Went to China so was unsure about booking myself online. Catrina at Hays handled everything for me...booking, visa info, vaccinations info, money and travel bank card. She kept in contact, answered... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Went to China so was unsure about booking myself online. Catrina at Hays handled everything for me...booking, visa info, vaccinations info, money and travel bank card. She kept in contact, answered... Voir plus
L'entreprise a répondu
As always Christopher knows what we require he checks everything from the flights seating and our insurance and always checks if we require anything else. Once again he is most helpful first class.
L'entreprise a répondu
Our experience of booking a cruise was once again a pleasure due to the diligence of the staff member( Margo). She went through all the options that were available to us, ie cabin type, drinks packag... Voir plus
L'entreprise a répondu
This is the second visit to this travel agent as the last time they were so friendly and helpful. We spent a while booking two holidays and nothing was a problem. Explained everything and even went as... Voir plus
L'entreprise a répondu
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
37/39 High Street, FK10 1JF, Alloa, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The travel consultant (Jodie) from Hays Travel, Alloa, was excellent and extremely helpful. On our initial visit we explained where we wanted to visit, type of accomodation and standard we required along with time of year. Jodie researched our request and provided us with several options. This afforded us to carryout out reviews and read about the hotels and local area. We returned to Hays Travel and discussed our preferred options and booked the holiday. Perfect service and nothing was an issue. Two delighted customers.

Réponse de Hays Travel - Alloa

Réponse de Hays Travel - Alloa
Catrina and Jodie very helpful and certainly know their stuff.

Réponse de Hays Travel - Alloa

Réponse de Hays Travel - Alloa

Réponse de Hays Travel - Alloa
Excellent service as always. Listening to what I’m looking for and very quickly coming up with a deal. Always great service.

Réponse de Hays Travel - Alloa
Best travel agents ever friendly staff who aim to get you the perfect holiday

Réponse de Hays Travel - Alloa
Catrina was extremely helpful and knowledgeable.
She was very easy to interact with and very friendly.
Anything we asked she was able to answer.
She is a credit to the company.

Réponse de Hays Travel - Alloa
Lovely staff and very knowledgable . Asked what was important to me and immediately knew what hotels to ignore. Didn’t waste time , straight to what was relevant and excelled my expectations .

Réponse de Hays Travel - Alloa
Jade at spennymoor branch friendly she told me about the resort hotel clearly understood my special needs great service
Having used Hays Travel in Alloa before we knew we could rely on Margo and her team to search out the best deal possible, and we weren’t disappointed. Outstanding customer service from Chris. Well done, keep up the fantastic work.

Réponse de Hays Travel - Alloa
The assistance is first class.
Staff very efficient and pleasant
It makes booking a holiday easier for us older people
Will be using them every time now

Réponse de Hays Travel - Alloa
Margo from the Alloa branch was amazing getting us booked, nothing was a problem and she went above and beyond to check different prices for different rooms etc

Réponse de Hays Travel - Alloa
Have used Hays travel in Alloa to book our last 3 cruises. Staff very knowledgeable and helpful. Tailored our holiday to exactly what we needed. Kept us informed right up to start of holiday . Great team at Alloa store, fantastic service.

Réponse de Hays Travel - Alloa
The staff at Alloa are always very knowledgeable and helpful.
We use the Alloa branch for all our holiday bookings this is mostly down
To the staff

Réponse de Hays Travel - Alloa
Chris was very helpful. He went out of his way to get us a good deal for our holiday, even phoning Jet 2 to query the price rise. We usually book online through Jet 2 but in future will come to Hays as the price was so competitive and Chris answered all our queries making it a simple, reliable process.

Réponse de Hays Travel - Alloa
The staff are so friendly and welcoming, they make choosing a holiday so simple and easy to book, with their knowledge and helpfulness, nothing seems to be a problem to them in getting you exactly what you ask for.

Réponse de Hays Travel - Alloa

Réponse de Hays Travel - Alloa
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.