My booking was great. Theo explained our holiday to Cyprus very clearly and concise but in understanding detail. The flight times that he obtained for the flights both ways are excellent. Please th... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Paige spent so much time finding the ideal place and flights. Service was exceptional from start to finish. Paige was unfortunately off on day booked holiday bit the girl who booked it ensured she cov... Voir plus
L'entreprise a répondu
Most often my partner and I use the Aylesbury branch of Hays. A long standing staff member there is usually our favourite, go to. Theo has in the past helped us in our search and is usually succe... Voir plus
L'entreprise a répondu
I have not used many travel agents before, and thought most had dissappeared...but I went into Hays Travel in Aylesbury last year and asked Alice about Vietnam. Amazingly she had just returned from... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
20 Hale Leys, HP20 1ST, Aylesbury, Royaume-Uni
- 01296873564
4,9
Excellent
424 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Ask for Theo!
Never used Hays Travel before but Theo was so polite and helpful. He found us exactly what we were looking for and the process was much quicker than we thought. When we book again we will be asking for Theo. Hes an asset to your company and gives 5 star service
15 juin 2025
Réponse de Hays Travel - Aylesbury
Hi, thank you so much for your review. I am so glad you had a great experience with our Team Aylesbury staff and we look forward to seeing you in the future. - Team Aylesbury
Made to feel welcome and explained…
Made to feel welcome and explained information for holiday before booking first time with the company would recommend to family and friends
5 juin 2025
Réponse de Hays Travel - Aylesbury
Thank you for your lovely comments! We hope you are looking forward to your Spain And Portugal cruise next year :) Theo and Team Aylesbury
The staff new i was due in the office
The staff new i was due in the office. Theo arranged everything and got me exactly what I wanted.
Just the best experience!!
8 juin 2025
Réponse de Hays Travel - Aylesbury
Hi, Thank you so much for your review. We are happy you enjoyed your experience in store and hope you have a lovely time on your holiday, from Theo.
Aleisha very helpful.
24 mai 2025
Réponse de Hays Travel - Aylesbury
Thank you Valerie, it was a pleasure to help get this lovely holiday booked for you! I can't wait to hear all about it when you return. -Aliesha
Pilot helpful efficient staff
14 mai 2025
Réponse de Hays Travel - Aylesbury
Thank you for your lovely review. We are so happy to hear you enjoyed your experience with us at the Aylesbury branch. We hope you have a lovely time on your upcoming holiday. Thanks, Team Aylesbury
Good deal
Theo checked out loads of options to find the right kind of deal for my family.
We went through possible destinations, budget etc, and narrowed it down until we had a winner!
13 mai 2025
Réponse de Hays Travel - Aylesbury
Thank you so much for your kind review! I'm really glad we could work together to find the perfect option for your family. It was a pleasure helping you explore different destinations and narrow things down to the right fit. Wishing you a fantastic trip and looking forward to helping you again in the future! Thanks, Theo.
Capable staff.
12 mai 2025
Réponse de Hays Travel - Aylesbury
Thank you for taking the time to leave us a review. We look forward to seeing you again soon! -Hays Travel Aylesbury
Helpful and pleasant staff
7 mai 2025
Réponse de Hays Travel - Aylesbury
Thank you for taking your time to leave a review. We are very glad you left satisfied and hope to see you soon. Thanks, Theo
Réponse de Hays Travel - Aylesbury
Thank you for taking your time to leave a review. We are very glad you left satisfied and hope to see you soon. Thanks, Theo
Réponse de Hays Travel - Aylesbury
Thank you so much for coming in and I'm glad you had a good experience! - Tegan
Good attentive service.
Good attentive service.
Someone approached me as I looked at brochures. Took me to an assistant and seat. Answered my question and suggested a cruise. Gave me details of what I required.
27 avril 2025
Réponse de Hays Travel - Aylesbury
Thank you for your review of our service. We really pride ourselves on looking after our customers and we are so happy you had a good experience! -Aliesha
High recommend visit Hays Travel agent…
High recommend visit Hays Travel agent in Aylesbury,service absolutely brilliant. They do everything for me,so happy about my purchase holidays. Price was much cheaper then I was looking myself in website
26 avril 2025
Réponse de Hays Travel - Aylesbury
Thank you for your kind review Inga! It was a pleasure to help you, and I hope you're having a lovely holiday in Benidorm :) -Aliesha
Alesia's professionalism.
Alesia's professionalism plus the fact that the right hotel in the right place was available made the whole experience very easy. The icing on the cake was the £100 discount!
Then she booked our seats on the flights and arranged parking at the airport. What more could we ask for?
17 avril 2025
Réponse de Hays Travel - Aylesbury
Hello, thank you for your lovely review. We are so happy that you enjoyed your experience in store and that you were able to get a discount makes it even better - From Team Aylesbury
Helpful and efficient
Our experience was great from the time we walked into the Hays Travel office to the time we left. Friendly and competent staff. Jess who did our initial booking was very friendly and efficient nothing was too much trouble for her and Theo who sorted out our seating choices the following day was equally friendly and efficient. They are both a real asset to Hays Travel.
12 avril 2025
Réponse de Hays Travel - Aylesbury
Thank you so much for your lovely comments Mr and Mrs Howard! We hope you're looking forward to your trip next year :D Jess, Theo and all at Hays Travel Aylesbury
The staff were very friendly helpful…
The staff were very friendly helpful and knowledgeable, and listened to what we had to say.
9 avril 2025
Réponse de Hays Travel - Aylesbury
Thank you for this review Mr Martin. I'm pleased you thought this about the service we gave you and we look forward to seeing you again in the future! -Aliesha
We were looked after well
We were looked after well
Still waiting for email from holiday provider. Though.
29 mars 2025
Réponse de Hays Travel - Aylesbury
Morning Alison, thank you for taking the time to leave us a review, we pride ourselves on looking after all of our customers. I can see that your holiday provider documentation has already been sent to you, however I have just emailed it across to you again. Please don't hesitate to reach out to us if you need anything else. Kind regards, Aliesha
Holiday selection and booking great
Holiday selection and booking all straightforward, with knowledgeable staff. First time I have used Hays Travel and quite happy.
Reason not 5 stars is that purchasing holiday insurance was confusing as I was initially quoted a price covering for cancellation of holiday. Happy with that. Then, later requoted as 'insurance didn't cover the whole cost of the holiday. Requoted and it was 3 times the price!
20 mars 2025
Réponse de Hays Travel - Aylesbury
Thank you for booking your holiday with us I am glad we got to book your amazing trip
Emma & Team Aylesbury
Réponse de Hays Travel - Aylesbury
Hello, Thank you for your review. We are so happy to hear that you enjoyed your time in our store and hope you are looking forward to your upcoming holiday. From Theo.
All of the staff were superb
All of the staff were superb even when i kept changing my mind as to where I wanted to go. They helped me so well and extremely polite
Fully recommend using then for your next holiday
22 mars 2025
Réponse de Hays Travel - Aylesbury
Thank you for booking your holiday with us and for your lovely feedback
Team Aylesbury :)
Réponse de Hays Travel - Aylesbury
Thank you for booking with me, it was a pleasure to help you! :) -Emma
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.