The lovely young lady was very helpful in helping us choose a lovely break away. As we had no idea what we were looking for, she kindly gave us lots of options, including our preferences, dates times... Voir plus
L'entreprise a répondu
3 County Square Shopping Centre, TN23 1YA Ashford, GB
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The lovely young lady was very helpful in helping us choose a lovely break away. As we had no idea what we were looking for, she kindly gave us lots of options, including our preferences, dates times... Voir plus
L'entreprise a répondu
Absolutely amazing customer service from Sandra in the Ashford branch, I’ve booked a holiday for me and my Son to go away December next year, she has kept me updated via emails or phone calls definite... Voir plus
L'entreprise a répondu
We had a bit of a dilemma in that we knew what we wanted but was nervous to do the bookings online. So we ventured to visit Hays in Ashford and was lucky enough to be greeted by Tracy. Our experience... Voir plus
L'entreprise a répondu
Very helpful colleagues. Very attentive and knowledgeable. Went the extra mile to get the holiday that I wanted. Highly recommend booking through them
L'entreprise a répondu
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
3 County Square Shopping Centre, TN23 1YA, Ashford, Royaume-Uni
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I have travelled with Hayes on several occasions.The travel advisors at the Ashford Kent branch are second to none. I usually deal with Sandra and Holly however this time I also got Issabell in the mix. Each agent do and did everything they could to make my holiday plans work for me.

Réponse de Hays Travel - Ashford
Great service
It was so good to receive the personal service from Sandra who was confident and friendly. If I had to search for this trip myself, it would've taken me all day. Sandra made it easy to compare hotels and flight times to make sure we were happy.

Réponse de Hays Travel - Ashford

Réponse de Hays Travel - Ashford
The service agent went through many options to ensure that the holiday we chose was the correct one for us

Réponse de Hays Travel - Ashford
Booked another holiday with Hays.
The staff are so attentive and friendly and always advise you on the best bookings.
Hollie was very helpful and attentive.

Réponse de Hays Travel - Ashford
Very helpful. Talked you more like a friend choosing a holiday with you. Tried everything to keep the cost in our budget. Anne louise was lovely.

Réponse de Hays Travel - Ashford
Isabel was very helpful with booking the hotel and break we wanted
We were pleased with our experience at Hays Travel
Anne-Louise, at the Ashford branch, took us through some great holiday options based on our 'limited' suggestions. She explained everything carefully.
I was given accurate information about my flights to Australia in 2027 and Isobel was very knowledgeable. The booking was efficient and completed in 2 days including my seat allocation.
Hollie in the Ashford branch was very helpful & took us through the entire process!!

Réponse de Hays Travel - Ashford
Prompt, friendly, helpful service which explained everything we wanted to know.
Very helpful, friendly and knowledgeable member of staff made booking our holiday extremely easy.
Great staff & very efficient. A pleasant experience. Have used you before & will do so again.

Réponse de Hays Travel - Ashford
This was our 4th cruise booking with Hollie Bowles in the Ashford branch. As usual, it was lovely dealing with her. She's very professional and friendly, as well as extremely patient😊. We will always come back to her for our holiday bookings.

Réponse de Hays Travel - Ashford
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