Hays Travel - Amy Dewhirst Avis 

I bought£800 of euros online from my branch in sandbach went to collect them few days later noteven receiving any email
Confirming my purchase branch manager rang a number was told my euros were pending on there system even though my payment went through from my bank successfully told me id prob ???get my money back into my account eventually not say when so with going away in few days I had to spend more money on euros from inside this shop I’m not even sure I will get my money back yet iv had no prob buy on line from hays travel in the past but It seems service standards appear to have dropped very disappointing service spending more money I can’t really afford or planned on

Keely from prestatyn branch was brilliant

Amy was brilliant. Told her what we were looking for and she did everything to fulfil our request. We will continue to use Amy to book our holidays in the future. Excellent service from her

Very efficient service, kind, polite sales rep. Would recommend.

Simple, easy, stress free booking. Brilliant, friendly and helpful travel agent, Amy couldn't have done more to help get the right package and holiday for me and my family.

Absolutely amazing experience booking through Amy. I sent her my requirements and she came back within 24 hours with some beautiful options! She worked with my budget and really did make such a positive experience for us :)

2nd time this year I have booked through Amy , very friendly thorough I highly recommend her and will definitely be using her for my future bookings

Amy was very easy to talk with and did her very best to get us the full holiday we wanted.Amy even suggested a different travel day to reduce the cost of our holiday

Easy to book. Always happy to help with any questions. Will be back to book in the future

Messaged Amy in the evening ,she replied striaght away and forwarded the holiday costings requested . It was a good price however Amy informed us the same holiday was cheaper if we flew the day before.
Our holiday was then booked and deposit paid all within an hour.
Excellent service !!!!
Thank uou Amy

Booking with Amy was easy, straight forward and simple to do. Amy was always polite and updated me as and when required. I will definitely be using Amy for all my future holidays .

Very helpful, always very quick responses to any queries, and very nice person to deal with! found the perfect holiday my family with a good price

Amy was amazing from start to finish helping us find the perfect staycation for our little family. She took detail in what we asked for and came back with lots of amazing staycations until we found the one we loved. That you very much. Would highly recommend xx

Fab customer service, better price than I found anywhere else and better hotel! Could by recommend enough! Thanks amy! Deffo use you again

Thank you so much for making things so easy to book my holiday to Turkey. Can’t recommend Amy enough.

Amy was extremely helpful from start to finish during the booking process she took the stress of booking a holiday right out of my hands! Even when I booked the wrong dates she was there to sort it & get me the dates I wanted. Would highly recommend to everyone. Thank you Amy!