The person who looked after us couldn’t have done any better he went into the computer and found us a holiday which is what we wanted. We will definitely be back for our next holiday.
L'entreprise a répondu
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The person who looked after us couldn’t have done any better he went into the computer and found us a holiday which is what we wanted. We will definitely be back for our next holiday.
L'entreprise a répondu
Went to China so was unsure about booking myself online. Catrina at Hays handled everything for me...booking, visa info, vaccinations info, money and travel bank card. She kept in contact, answered... Voir plus
L'entreprise a répondu
As always Christopher knows what we require he checks everything from the flights seating and our insurance and always checks if we require anything else. Once again he is most helpful first class.
L'entreprise a répondu
Our experience of booking a cruise was once again a pleasure due to the diligence of the staff member( Margo). She went through all the options that were available to us, ie cabin type, drinks packag... Voir plus
L'entreprise a répondu
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
37/39 High Street, FK10 1JF, Alloa, Royaume-Uni
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Staff very very helpful first time I have used them will definitely be using them again

Réponse de Hays Travel - Alloa

Réponse de Hays Travel - Alloa
Great customer service always happy to help. Nothing is ever a bother to the alloa team. Love booking my holidays with them.

Réponse de Hays Travel - Alloa
Great service again. Christopher always goes above and beyond to find exactly what you want. Everyone in the shop are very friendly and great at what they do and super helpful

Réponse de Hays Travel - Alloa
Great service. Staff are excellent and always find the best choices for their customers.

Réponse de Hays Travel - Alloa
Amazing service in and out within 20 minutes with our holiday

Réponse de Hays Travel - Alloa
Explained everything about our holiday and what extras we could get Very knowledgeable and helpful

Réponse de Hays Travel - Alloa
The female person who booked our holiday knew her stuff. Professional, polite and answered all our questions. This was first time booking a cruise.

Réponse de Hays Travel - Alloa
Margo was very helpful. Answered all my questions and was very nice and pleasant.
Thank you Margo.

Réponse de Hays Travel - Alloa
Christopher was extremely professional and calm. It was a relatively simple booking but I was too flustered to do it myself even though I had dealt with things like this before for the whole family. He was kind and considerate and understood what I was looking for immediately. He gave several options but knew which would suit me best. His help was so appreciated at a stressful time for me. Thank you.

Réponse de Hays Travel - Alloa
Great experience with Jodie. She was able to assist with our requirements allowing us to get booked.

Réponse de Hays Travel - Alloa
Booking with Jays Travel
Although I had many conditions to pick a holiday your rep catrina was very patient and helpfull
Thank you

Réponse de Hays Travel - Alloa
We went in to price a one week, self catering holiday to Fuerteventura.
Margot knows that we like to cruise with P&O and quickly found us a deal for a two week cruise for not much more than what we’d spend on the self catering holiday we went to price. Not only that but she found us a great deal for a fly cruise in 2027.
Her knowledge and expertise, got us two great deals!

Réponse de Hays Travel - Alloa
Didn't have to do anything. Margo done it all. Margo is a very nice person. My experience was great as everything got done in no time with a lovely lady who was very helpful. I will definitely be back to Hays Travel for my holidays

Réponse de Hays Travel - Alloa
Listened to what we wanted in a holiday, and found us one at a very competitive price too. Thanku 😀

Réponse de Hays Travel - Alloa
Chris was amazing, attentive and helped us get exactly what we wanted. What we paid was significantly less than a competitor's quote. I wouldn't use any other to book my trips as I get fabulous service every time.

Réponse de Hays Travel - Alloa
Margo was her usual cheery helpful self got us a great deal in the holiday we wanted very friendly but also very knowledgeable we wouldn't go anywhere else to book our holiday

Réponse de Hays Travel - Alloa
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