's great to hear that Bill did such a good job for you. From what you write, it sounds like you have your hands full at the moment, so we are delighted to be able to lighten the load a little. We remain at your service...
Best wishes,
The Handy Squad
A handy man in the cupboard . . . .
We have contacted the handy squad twice now and think it is an excellent service. Instead of floundering around when something breaks or collapses, speedy help is available at a 'phone call. Richard arrives when he says he will, sorts out the problem rapidly and disappears off to his next call. There used to be an advert, years ago, about having a bank manager in a cupboard in case of need. This is surely the equivalent for us hopeless DIY-ers..
7 novembre 2019
Avis spontané
Réponse de The Handy Squad
Dear Stephanie,
This is the first time we have been taken back to the '70s! It is very kind of you to make this comparison, and we should point out that, back then, the idea of having a banker in your cupboard was actually regarded as a good thing! Richard and the rest of us remain at the end of the phone and ready to help next time you need us.
Best wishes,
The Handy Squad
Would recommend
Would recommend
Radek & Nicholas arrived on time; they were polite & friendly and got on with the jobs. No teeth sucking, just efficient worksmanship. Would recommend.
6 novembre 2019
Avis spontané
Réponse de The Handy Squad
Dear Hannah,
Thank you very much for writing this kind post about our service. Radek and Nicholas are a great duo and we are delighted you were happy with their work. We are equally pleased to hear about the lack of teeth sucking (or sharp intakes of breath accompanied by a pained expression and a shake of the head). There is enough of that out there already and we prefer to just get on with the job. Hopefully we can be of help to you again sometime.
Bets wishes,
The Handy Squad
I was told to purchase the incorrect…
I was told to purchase the incorrect value for the radiator, so when they came back to fit it they couldn't. They charged me £189 to do nothing. I was quoted £400 to take off and replace the radiator, they would not honor their original quote and tried to charge me more to come back and fit it, despite being told by their plumber to order the wrong values.
Further they measured the pipes, they said the pipes were in the correct position, I had my new floor laid. The pipes were not moved, however they said they couldn't fit the radiator. They basically hadn't measured it properly.
They also came to the house to quote for another job, but forgot to do it and then made up some random quote which I knew was incorrect (too cheap/not enough time).
I am a very honest person, if I know something is my fault then I'm happy to pay for it. But this wasn't my fault and I paid.
I wish I had used Pimilco Plumbers, the pricing is basically the same and they are honest and do a quality job.
Customer service was also unresponsive, and they don't seem to know how to pick up a phone.
31 octobre 2019
Avis spontané
I would highly recommend The Handy…
I would highly recommend The Handy Squad. I specifically had Nicholas who was very informative, useful and well presented. He was extremely helpful with my plumbing and toilet seat replacement.
30 octobre 2019
Avis spontané
It was an absolute pleasure
It was an absolute pleasure. Lovely people doing a great job.
25 octobre 2019
Avis spontané
Réponse de The Handy Squad
Dear Geoffrey,
Thank you very much for leaving this post about our service. You might just have provided us with a new mission statement, although it sounds better coming from you. We are delighted you enjoyed the experience and hope we can be of help to you again sometime.
Best wishes,
The Handy Squad
We recently moved into a new office in…
We recently moved into a new office in central London and needed some odd jobs to be done. We are extremely happy with the service provided by The HandySquad.
Nicholas was amazing, he provided excellent service and went above and beyond to make sure our needs were met. He was friendly, helpful and professional.
We will definitely be using HandySquad again!
4 octobre 2019
Avis spontané
Réponse de The Handy Squad
Thank you so much for this very kind post about Nicholas's visit to you. We would have expected nothing less of him - he is a lovely guy. We really appreciate this sort of feedback and, if you don't mind us pointing this out, it is very helpful to have this from a business customer as many people assume we only do domestic work. We look forward to being of help to you again sometime.
Best wishes,
The Handy Squad
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