I was looking for a last minute family holiday abroad and popped into Hays Travel in Allestree. Instantly met with a warm welcoming reception from Kelly the branch manager. Her attention to detail was... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Emmie was really helpful, knowledgeable & understood what we wanted from a city break. Booking was very simple. Great service & would definitely recommend.
L'entreprise a répondu
As usual the welcome was good they always seem glad to see us. Arun was really helpful as I had booked a trip to Inverness on line and had trouble with the flight he helped me out and the helped t... Voir plus
L'entreprise a répondu
Great personnel service from Millie. Who connected with us instantly and understood what our holiday wishes were from the very start. Which showed us that she listened and which also made us feel very... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
Unit 14 Park Farm Centre, DE22 2QN, Allestree, Royaume-Uni
- 01332897041
4,9
Excellent
794 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
They put together a fabulous holiday…
They put together a fabulous holiday for us and endeavoured to give us the best of everything we asked for . Both Kelly and Arran where amazing
18 décembre 2025
Réponse de Hays Travel - Allestree
Thank you Sharyn for you very kind feedback.
I will a pass this on to Kelly and Arran.
We hope you have a lovely holiday :)
Kind Regards
Leonni
**********
9 décembre 2025
Réponse de Hays Travel - Allestree
Thank you for booking with us again and rating us 5 stars . See you soon Kelly x
They was very happy tohelp us to find…
They was very happy tohelp us to find the perfect hoilday next year
8 décembre 2025
Réponse de Hays Travel - Allestree
Thank you so much for your feedback we really appreciate it! I will be sure to pass this onto Leonni. Emmie :)
No appointment was necessary like other…
No appointment was necessary like other travel agents which suited me. Staff were amazing very helpful, my holiday was a lot cheaper than other agent's, very happy 😃
28 novembre 2025
Réponse de Hays Travel - Allestree
Thank you so much for your kind feedback Mary. I will pass your feedback on to Sophie, Regards Lewis
Just booked another holiday and as…
Just booked another holiday and as always very professional, friendly and prompt service. We know staff will always be there should any problems arise.
I recommend Hays to all my friends and family.
25 novembre 2025
Réponse de Hays Travel - Allestree
Ah thank you so much for your lovely review Stan, we hope you have a fab time and we'll pass your review on to Kelly when she gets back!
Millie :)
Went into my local Hays Travel found…
Went into my local Hays Travel found the holiday I wanted they even matched the price I had seen on line,brilliant service definitely recommend this travel company and my daughter enjoyed it more as she was given free sweets
23 novembre 2025
Réponse de Hays Travel - Allestree
thank you so much for your lovely review Matthew, we will pass this on to Arran and we're glad your daughter enjoyed herself too!
Kind regards,
Millie
Having nice staff helping with choices…
Having nice staff helping with choices of hotel y places
29 novembre 2025
Réponse de Hays Travel - Allestree
Thank you Jeffrey and Rita for your lovely review we hope you have a lovely time if we don't see you before you go!
Millie :)
Hays in Park Farm
Hays in Park Farm, Allestree are amazing. we only use them now to book our holidays. Kelly, Aran & the team are the best. Kelly always gives us the best advice & the best places to go. so friendly & professional we will not go anywhere else now
24 mars 2025
Réponse de Hays Travel - Allestree
Thank you so much for you lovely comments, its always nice to see you and Andy. Thank you in trusting me with your holidays it means a lot. See you soon for another Kelly x
Réponse de Hays Travel - Allestree
Hi Cilla.
Than k you for your kind words. I will pass these onto Millie next time she is instore. Thanks Arran.
Great customer service
Leonni was friendly and professional she made booking our holiday super easy and stress free! Thank you!
1 novembre 2025
Avis spontané
Réponse de Hays Travel - Allestree
Thank you for your lovely review, Always happy to help and make things as stress free for you as possible. :)
Kind Regards
Leonni :)
Well we always use Hays .The staff at…
Well we always use Hays .The staff at Derby are brilliant Kelly the manager so helpful we try to get Aaron to book our holiday he gets our requirements and looks very hard to find them . Keep up the great work. Paul & Karen.
16 novembre 2025
Réponse de Hays Travel - Allestree
Hi Karen & Paul. Thank you for your lovely feedback. It was a pleasure as always to book your holiday and i'm sure you will love Greece. I will pass on your feedback to Kelly also. Thanks Arran.
Professional friendly service & advice
11 novembre 2025
Réponse de Hays Travel - Allestree
Thank you so much for your Kind feeback Julia, I hope you have a lovely holiday. Best wishes Lewis:)
Holiday 2026 booking
Booked our last 4 holidays with Kelly at hays. She was away on conference so was seen by Lewis who did a sterling job of booking exactly what we wanted at a great price.
9 novembre 2025
Réponse de Hays Travel - Allestree
Thank you so much for your kind Lee, I am so glad I was able to assist you. Hope to see you soon. Regards Lewis :)
Leonni, first class
Excellent first class service from Leonni, she listened to what we required on our holiday and delivered everything, it was a pleasure dealing with her.
6 novembre 2025
Réponse de Hays Travel - Allestree
Thank you for your lovely review John, I hope you and Sheila have an incredible holiday. I can't wait to hear all about it. :) Thank you again for booking with me. :)
Best Wishes
Leonni
Budapest city break very helpful…
Budapest city break very helpful nothing to much trouble
5 novembre 2025
Réponse de Hays Travel - Allestree
Thank you for your lovely review Mrs Bird we hope you have a lovely time in Budapest!
Millie :)
Agent sourced the actual holiday cruise…
Agent sourced the actual holiday cruise we were looking for
5 novembre 2025
Réponse de Hays Travel - Allestree
Thank you for your 5 star review Chris! We hope you have a great cruise
Millie :)
Always brilliant from start to finish.
2 novembre 2025
Réponse de Hays Travel - Allestree
Thank you for your lovely feedback :)
I will pass this on to Kelly.
Kind Regards
Leonni
Christmas break Very friendly knowledgeable staff…
Very friendly knowledgeable staff helpful with our enquiry and then the booking
2 novembre 2025
Réponse de Hays Travel - Allestree
Hi Colin, thank you for your lovely feedback. I hope you have a lovely time in Krakow! Emmie :)
Lewis listened to what I wanted and was…
Lewis listened to what I wanted and was able to suggest a suitable option.
31 octobre 2025
Réponse de Hays Travel - Allestree
Thank you for your review Isabel we really appreciate it :) we will pass this on to Lewis,
Kind regards,
Millie
Return visits with previous options
Return visits with previous options, booked kos, ran through original manifesto to confirm choices no problems so booked there and then. No hassle, straight forward great customer service all through. Be back again in future. 😊
30 octobre 2025
Réponse de Hays Travel - Allestree
Thank you for your lovely feedback, I will be sure to pass this onto Arran. I am glad you had a wonderful time booking with us! Emmie :)
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.