I would like to thank Ella for all her help and support in resolving my washing machine issue. She was very helpful, understanding, and kept me updated while chasing the contractor. The contractor has... Voir plus
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I would like to thank Ella for all her help and support in resolving my washing machine issue. She was very helpful, understanding, and kept me updated while chasing the contractor. The contractor has... Voir plus
L'entreprise a répondu
Highly efficient with my specific issue. Ella dealt with this very quickly and it was resolved within 24 hours.
HassleFreelettings have been so helpful since they started managing my property. Shout out to Charlotte Flectcher that is always an email away. She has been so helpful, explains every details without... Voir plus
As always, Ella has been great in solving any issues. We had an issue with the washing machine and it was replaced within a week. Ella communicates very well and sorted it out for us right on time. Th... Voir plus
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Providing a hands-off Hassle Free service to Landlords at a reasonable price. We provide an end to end Letting Management service, taking care of everything including Tenant Sourcing, Credit Checks, Referencing, Inventories, Regular Inspections, Maintenance Resolutions, Regulatory Certifications and much more. As a digital letting agency, we are able to keep our costs low and we pass these savings onto you, the Landlord.
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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A well-structured and efficient lettings service. The team demonstrated strong attention to detail, clear communication, and a proactive approach throughout the tenancy setup. Everything was handled professionally and on time, making the move-in process smooth and reassuring. I would happily recommend them

Réponse de Hassle Free Letting
Maintenance services very cheap,
Unprofessional. Do not trust them.you life will be in danger

Réponse de Hassle Free Letting

Réponse de Hassle Free Letting

Réponse de Hassle Free Letting
amazing team who work hard to make your experience quick and simple. big shout out to
Ella Sotillo who helped me resolve my bath and tile issue in the kitchen. Thank you so much for all your hard work

Réponse de Hassle Free Letting
Always trying to short out the issues within the time and always polite and helpful on the phone.
Thanks Ella.

Réponse de Hassle Free Letting
Had a few issues with the property that needed resolving over the last year or so, always found the staff - Ella, in particular - to be communicative, friendly, and professional.

Réponse de Hassle Free Letting
I had an issue with a broken bed that had completely collapsed whilst I was back at home for the previous weekend and I realised something wasn’t right when I came back. I emailed Hassle Free who’s amazing communication with the landlord and the maintenance guy and I got given a brand new bed as a replacement within 1 hour. It was all sorted out within 3 hours and finished by lunch time! Incredible team at Hassle Free who are so lovely and always respond so quickly to anything!

Réponse de Hassle Free Letting
Have worked with hassle free letting a for some time as a cleaning contractor. Very easy to work with and staff are very helpful.

Réponse de Hassle Free Letting
I contacted hassle free letting regarding a cracked window, Ella at hassle free was extremely helpful in keeping me in the loop regarding her phone calls with the landlord and continued to help until the problem was resolved. I am extremely grateful.

Réponse de Hassle Free Letting
I have needed some professional advice concerning the letting of one of my properties.
I spoke to Charlotte Fletcher.
Charlotte was polite, helpful and gave me some very good advice.
Thank you Charlotte, and Hassle Free Letting.

Réponse de Hassle Free Letting
I am glad to have this company. They have been great throughout my issues I've been having.
Whenever I have a issue they are quick to respond and get the issue sorted quickly and effectively.
Brilliant company and support

Réponse de Hassle Free Letting
"I've had a very positive experience renting my flat through Hassle Free Lettings. Flat itself is of a good quality, well-maintained and comfortable. I've been
particularly impressed with the satisfaction with the maintenance service. Any issues have
been addressed promptly and efficiently. Furthermore, the quick response for enquiries has
made communication easy and stress-free. I would highly recommend them."

Réponse de Hassle Free Letting
Had a very good experience with this company. I have had a problem with my boiler and has been fixed the same day, thanks to our assistant Ella , she's been very kind and extremely professional to get in touch with our contractor.
I had a great experience with this agency when dealing with a kitchen pipe leak. Ella, in particular, was amazing—she patiently listened to my concerns, provided quick responses, and efficiently resolved the issue. Her professionalism and attentiveness made the whole process smooth and stress-free. Highly recommend her and the team!
They tend to maintain the property up to the standards and tend to keep the tenants happy. Very Easy to reach out as well.
Ella’s service was exceptional and she was on top of the issues and ensured that it was swiftly resolved.
Despite complaining about certain things repeatedly, only Ella took cognisance of the problem to the best of her abilities.
Ella response was swift and fast, the query was quickly attended to, she spoke kind and pass information appropriately
This rating goes out to Ella Sotillo! She is amazing at passing on information and is very kind and polite.
Quick response with any issues and they are resolved asap.
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