We were given plenty of hotel options for our preferred holiday location. Airport hotel and parking also booked by Hays- very convenient. Friendly staff at Hays -always willing to help. Emails and pap... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement9 Horse & Jockey Yard, St. John's Street, DE6 1GH Ashbourne, GB
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Lisez les avis des autres
Very friendly and professional member of staff and answered all our queries, when booking our cruise. Great to be able to book at are local Hays Travel agent.
L'entreprise a répondu
A first class service, Michelle clearly understood our requirements for a tailor made holiday in Annecy, sourcing flights transfers and hotel. Responding promptly to questions raised when reviewing... Voir plus
L'entreprise a répondu
Michelle was really helpful and made booking the holiday really easy. She was really knowledgeable and advised us about things we hadn’t even considered. This is the 2nd holiday I have booked with her... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
9 Horse & Jockey Yard, St. John's Street, DE6 1GH, Ashbourne, Royaume-Uni
- 01335656015
4,9
Excellent
866 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
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Agent appears to have made mistakes…
Agent appears to have made mistakes with our booking.
8 août 2026
Réponse de Hays Travel - Ashbourne
We are truly sorry to hear about the issues you encountered with your booking. Thank you for taking time this morning talking to me. Kind Regards Michelle
Réponse de Hays Travel - Ashbourne
Thank you for the kind works, it was a pleasure booking your holiday. We hope you have a lovely time away! Kind Regards, Elise.
Outstanding service
Your team in Ashbourne found my short break for me. It was a bit of a challenging spec, but they never wavered in their determination to find the right package for me. It was Elise this time who pulled the stops out but they are a great team. Just the perfect combination of friendliness, professionalism and determination!
7 août 2026
Réponse de Hays Travel - Ashbourne
Thank you for the lovely words, it is always a pleasure to see you both and we always enjoy booking your holidays. Can't wait to hear all about this one! Kind Regards, Elise.
Friendly knowledgeable staff who helped…
Friendly knowledgeable staff who helped me find the holiday I wanted
6 août 2026
Réponse de Hays Travel - Ashbourne
Thank you for your 5 star review. It was lovely to see you. Thanks Michelle
Very helpful
Very helpful. Done everything we asked and found some great hotels for our price range
5 août 2026
Réponse de Hays Travel - Ashbourne
Thank you for the lovely review, was a pleasure to book your holiday. Have a fabulous time! Kind Regards, Elise.
Helpfull
The lady who sorted out our holidays was very helpfull, and weceere very pleased with the service.
1 août 2026
Réponse de Hays Travel - Ashbourne
Thank you for your feedback and your 5 star review. It was lovely to chat with you both and thank you for booking both holidays with me. Kind regards Joanne
Usual good service evertime
26 juillet 2026
Réponse de Hays Travel - Ashbourne
Thank you for your lovely feedback and thank you for booking with us again. Kind regards Joanne
Lisbon cruise
Just popped in and was dealt with very promptly & professionally. Came away in the knowledge that I’ll use this store again
26 juillet 2026
Réponse de Hays Travel - Ashbourne
Thank you for the kind review, it was a pleasure to book your holiday, I hope you have a lovely time away! Kind Regards, Elise.
All part of the holiday
This young lady has helped us with booking previous holidays and we knew she would look after us and make it an enjoyable experience. All part of the holiday
Thank you
24 juillet 2026
Réponse de Hays Travel - Ashbourne
Thank you for the lovely review! It is always a pleasure to see you both, I hope you have a fabulous time away! Kind Regards, Elise.
Holidays
Excellent service and advice from Joanne
We booked our second holiday with you
It was all very easy and stress free
25 juillet 2026
Réponse de Hays Travel - Ashbourne
Thank you for your lovely feedback and your kind words. It was nice to meet you all and thank you for booking with me. Kind regards Joanne
JAMACIAThe whole experience was very…
The whole experience was very professional thank you Beth will definitely
Book with hays again
31 juillet 2026
Réponse de Hays Travel - Ashbourne
Thank you so much for leaving a 5* review. I really appreciate you booking with me! I am glad you are happy with everything! :) Kind regards, Becky
When booking my holidays at Hayes in…
When booking my holidays at Hayes in Ashbourne all of the staff are really friendly and helpful, nothing is to much trouble, they are very dedicated and helpful at finding and getting the holiday that you want
31 juillet 2026
Réponse de Hays Travel - Ashbourne
Thank you so much for your lovely feedback and thank you for booking with us again. It's always nice to see you in store and it's a pleasure to look after your holidays. Kind regards Joanne
Tenerife holiday for group of eight.
As always, brilliant and thoughtful attention by Joanne. She even coped with the group changing their minds over the holiday destination. On the second attempt, with the holiday changed from Lanzarote to Tenerife, it was agreed on by the eight people involved. The booking was completed very quickly. Thanks very much.
30 juillet 2026
Réponse de Hays Travel - Ashbourne
Thank you so much for your lovely feedback and thank you for booking with me again. It's always a pleasure to look after everyone. Kind regards Joanne
Joanne's help was invaluable
Joanne's help was invaluable, we have not booked a holiday for many years and she talked us through the whole process. X
18 juillet 2026
Réponse de Hays Travel - Ashbourne
Thank you so much for your lovely feedback and kind words. I was lovely to meet you both and thank you for booking with me. Kind regards Joanne
Great customer service as always
24 juillet 2026
Réponse de Hays Travel - Ashbourne
Thank you for your 5 Star review and continued booking we us. Thanks Michelle
Easy booking
As normal a very easy time getting what I needed,Michelle was brilliant again just the 5 holidays booked at the moment with Hays Ashbourne wouldn’t go anywhere else,all the ladies are great thank you 👍
22 juillet 2026
Réponse de Hays Travel - Ashbourne
Thank you so much again for your 5 star review. It's always a pleasure to see you both. Thanks Michelle
Thorough approach
Charlotte was very patient and professional and helped us with our choices. Nothing was too much trouble and she made it a pleasant experience
20 juillet 2026
Réponse de Hays Travel - Ashbourne
Thank you so much for the 5* review. It was lovely to meet you both and I'm sure you will have a fantastic holiday. Look forward to seeing you in store soon. Kind regards Charlotte
Réponse de Hays Travel - Ashbourne
Thank you for your lovely feedback and thank you for booking with us again. It's always nice to see you both when you are in store. King regards Joanne
The tour operator gave guidance to us…
The tour operator gave guidance to us on what we were wanting out of a holiday
She talked is through the itetinary in simple steps which made it very suitable to understand and digest
We walked away not feeling dazzled but clear and happy with our choice
17 juillet 2026
Réponse de Hays Travel - Ashbourne
Thanks so much for leaving a lovely review. Your kind feedback is greatly appreciated. I hope you have a memorable holiday. Kind regards Becky
Efficiency and knowledge of agent
10 juillet 2026
Réponse de Hays Travel - Ashbourne
Thank you for the 5* review and for your continued support. Kind regards Michelle
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