Hanicks Ltd Avis 

471
•
TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Contacted Hanicks regarding locating a replacement gas valve for a very old Ideal Elan Rs40 boiler. Spoke to a lovely lady who took details and stated she would call me back after checking availabilit... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I would highly recommend Hanicks to anyone.The product arrived exactly as advertised and was so well wrapped it couldn't be damaged during shipping. The product I received ( Glow worm analogue tim... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

TERRIBLE CUSTOMER SERVICE Ordered a part through b&q website turns out this is the company supplying the part they used royal mail to deliver. Royal Mail has delivered to the wrong address and I... Voir plus

Noté 5 sur 5 étoiles

Same dimensions as the Grundfos pump I removed. Sufficient cable with crimped ends. Two new washers. Instruction booklet in English and Polish. Some of the phrases need improvement to be corre... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de matériel de plomberie
  2. aussi dans
  3. Chauffagiste
  4. Compagnie gazière
  5. Fournisseur d'équipements de chauffage
  6. Ingénieur gaz
  7. Plombier

Écrit par l'entreprise

We are an Independent boiler & gas spares stockist based here in the UK. We have access to over 100,000 individual products, and all backed up with a fully equipped technical team to ensure you order the correct part first time. #AllPartsForAllBoilers


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

471 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 40 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(471)

20 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great service!

Ordered a Cylinder thermostat through Amazon and it arrived within 24 hours. Great service, thanks.

19 mars 2025
Avis spontané
Logo de Hanicks Ltd

Réponse de Hanicks Ltd

Super fast

Noté 1 sur 5 étoiles

Misleading website

Bought Alpha Intec diverter valve, Listed as 100% genuine and shows a photo of the genuine manufacturers part. Unfortunately the 2 valves that were sent out to me are the same pattern part available else where, Hanicks charge a lot more money for them.
A very misleading website
order number : 266043
and they are not Immergas parts as stated. Liar,Liar

26 février 2025
Avis spontané
Logo de Hanicks Ltd

Réponse de Hanicks Ltd

Alpha is better known as immergas on the continent and that is where we purchase Alpha parts, direct from factory in Italy. You could of always just asked before getting busy on the keyboard!

Noté 5 sur 5 étoiles

Great products

Great products, always reliable

10 mars 2025
Avis spontané
Logo de Hanicks Ltd

Réponse de Hanicks Ltd

Thank you for your continued business.

Noté 5 sur 5 étoiles

First Class Service

Really easy to order your heating spares and arrived in 2 days.
Will use these again.
Can definitely recommend Hanicks👍

4 mars 2025
Avis spontané
Logo de Hanicks Ltd

Réponse de Hanicks Ltd

Thanks Keith

Noté 5 sur 5 étoiles

Heating thermistor…

Competitively priced spare thermistor and a quick delivery, would definitely recommend them.

4 mars 2025
Avis spontané
Logo de Hanicks Ltd

Réponse de Hanicks Ltd

Thank you

Noté 1 sur 5 étoiles

Theis company is a complete SCAM

Theis company is a complete SCAM. They send out refurbished parts when advertised as new. Then they refuse to refund you when they dont work., claiming you sent back the incorrect part. Avoid....Customer servcie is so terrible that the openly insult their customers within Google reviews.

27 décembre 2024
Avis spontané
Logo de Hanicks Ltd

Réponse de Hanicks Ltd

Our returns policy is very strict, All items have to be returned back in their original brand new sealed condition. If you can not accept this then we are not the company for you.

Noté 5 sur 5 étoiles

Baxi Burner

Spoke to a lady at Hanicks on Monday morning to source me a Baxi Burner ,she later phoned me to say she had found one,ordered that day and arrived Wednesday morning.Very polite lady and excellent service.

17 février 2025
Avis spontané
Logo de Hanicks Ltd

Réponse de Hanicks Ltd

That will be our Teresa, valued member of the team.

Noté 1 sur 5 étoiles

HANICKS miss leading photo adds and over priced parts as advertised on Amazon

Just received a 2 way Zone valve body which Wasent as described on Amazon photo showed a valve body with internal 23mm thread fitting which is what I required this unit was £25 expensive in comparison to the standard 22 mm compression fitting type valve which is available for £16 at any plumbers and on there web site ? .when the valve arrived it’s just a standard £16 valve !!!!! What makes them even worse is the sign stuck on the box which states
HANICKS This is a security seal and must not be Brocken or this item may not be returned for credit ??? How do you know if it’s the correct part without opening the box what a conn company will never use again wast of time and miss leading product photos Be warned ! Will try and add photos of products as advertised and as supplied

18 février 2025
Avis spontané
Logo de Hanicks Ltd

Réponse de Hanicks Ltd

How do you know if its the correct part?

You know because all due diligence is taken place prior to ordering. The item part in the box is always going to be the part number on the box!!! In the event of an return request the item must be returned back in its original brand new sealed condition. We don't encourage moronic behavior of customers fixing their own boilers/heating system. All parts we supply have to be fitted by a qualified and knowledgeable heating engineer only!

Noté 5 sur 5 étoiles

Soldering iron

I required Soldering iron, now over many years of plumbing experience the cheaper ones just don’t cut it.
Remarkably quick delivery & well packaged

13 février 2025
Avis spontané
Logo de Hanicks Ltd

Réponse de Hanicks Ltd

You get what you pay for, we agree.

Noté 1 sur 5 étoiles

Faulty baxi part not refunded

I purchased a Baxi diverter valve, via Amazon, it arrived and it was fitted. It was leaking and not working as it should therefore I had to remove, purchase a replacement and fit another. When I returned to Hanicks I was told I had not returned the original part. I absolutely had! I was then asked to provide gas safe report to confirm it was faulty which again I did. I was then advised that it was checked and there was no fault; I have photographic evidence to show that it was leaking. Only 50% of the payment was refunded. DO NOT WASTE YOUR TIME ORDERING FROM THIS COMPANY. They are extremely difficult to engage with and are very untrustworthy. Seem to be trying to find any reason they can to retain my money. Even though they have the item back.

29 décembre 2024
Avis spontané
Logo de Hanicks Ltd

Réponse de Hanicks Ltd

Item was tested by manufacturer and no fault found.
However the part was installed onto a dirty system and would of failed a water test, consequently item isn't covered under Baxi warranty.

Noté 5 sur 5 étoiles

Great service

Great service, did what it said,
Exact product available, fast delivery.
Can’t fault them in any way

5 février 2025
Avis spontané
Logo de Hanicks Ltd

Réponse de Hanicks Ltd

thank you.

Noté 5 sur 5 étoiles

Top Notch - No Nonsense

Clear search and smooth checkout process. super quick and secure delivery. Will use again.

6 février 2025
Avis spontané
Logo de Hanicks Ltd

Réponse de Hanicks Ltd

Just what we like to hear

Noté 5 sur 5 étoiles

Excellent service

Excellent service. I placed an order online, and less than 24hrs later it was delivered.
The packaging was perfect, the contents were very secure and well sealed.
I will certainly use Hanicks again in future.

7 février 2025
Avis spontané
Logo de Hanicks Ltd

Réponse de Hanicks Ltd

Thank you.

Noté 5 sur 5 étoiles

Very quick delivery

Very quick delivery - great price and quick delivery - thank you

4 février 2025
Avis spontané
Logo de Hanicks Ltd

Réponse de Hanicks Ltd

Perfect.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus