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Lisez les avis des autres

Noté 5 sur 5 étoiles

Contacted Hanicks regarding locating a replacement gas valve for a very old Ideal Elan Rs40 boiler. Spoke to a lovely lady who took details and stated she would call me back after checking availabilit... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I would highly recommend Hanicks to anyone.The product arrived exactly as advertised and was so well wrapped it couldn't be damaged during shipping. The product I received ( Glow worm analogue tim... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

TERRIBLE CUSTOMER SERVICE Ordered a part through b&q website turns out this is the company supplying the part they used royal mail to deliver. Royal Mail has delivered to the wrong address and I... Voir plus

Noté 5 sur 5 étoiles

Same dimensions as the Grundfos pump I removed. Sufficient cable with crimped ends. Two new washers. Instruction booklet in English and Polish. Some of the phrases need improvement to be corre... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de matériel de plomberie
  2. aussi dans
  3. Chauffagiste
  4. Compagnie gazière
  5. Fournisseur d'équipements de chauffage
  6. Ingénieur gaz
  7. Plombier

Écrit par l'entreprise

We are an Independent boiler & gas spares stockist based here in the UK. We have access to over 100,000 individual products, and all backed up with a fully equipped technical team to ensure you order the correct part first time. #AllPartsForAllBoilers


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

471 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 40 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(471)

20 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent replacement thermostat

Excellent replacement thermostat. Easy to connect to the boiler, instructions are clear and easy to follow. Very happy with this purchase. Company communication great

30 octobre 2024
Avis spontané
Logo de Hanicks Ltd

Réponse de Hanicks Ltd

Thank you.

Noté 4 sur 5 étoiles

Good news re a Hanicks complaint

Approximately two weeks ago I posted a note regarding Hanick's ignoring all communication and the return of a faulty Hanick's Pro thermostat unit.
I am pleased to report that I have just received a replacement unit from them by first class parcel post and am happy with the outcome. It took a long time but the matter is now resolved to my satisfaction.
Good luck all!

28 octobre 2024
Avis spontané
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Réponse de Hanicks Ltd

Thanks

Noté 5 sur 5 étoiles

The central heating clock and timer…

The central heating clock and timer were as described in a sealed box the fitting of it was very easy by a qualified electrician it is working very efficiently quality product.

23 octobre 2024
Avis spontané
Logo de Hanicks Ltd

Réponse de Hanicks Ltd

Why can't every customer be like you. Perfect install.

Noté 1 sur 5 étoiles

Disgusting customer care

Disgusting customer care. Returned an item that did not work and they refused to refund or send a replacement. They withhold the money and have no respect for the customers they supply. I do not recommend this seller many more businesses can provide you with assistance that shows respect and common decency towards their customers. I am truly disappointed with the treatment received. DO NOT USE! I returned the box set item. The two part item discussed was provided by a different supplier and it worked. Yours did not. Hence return. You just refuse to refund. Disgusting business ethics

21 octobre 2024
Avis spontané
Logo de Hanicks Ltd

Réponse de Hanicks Ltd

You have managed to return an item back to us that is two individual parts sold separately, these have not come from us, we only provide the full kit as part number RT510LG5V+.

Noté 5 sur 5 étoiles

5 star service

Went in on Friday around 4.30pm transformer had burnt out on my Worcester greenstar 15ri haveing stupid quotes/ no one willing to touch in case it was pcb but service was great had a no transformer in stock replaced and boiler back to working order if I could give 10 stars I would friendly perfect service even managed to pull my leg while I was in and buy some fish from there other business Aqua 23 absolutely fantastic honestly can thank you enough

18 octobre 2024
Avis spontané
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Réponse de Hanicks Ltd

Thank you. This is a review like no other lol

Noté 5 sur 5 étoiles

Easy set up with existing relay box

Like a lot of others on here, needed a replacement controller for my heating system as the screen on my old Honeywell wasn't working correctly after 8 years. Ordered and was delivered the next day. So far have just paired to my old relay box in the airing cupboard and was so easy with the step by step video which you get a QR code for.

16 octobre 2024
Avis spontané
Logo de Hanicks Ltd

Réponse de Hanicks Ltd

Easy Peasy

Noté 1 sur 5 étoiles

Re hanicks, refund complaint

Re, Problem with this company Hanicks. We can go round in circles Mr Chris Hanson. The faulty pump was returned within a week. All customers have 30 day grace to return items it's the law!!! The customer rights act2015. Which is a implied term of the contract of sale. The item was not fit for purpose and unsatisfactory quality. I'm am in my statutory rights to ask for my £85, to be refunded. Mr Hanicks is full of excuses for getting out of making the refund. See you in small claims court . Mr Chris Hanicks. Let the judgedecide what's fair.

14 octobre 2024
Avis spontané
Logo de Hanicks Ltd

Réponse de Hanicks Ltd

All items are covered by warranty providing the item is installed by a qualified engineer.
Items have to be returned within 14 days not 30!

Noté 5 sur 5 étoiles

Replacement Wireless Thermostat

We needed a replacement wireless thermostat for our old Honeywell unit. With some trepidation I purchased a TotalHome unit from Hanicks and set about installing this. The video by Hanicks was ace and made the whole process so easy that even a techno dummy like me could do it sucessfully. Yeehaaa!

1 octobre 2024
Avis spontané
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Réponse de Hanicks Ltd

Our CM927 / CM921 replacement HAN16216 is the perfect replacement for your old faulty units, comes complete with new receiver also.

Noté 5 sur 5 étoiles

Easily installed

Easily installed, delivered quickly

24 septembre 2024
Avis spontané
Logo de Hanicks Ltd

Réponse de Hanicks Ltd

Easy peasy

Noté 5 sur 5 étoiles

Simple order from Amazon

Simple order from Amazon, wireless thermostat in good condition, installed and working fine.

9 septembre 2024
Avis spontané
Logo de Hanicks Ltd

Réponse de Hanicks Ltd

Perfect.

Noté 5 sur 5 étoiles

Great company

Very happy with the part and how quickly it was delivered will use this company for my boiler repairs

13 septembre 2024
Avis spontané
Logo de Hanicks Ltd

Réponse de Hanicks Ltd

Thanks. Our Tech Team is at your disposal on 01302 279234.

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