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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Contacted Hanicks regarding locating a replacement gas valve for a very old Ideal Elan Rs40 boiler. Spoke to a lovely lady who took details and stated she would call me back after checking availabilit... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I would highly recommend Hanicks to anyone.The product arrived exactly as advertised and was so well wrapped it couldn't be damaged during shipping. The product I received ( Glow worm analogue tim... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

TERRIBLE CUSTOMER SERVICE Ordered a part through b&q website turns out this is the company supplying the part they used royal mail to deliver. Royal Mail has delivered to the wrong address and I... Voir plus

Noté 5 sur 5 étoiles

Same dimensions as the Grundfos pump I removed. Sufficient cable with crimped ends. Two new washers. Instruction booklet in English and Polish. Some of the phrases need improvement to be corre... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de matériel de plomberie
  2. aussi dans
  3. Chauffagiste
  4. Compagnie gazière
  5. Fournisseur d'équipements de chauffage
  6. Ingénieur gaz
  7. Plombier

Écrit par l'entreprise

We are an Independent boiler & gas spares stockist based here in the UK. We have access to over 100,000 individual products, and all backed up with a fully equipped technical team to ensure you order the correct part first time. #AllPartsForAllBoilers


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

471 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 40 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(471)

20 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Don’t buy from this company… con artist…

Don’t buy from this company… con artist lies and cheat….? By the look of it, what they did to me.. are doing to others too.. ordered a fan for my boiler that was making a noise. Sent back, then they told Amazon I sent wrong part back so they don’t have to refund… rubbish lies
… stay away from them

19 août 2023
Avis spontané
Logo de Hanicks Ltd

Réponse de Hanicks Ltd

Hi,
Please ensure you order the correct part before ordering.
We have a fully equipped technical team on hand to check any compatibility queries. In the event you find you have ordered incorrectly please ensure the item is returned in original brand new sealed condition.

Noté 1 sur 5 étoiles

Don’t try and turn it around by saying…

Don’t try and turn it around by saying I ordered the wrong parts.

Your advert quite clearly state NEW UNUSED

You’re just con merchants!

Liars and Cheats.
Purchased a fan online described as new. Unpacked item to find it has been used.
Contacted seller to be told if you want the new, new unused one it’s £50 more.
They obviously have their own definition of new.

You’ve got some front leaving that reply knowing full well I ordered the correct item.
You’re just a bunch of con merchants trying it on
Date of experience: 29 September 2023
Edit
Reply from Hanicks Ltd
2 days ago
Sorry to hear you accidently ordered the incorrect part, we insist you contact our tech team prior to ordering to save on disappointment.

2 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Precise replacement

Received the precise replacement for the part we ordered and received it earlier than expected. Thank you for your prompt service. Would recommend.

1 décembre 2023
Avis spontané
Logo de Hanicks Ltd

Réponse de Hanicks Ltd

Excellent.

Noté 5 sur 5 étoiles

Happy customer

A fast and helpful service. Good to see there are still some reliable companies out there.

29 novembre 2023
Avis spontané
Logo de Hanicks Ltd

Réponse de Hanicks Ltd

Perfect, just in time for Xmas.

Noté 5 sur 5 étoiles

Speedy parts

Ordered a spare part for the boiler, ordered at around 1:30pm arrived the next morning, brilliant. Heatings back on!

29 novembre 2023
Avis spontané
Logo de Hanicks Ltd

Réponse de Hanicks Ltd

That's great to hear, thanks.

Noté 5 sur 5 étoiles

Replacement for Honeywell cm 921

If you need a replacement for a failed cm 921 Honeywell wireless thermostat, this is the one to buy.
Just take it out of the box and follow the instruction video to pair it with your receiver and job done.
Brilliant product.

23 novembre 2023
Avis spontané
Logo de Hanicks Ltd

Réponse de Hanicks Ltd

As simple as that!

Noté 5 sur 5 étoiles

Fantastic service

Fantastic service. Ordered timer for vailant boiler, delivery was 48 hours. Arrived day after order placed. Would use this company again in a heartbeat!

15 novembre 2023
Avis spontané
Logo de Hanicks Ltd

Réponse de Hanicks Ltd

Brilliant. Thank you Tracey

Noté 5 sur 5 étoiles

The communication was excellent

The communication was excellent, the part ordered was as described and delivery efficient, but most of all, was the very competitive price of the 3 - way diverter Honeywell valve I bought for my central heating system. Thank you.

Robert Taylor

10 novembre 2023
Avis spontané
Logo de Hanicks Ltd

Réponse de Hanicks Ltd

Great to hear. Thank you Robert.

Noté 5 sur 5 étoiles

Helpful and friendly staff

Teresa went out of her way to help, very friendly, excellent customer service. I then spoke to Chris who was also very friendly and helpful, cannot recommend this company highly enough. Thank you

1 novembre 2023
Avis spontané
Logo de Hanicks Ltd

Réponse de Hanicks Ltd

Teresa is fantastic, we are so lucky to have her. We will definitely pass on your kind comments.

Noté 5 sur 5 étoiles

GENUINE Honeywell part, good price, next-day delivery

Browsing for a GENUINE Honeywell mid-position valve for my central heating, I found Hanicks on OnBuy. Lowest price for the genuine article and offering next-day delivery. Seemed too good to miss. Valve arrived next day as promised; genuine Honeywell and fitted exactly where the old one was removed. Brilliant service – Thanks! Old valve gave us 36 years service – hope this does just as well!

3 novembre 2023
Avis spontané
Logo de Hanicks Ltd

Réponse de Hanicks Ltd

36 Years that is a brilliant length of service. If only everything was like that. Thanks for getting in touch.

Noté 5 sur 5 étoiles

Use Hanicks for that obsolete part - well done.

I tried everywhere to obtain an obsolete part. Finally I found the part at Hanicks. Chris was very helpful and put the only one in stock to one side, whilst I placed the order. It arrived next day, was easy to fit, and now after several attempts by the Boiler service engineer (35 years servicing my boiler) I have managed to get the boiler working myself. Thank you very much Hanicks for your excellent service.

25 octobre 2023
Avis spontané
Logo de Hanicks Ltd

Réponse de Hanicks Ltd

Yes its true we are the OBSOLETE specialist and very proud we could help you out.

Noté 1 sur 5 étoiles

Purchased a Honeywell zone valve of…

Purchased a Honeywell zone valve of Amazon, despite having a Honeywell sticker on the valve head it’s definitely fake.

18 octobre 2023
Avis spontané
Logo de Hanicks Ltd

Réponse de Hanicks Ltd

Sorry to hear you accidently ordered the incorrect part, we insist you contact our tech team prior to ordering to save on disappointment.

Noté 5 sur 5 étoiles

Helpful service and competitive

Needed a replacement wireless thermostat for the boiler. Hanicks supplied it next day at a competitive price AND had a YouTube video showing how to install it easily without the need for an expensive engineer call-out.

10 octobre 2023
Avis spontané
Logo de Hanicks Ltd

Réponse de Hanicks Ltd

So glad we could help.

Noté 5 sur 5 étoiles

Speedy Service

Speedy. Unit in an excellent condition with all the relevant documentation.

3 octobre 2023
Avis spontané
Logo de Hanicks Ltd

Réponse de Hanicks Ltd

Super fast next day delivery, what more could you want!

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