Highly recommend for tailoring holidays to suit your individual needs. Kerry was very efficient, knowledgeable, explaining everything and understood exactly what I wanted from the holiday. She k... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 4 The Gerard Centre, Gerrard Street, WN4 9AN Ashton-in-Makerfield, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Very friendly staff. Given plenty of time to discuss and didn't feel rushed. Explained everything in detail and good communication after booking.
L'entreprise a répondu
As usual the service given by Hays Travel staff was second to none. Vicky who dealt with my booking was very professional, friendly and patient. So it's another 5 stars ✨ ✨ ✨ ✨ ✨
L'entreprise a répondu
Lovely helpful ladies everyone patient and kind .nothings too much trouble .wouldn't go anywhere else to book a holiday .booking paperwork all exellent .been very happy with service and wondnt hesita... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
Unit 4 The Gerard Centre, Gerrard Street, WN4 9AN, Ashton-in-Makerfield, Royaume-Uni
- 01942419271
4,9
Excellent
738 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Hays Travel - Ashton-in-Makerfield
Kim,
Thank you for your kind words and for taking the time to share your positive feedback. We are so glad we could assist you.
Kind Regards
Hays Travel
Carrie was excellent rang up in the…
Carrie was excellent rang up in the morning and was all sorted by the afternoon
19 août 2026
Réponse de Hays Travel - Ashton-in-Makerfield
Thank you for your fantastic feedback! We are so pleased to hear that everything was sorted out quickly and efficiently for you.
Kind Regards
Hays Travel
Mia from ashton in makerfield branch…
Mia from ashton in makerfield branch was fabulous in understanding my requirement and helping me in securing a wonderful holiday
18 août 2026
Réponse de Hays Travel - Ashton-in-Makerfield
Thank you for your wonderful feedback! We are so pleased to hear that our team member was fabulous in understanding your requirements and helping you secure a wonderful holiday. We hope you have an amazing time😊
Réponse de Hays Travel - Ashton-in-Makerfield
Thank you for your wonderful 5-star review! We are so pleased to hear that you found our service friendly and helpful. We truly appreciate your kind comments.
Kind Regards
Hays Travel Ashton in Makerfeild
Very friendly staff
Very friendly staff. Given plenty of time to discuss and didn't feel rushed. Explained everything in detail and good communication after booking.
3 août 2026
Réponse de Hays Travel - Ashton-in-Makerfield
Thank you for your fantastic 5-star review! We are so pleased to hear that you had a amazing experience in store! We hope you have a fabulous time away!
Kind Regards,
Hays Travel Ashton-in-makerfield
Réponse de Hays Travel - Ashton-in-Makerfield
Thank you for your wonderful review! We are so pleased to hear that our colleague was very helpful!
Izzy is brilliant
Izzy who sorted our holiday out was brilliant she got the best deals she could for us and dealt with me being a pain due to people dropping out in the group then finding new deals, will recommend to other people to book with hays travel
8 août 2026
Réponse de Hays Travel - Ashton-in-Makerfield
Thank you for your wonderful review! We are so pleased to hear that our colleague was able to provide such brilliant service, especially with the changes to your group. We appreciate you recommending us to others!
Excellent customer service
Highly recommend for tailoring holidays to suit your individual needs. Kerry was very efficient, knowledgeable, explaining everything and understood exactly what I wanted from the holiday. She kept me informed by email sending all documents through with a breakdown of everything, and managed to get me the best deal for a solo traveller.
Even when I wanted to tweak a few things here and there regarding the cruise itenary- this was not a problem.
It was so nice just letting someone else take care of all the booking process rather than me searching the internet for the best deals and trying to combine flights to coincide with the cruise.
Lovely friendly staff in the branch too.
Will definitely book again.
12 août 2026
Réponse de Hays Travel - Ashton-in-Makerfield
Thank you so much for your wonderful review! We are absolutely thrilled to hear that we could tailor your holiday perfectly to your individual needs. It's fantastic to know that our team provided efficient, knowledgeable service and made the booking process stress-free for you. We're delighted you got the best deal and that even tweaks to your itinerary were handled seamlessly. We look forward to helping you book again!
Izzy was really helpful she booked me…
Izzy was really helpful she booked me and my family 2 holidays in a couple of days
12 août 2026
Réponse de Hays Travel - Ashton-in-Makerfield
Thank you for your wonderful feedback! We are so pleased to hear that Izzy was able to help you and your family book two fantastic holidays so quickly. We appreciate you choosing us!
The lady (hollie) was so helpful and a…
The lady (hollie) was so helpful and a lovely lady. We wanted to book with her without hesitation. She was amazing
3 août 2026
Réponse de Hays Travel - Ashton-in-Makerfield
Thank you for your wonderful 5-star review! We are so pleased to hear that Hollie was so helpful and amazing, making your booking experience a pleasure.
Hays travel holidays make me smile
We were put at ease and looked after by your knowledgeable and experienced staff taking any stress out of finding the right holiday for us thank you
11 août 2026
Réponse de Hays Travel - Ashton-in-Makerfield
Thank you so much for your wonderful feedback! We are delighted to hear that our knowledgeable and experienced staff made finding your perfect holiday a stress-free experience.
Réponse de Hays Travel - Ashton-in-Makerfield
Thanks for booking once again. Hope you have a lovely holiday.
Brilliant service as usual
As usual the service given by Hays Travel staff was second to none.
Vicky who dealt with my booking was very professional, friendly and patient.
So it's another 5 stars ✨ ✨ ✨ ✨ ✨
9 août 2026
Réponse de Hays Travel - Ashton-in-Makerfield
Thank you so much for your wonderful feedback! We are absolutely delighted to hear that you had such a positive experience with our team. We always strive to provide professional, friendly, and patient service, and it's fantastic to know that we met your expectations. We appreciate you taking the time to share your kind words.
Kerry was very good sorting out a hotel…
Kerry was very good sorting out a hotel with adapted rooms and was also very helpful
2 août 2026
Réponse de Hays Travel - Ashton-in-Makerfield
Thank you for your wonderful feedback! We are so pleased to hear that our team member was very helpful in finding suitable accommodation for you.
Staff very helpfull
Staff very helpfull, patient and good service.Always go back too book holiday.
30 juillet 2026
Réponse de Hays Travel - Ashton-in-Makerfield
Thank you for your wonderful 5-star review! We are so pleased to hear that you consistently have a positive experience with our team. We appreciate your continued loyalty.
Kind Regards
Hays Travel
Réponse de Hays Travel - Ashton-in-Makerfield
Thank you for taking the time to leave us such a lovely review. We are so pleased to hear you enjoyed the atmosphere and our staff.
Kind Regards
Hays Travel
Réponse de Hays Travel - Ashton-in-Makerfield
Thank you for your wonderful feedback! We are so pleased to hear that you found our service to be efficient, quick, and helpful. We truly appreciate your kind words.
Kind Regards
Hays Travel
Listened carefully to we wanted x
30 juillet 2026
Réponse de Hays Travel - Ashton-in-Makerfield
Thank you for your wonderful review! We are so glad to hear that we were attentive to your needs and provided a positive experience.
Kind Regards
Hays Travel
Great service
Holly was very informative and looked up many options for our 2027 holiday
She was friendly and happy to help.
28 juillet 2026
Réponse de Hays Travel - Ashton-in-Makerfield
Thank you for your wonderful feedback! We're so pleased to hear that our colleague was helpful and happy to assist you with your holiday plans.
Kind Regards
Hays Travel
Good service !
29 juillet 2026
Réponse de Hays Travel - Ashton-in-Makerfield
Thank you for your wonderful feedback! We're so pleased to hear that our colleague was helpful and happy to assist you with your holiday plans.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.