Hays Travel - Amesbury Avis 

657
TrustScore 5 sur 5

4,9

Flower Court Flower Lane, SP4 7JE Amesbury, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Sharon was great at dealing with our booking. Remembered us from last year which was lovely. Everything booked and printed for us. Absolutely no quibbles at all and won't hesitate to go into Amesbur... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Friendly, polite, efficient and knowledgeable staff. Have used Hays Travel on numerous occasions and will continue to do so. It is great having a local branch manager in Amesbury to meet the travel ne... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Hays Amesbury always give excellent service and advice. They spend time with clients to ensure any booking is exactly what the client wants. Recently booked a last-minute cruise to the Fjords, and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ellie , Jess , Sharon always go above and beyond each time I should need there help on anything , they are all so friendly

L'entreprise a répondu


À propos de l'entreprise

  1. Agence de voyages
  2. Agence de croisières
  3. Agence de voyages en bateaux de croisière
  4. Fournisseur d'excursions culturelles
  5. Bureau de change
  6. Agrégateur de voyages

Écrit par l'entreprise

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Coordonnées de contact

  • Flower Court Flower Lane, SP4 7JE, Amesbury, Royaume-Uni

  • 01980 624422

4,9

Excellent

TrustScore 5 sur 5

657 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(657)

120 299 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Jess was excellent in finding the…

Jess was excellent in finding the perfect holiday for us

9 juillet 2025
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Réponse de Hays Travel - Amesbury

Thank you so much for this review! It was an absolute pleasure + I am so glad we were able to secure you a cabin on the cruise you wanted! :) - Jess

Noté 4 sur 5 étoiles

The staff are really friendly……but it’s…

The staff are really friendly……but it’s a long drawn out process when it comes to money exchange……will recommend the post office

26 juin 2025
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Réponse de Hays Travel - Amesbury

Thank you for taking the time to leave a review and glad you found us to be friendly! We're sorry to learn you felt it was a long process when it came to sorting your currency exchange out through us. Our Foreign Exchange Consultant is still very new to our team and is still currently in training, following a career change. Their mentor from Head Office was also in at the time you saw us, overseeing and offering guidance and advice throughout any customer interactions and transactions. This can definitely slow the process down compared to what customers would usually experience. However, this should be a temporary/short-term situation we find ourselves in, as our new starter is participating in very regular training and is definitely proving to be learning and adapting quickly! We do check our exchange rates regularly against our local competitor, to ensure we're offering our customers a great deal! We hope you will consider us again in future for your currency. :) - Jess

Noté 5 sur 5 étoiles

Ellie was very helpful

Ellie was very helpful, knowledgeable and friendly making the whole experience easy and stress free

1 juillet 2025
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Réponse de Hays Travel - Amesbury

No worries at all - It was a pleasure to book your holiday :)
You know where I am if you need anything :)
Ellie

Noté 5 sur 5 étoiles

Sharon was so knowledgeable

Sharon was so knowledgeable, made booking the holiday a joy.

1 juillet 2025
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Réponse de Hays Travel - Amesbury

Thank you so much for this lovely review on the service received by Sharon! She's on annual leave at the moment, but we'll be sure to share this with her, on her return! :) - Jess

Noté 4 sur 5 étoiles

Holiday Experience - Personal Care & Attention

The personal care and attention that Jess gives when she is organizing our holidays is 2nd to none and she always remembers what we like. Even when things didn't pan out how they expect them too, she still managed to help put the holiday back on track.

25 juin 2025
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Réponse de Hays Travel - Amesbury

Thank you for the kind feedback! Pleasure in getting you booked again and we hope you have a wonderful time away - Team Amesbury

Noté 5 sur 5 étoiles

Sharon found us a great cruise

Sharon found us a great cruise
She was very helpful & patient with all our questions.
Very knowledgeable & gave us good advice.
She found us exactly what we were looking for.

Five Star +

24 juin 2025
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Réponse de Hays Travel - Amesbury

Thank you so much for the kind review, it was a pleasure in getting you booked and I'm so pleased we were able to find something that seem perfect and has new places to explore! We hope you have wonderful time..thanks again Sharon :)

Noté 5 sur 5 étoiles

Jessica did a fantastic job of booking…

Jessica did a fantastic job of booking my rental car and hotel! Considering my request was very last minute, she was able to accommodate my request professionally and quite quickly. There was no way I could have done it without her. She made the experience easy, and got me exactly what I needed for my visit to England from the US. Use Hays Travel... no regrets!!!

12 juin 2025
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Réponse de Hays Travel - Amesbury

Thank you so much for your amazing review! :D - Jess

Noté 5 sur 5 étoiles

Very good help and advice

Jess and Sharon where both very knowledgeable about where I wanted to go and was able to advise me, to help me make the booking. Jess was also very patient while I mulled thinks over to help pinpoint my exact location i wanted to go to.

31 mai 2025
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Réponse de Hays Travel - Amesbury

Thank you so much for your lovely review! It was an absolute pleasure - as always! :) - Jess

Noté 5 sur 5 étoiles

Best holiday booking experience

The process for booking our cruise was so simple and effortless. Sharon guided us through all the options and ensured we had all the relevant information to make a decision appropriate for our trip. She was very knowledgeable on cruise management and we had no hesitation in booking our cruise on our first visit to Hays Travel.

24 mai 2025
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Réponse de Hays Travel - Amesbury

Thank you very much for this amazing review on the service you received from Sharon! We really appreciate the feedback + this has been passed on to Sharon! :D - Jess

Noté 5 sur 5 étoiles

My experience was amazingly…

My experience was amazingly good.Jessica handled my booking and me and my partner are very happy with the way she treated us,and made sure we have follow up emails.

30 mai 2025
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Réponse de Hays Travel - Amesbury

Thank you so much for this lovely review. It was an absolute pleasure helping you book your holiday! :) - Jess

Noté 5 sur 5 étoiles

Hayes staff amesbury

Have used hayes for a few years now & i have always receive great service.& fabulous advice.
The girls are always so so friendly & helpful with hints & tips to help you get the best deals on your trip.

26 mai 2025
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Réponse de Hays Travel - Amesbury

Thankyou so much for the review - I hope you have a lovely time away and we are here if you have any questions Ellie :)

Noté 3 sur 5 étoiles

Described it better then what is it was…

Described it better then what is it was !
Defo not recommended here and defo not 4 star

16 mai 2025
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Réponse de Hays Travel - Amesbury

Thank you for taking the time to leave a review on your last minute holiday. We only ever use hotel descriptions on tour operator's websites. We're sorry to hear you didn't feel the accommodation met its 4* rating. If you wanted to discuss this further, please do not hesitate to contact us.

Noté 5 sur 5 étoiles

Sharon is very attentive helpful…

Sharon is very attentive helpful nothing is ever any trouble for her such an asset to your team

8 mai 2025
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Réponse de Hays Travel - Amesbury

Thank you so much for your kind feedback, always a pleasure getting you booked on your adventures!! hope we can get you on many more!!! ;) thank you again .. Sharon

Noté 5 sur 5 étoiles

Very welcoming

Very welcoming. So helpful.
Very pleasant experience.

13 mai 2025
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Réponse de Hays Travel - Amesbury

Thank you for taking time to leave feedback, we hope you have a wonderful holiday and we can welcome you back to book further trips. Thanks again for booking - Team Amesbury :)

Noté 5 sur 5 étoiles

Very friendly and helpful

Very friendly and helpful, nothing was too much bother. Found exactly what we asked for, booked with them that day as well. Ellie & Jess were super, great service .

11 mai 2025
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Réponse de Hays Travel - Amesbury

Thank you so much for this lovely review on the service received! We're glad we were able to get your holiday sorted for you! :) - Jess

Noté 5 sur 5 étoiles

Exemplary customer service - Amesbury Wiltshire

Listening to our request. Exploring options and opportunities to provide us with the best possible holiday experience that fitted our limited budget. Attention to detail to negate any nasty surprises or extra expense.

3 mai 2025
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Réponse de Hays Travel - Amesbury

Thank you for the very kind feedback! always pleasure, whether its to book a holiday or to add on extras we do appreciate your loyalty! Thanks again ... Team Amesbury :)

Noté 5 sur 5 étoiles

Amazing. Would highly recommend

Jess was amazing once again. Quick and efficient service, ensuring all needs were met and gave appropriate advice.
Would highly recommend as all the staff are friendly, approachable and knowledgeable

27 avril 2025
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Réponse de Hays Travel - Amesbury

Thank you so much for this lovely review! So glad we were able to help with another amazing holiday! :) - Jess

Noté 5 sur 5 étoiles

Friendly staff and a overall great…

Friendly staff and a overall great experience

27 avril 2025
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Réponse de Hays Travel - Amesbury

Thank you for taking time to leave feedback and are pleased you had a great experience in booking your trip with us, hopefully we can get
you book on more in the future. Team Amesbury :)

Noté 5 sur 5 étoiles

The trip went like clock work no…

The trip went like clock work no delays, good hotel, and good food.

17 avril 2025
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Réponse de Hays Travel - Amesbury

Thank you for this feedback. Really glad to hear you had a lovely time! Look forward to helping you again in the future :) - Jess

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