Happytailsdetective Avis 

We hired Robert Kenny when our cat went missing. My husband, who was CID at the time was most impressed with his service from start to finish, as was I. We didn't know what to expect, never having used one before. Do not expect a Disneyesque character in Robert, he is a straight talking, no nonsense man who deals with the worst of human beings within his role. Social media found our cat whilst his investigation was under way. He wavered his fee to a cat charity because of this. Heaven forbid we lose another, but if we do, we would have NO hesitation in using this service again.

My Wife Left Our Dog Chester with Petsitters in November and while on a Walk he escaped the harness. We were on holidays in Tenerife and received the call a day later. We enlisted the help of Happytailsdetective.co.uk and thankfully they recovered Chester after a 9 hours search 4.3 Miles away. Excellent Service

Happytails cat detective are a professional caring company, going above and beyond to reunite your loving pet to come back home to you.I highly recommend recommend this caring company.

In the lead-up to Christmas, my wee heart was broken when my lovely cat Charlie went missing. I honestly didn’t know where to turn, but I’m so glad I found Robert from Happy Tails Detective.

From the very first message, he was kind, reassuring, and totally professional. He went above and beyond — even stayed an extra day without charging me just to help bring Charlie home. That kind of care and honesty is rare these days.

You can tell he genuinely loves animals and really cares about what he does. Thanks to him, we got our boy back safe and sound, and that meant the world to us, especially at Christmas time.

I can’t recommend Robert enough — reliable, kind, and an absolute star. If you’re ever in this awful situation, he’s the person you want helping you.

Forever grateful ❤️🐾

Don’t bother. The alleged pet detective is unprofessional and dishonest. Please do yourself a big favour by looking for your pet yourself and don’t trust this ‘company’. Also, he kept showing off about how much money he had. He couldn’t care less about your pet.

I am one of many vulnerable missing-pet owners who has had a deeply disappointing experience with this man.

Yes, his website highlights heartwarming reunion stories but my personal experience revealed a complete lack of compassion, which is shocking from someone who claims to be an animal lover helping others in crisis.

I was referred to him by a fellow pet owner and reached out for help. From the start, my email was barely read, my accessibility needs were dismissed, and I had to insist my request even reach "Robert," the senior pet detective. His response was a curt, transactional email: he would only conduct a four-hour search, quoting £620 including travel despite being locally based and despite their social media actively advertising 30% off feline services, which he ignored when I referenced it.

The message was clear: he wasn’t interested in helping us, just in quoting a fee he knew we couldn’t manage. It felt cold, dismissive, and profit-driven. Speaking later to the person who originally recommended him, even they admitted his attitude toward grieving pet owners was poor.

In a time of heartbreak, the last thing missing-pet owners need is someone who makes you feel like an inconvenience. I would not recommend putting your trust or your hard-earned money into his hands. Our family is still living the nightmare of our missing girl, and his lack of kindness only made that pain worse.

He may advertise compassion, but in my experience, he does not practice it.