Kay listened to what we wanted from our bespoke holiday, arranged all the flights to 3 locations and helped us choose our hotels. She was very knowledgeable in attractions and things to see in one of... Voir plus
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The attention to detail on our recent cruise was second to none! From the booking process until our return everything went like clockwork! We are elderly, which made the excellent planning very import... Voir plus
L'entreprise a répondu
All the staff in the Ayr branch are great. Nicola booked our holiday for us but felt like the whole team contributed to making it right for us with advice on hotels and activities. We left with a holi... Voir plus
L'entreprise a répondu
We have been booking our holidays at Hayes for years now and they are Amazing! ..staff are Amazing Excellent Customer Service x
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
5 Alloway Street, KA7 1SP, Ayr, Royaume-Uni
- 01292840294
4,9
Excellent
576 avis
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Kay was lovely and extremely helpful…
Kay was lovely and extremely helpful and very friendly.have been going there for a few years now.
15 mars 2026
Réponse de Hays Travel - Ayr
Miss Anne Scott,
We appreciate you sharing your kind words about your experiences with our team. We're so happy to hear that you found our service helpful and friendly!
ayr, Hays Travel
Nicola was very helpful & was such a…
Nicola was very helpful & was such a joy to deal with as we have booked many time with Hays
11 mars 2026
Réponse de Hays Travel - Ayr
Lynda Clachrie,
We are so happy that you find our team member helpful and a joy to work with when booking with us. Thank you for your continued custom!
ayr, Hays Travel
Made everything simple by explaining…
Made everything simple by explaining all the available options for us. Picking cabins on a cruise. We werent rushed and Nicola was very patient with us. Staff were very knoweledgeable.
13 mars 2026
Réponse de Hays Travel - Ayr
Mr James Cunningham,
We appreciate you taking the time to share your experience. We're so glad that we could make planning your cruise simple and stress-free. Thank you for your kind words!
ayr, Hays Travel
Hay’s Travel Ayr
Nicola at Hay’s travel in Ayr was absolutely fantastic, nothing was a hassle to her, spent time trying to get us the best deal and the best allocation on the cruise and even gave us a discount which was fab. Well done Nicola😊
13 mars 2026
Réponse de Hays Travel - Ayr
Ashleigh Gani,
We're so happy to hear that you had such a fantastic experience. It's great to know that our team member went the extra mile to find the best deal for you.
ayr, Hays Travel
Great service
Booked our first cruise with Louise at Hays Travel in Ayr. She was very knowledgeable and provided us with great advice on cruising. She kept us well informed every step of the way and was always available to answer any questions that we had. Will continue to book all our holidays with them.
10 mars 2026
Réponse de Hays Travel - Ayr
Ms Leggett,
We appreciate you sharing your experience. We're happy to hear that you found our team member knowledgeable and helpful in planning your first cruise. We look forward to helping with future holidays.
ayr, Hays Travel
Rhodes
Knowledgeable staff who are very helpful & patient with customers who aren’t quite sure what they want.
We had co-ordinated booking with one couple flying from Glasgow & the other couple flying from Birmingham all done & paperwork printed and checked, with dates for payment etc. We have used the Ayr branch several times and are reluctant to book elsewhere.
26 février 2026
Réponse de Hays Travel - Ayr
May Ellis,
We're happy to hear that our knowledgeable staff were so helpful and patient while assisting with your booking. It's great to know we could coordinate the flights from different locations and that you appreciate our service. Thank you for your continued loyalty!
ayr, Hays Travel
Réponse de Hays Travel - Ayr
MRSHELENBURRELL,
We appreciate your kind words! It is wonderful to know our staff provided such excellent support for you; we are so grateful for your feedback.
ayr, Hays Travel
Excellent service and staff excellent…
Excellent service and staff excellent too the young lady I saw was very professional friendly thank you
Hays is a great company
4 mars 2026
Réponse de Hays Travel - Ayr
Carol Henderson,
We appreciate you sharing your kind words about our excellent service and staff. We're happy to hear that the young lady was professional and friendly.
ayr, Hays Travel
Get served by Nicola at Ayr store
Hi I attended the Ayr store and was served by Nicola . What a dream she was . So helpful and bubbly . She made my family at ease . First class assistance . Looking forward too our holiday in salou xxxxxx
1 mars 2026
Réponse de Hays Travel - Ayr
Maria Scott,
We are so happy to hear about the wonderful assistance you received in our Ayr store. We're glad that your family felt at ease and we hope you enjoy your holiday in Salou!
ayr, Hays Travel
Taking the fear of the unknown away....
At the age of nearly 67, I went into Hays Travel Agents in Ayr to book a cruise for the very first time. I was a bit apprehensive because I've never been on a cruise before and this cruise to the Norwegian Fjords means a lot to me. It is something I was supposed to be doing in 2020 with 3 people who have since died.
Nicola was polite, friendly, knowledgeable and extremely helpful . We laughed and cried and got the booking made. I am absolutely delighted with the service I received from Hay's travel. This cruise was on my bucket list and I am so glad I'm getting to do it. Photography is my absolute passion and I can't wait to see the Fjords. Thank you Nicola.
19 février 2026
Réponse de Hays Travel - Ayr
LINDA CAIRNS,
We appreciate you sharing your experience. We're so pleased we could assist in booking this significant cruise to the Norwegian Fjords. It sounds like it will be a memorable trip, especially with your passion for photography. Thank you for your feedback.
ayr, Hays Travel
Excellent service from Hays wouldn’t go…
Excellent service from Hays wouldn’t go anywhere else
17 février 2026
Réponse de Hays Travel - Ayr
Eileen Frew,
We appreciate your kind words and are so happy to be your travel agency of choice. Thank you for your continued support!
ayr, Hays Travel
First time using hays travel
First time using hays travel , Louise lovely lady was recommended to use them by our friend .
So easy and quick also no deposit and monthly payments ,made it so much easier to book and go on cruise .thanks again
22 février 2026
Réponse de Hays Travel - Ayr
Mrs Diane Scott,
We're so glad to hear that your first experience booking with us was easy and quick. It's great that the payment options made it simpler to book your cruise. Thanks for the review!
ayr, Hays Travel
Easy to book and very friendly staff
19 février 2026
Réponse de Hays Travel - Ayr
Ryan,
We appreciate your feedback and are so glad booking was easy, and our staff were friendly.
ayr, Hays Travel
Kay always goes above and beyond and…
Kay always goes above and beyond and gets the best deal possible. Wouldn’t go anywhere else
8 février 2026
Réponse de Hays Travel - Ayr
Thank you for the lovely feedback. Kay
Fab team in Ayr!!!
I LOVE booking with Louise and team in the Ayr Branch!!! So much so, I have holidays booked right up until 2029!!!
It is easy, affordable and as much as I know, they speak to many people, they always make you feel like a friend!
16 février 2026
Réponse de Hays Travel - Ayr
Kris Park,
We're delighted you enjoy booking your holidays with us and that our team makes you feel valued. It's great to know we've earned your trust for your travel plans!
ayr, Hays Travel
The agent who took my booking was very…
The agent who took my booking was very pleasant and professional.She answered any questions with confidence and made me feel that I had chosen the right company for my holiday.
14 février 2026
Réponse de Hays Travel - Ayr
Alexander,
We're so happy to hear that you had a positive booking experience! It's great to know that our agent's professionalism and expertise gave you confidence in your holiday choice.
ayr, Hays Travel
Nicola was very attentive and managed…
Nicola was very attentive and managed to get me a good deal original I was booking for 20 days but told me actually 11 days are cheaper
14 février 2026
Réponse de Hays Travel - Ayr
Janice,
We appreciate you sharing your booking experience. We're happy to hear that you received attentive service and secured a great deal for your trip. Thank you!
Hays Travel
Good customer care
I experienced good customer care, and everything was done in a friendly and professional manner
10 février 2026
Avis spontané
Réponse de Hays Travel - Ayr
Thank you for the lovely feedback
I had tried to book flights myself and…
I had tried to book flights myself and got nowhere so went into Hays and they very patiently went through airlines and airports till we got what we wanted. Louise was very knowledgeable
11 février 2026
Réponse de Hays Travel - Ayr
Hi thanks so much for the lovely feedback
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