Kay listened to what we wanted from our bespoke holiday, arranged all the flights to 3 locations and helped us choose our hotels. She was very knowledgeable in attractions and things to see in one of... Voir plus
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Kay listened to what we wanted from our bespoke holiday, arranged all the flights to 3 locations and helped us choose our hotels. She was very knowledgeable in attractions and things to see in one of... Voir plus
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The attention to detail on our recent cruise was second to none! From the booking process until our return everything went like clockwork! We are elderly, which made the excellent planning very import... Voir plus
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All the staff in the Ayr branch are great. Nicola booked our holiday for us but felt like the whole team contributed to making it right for us with advice on hotels and activities. We left with a holi... Voir plus
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We have been booking our holidays at Hayes for years now and they are Amazing! ..staff are Amazing Excellent Customer Service x
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Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
5 Alloway Street, KA7 1SP, Ayr, Royaume-Uni
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The staff are very nice & take time to find better things for you. Will go back .

Réponse de Hays Travel - Ayr
Kay helped us book an all inclusive holiday for five of us in Turkey. Her customer care was outstanding. She’s very knowledgeable on the area and other areas to give us the best hotel. We couldn’t have asked for any better. We will be back to book again with you ⭐️
Adams Family

Réponse de Hays Travel - Ayr
Perfect customer service and we got exactly what we asked for

Réponse de Hays Travel - Ayr
The staff were so helpful in the Ayr branch especially Abbie from looking for a holiday and explaining all the offers that were available to helping us find the right holiday package

Réponse de Hays Travel - Ayr
They made us feel welcome didn’t rush us
Gave us plenty of options we even got a pen lol honestly everyone if your looking for a holiday you won’t go wrong with these ladies especially Nicola

Réponse de Hays Travel - Ayr
Our flights and car hire were carried out very professionally and efficiently by Abbi.She was very friendly and the experience was great.This is the second time we have used Hays travel agency,and we'd have no hesitation in using them again.

Réponse de Hays Travel - Ayr
It was the easiest way to book my holiday excellent staff, everything was done on the phone, first class experience 👍

Réponse de Hays Travel - Ayr
Needed to book a particular hotel & flights for specific dates in April 2026. Kay was able to sort this very quickly & at a good price. All done in less than 30mins. Great customer service with a smile. Thanks

Réponse de Hays Travel - Ayr
Great service and excellent staff.

Réponse de Hays Travel - Ayr

Réponse de Hays Travel - Ayr
Was all very easy. contacted via fb messenger and response was very quick. Explained what we were looking for and perfect holiday found and booked!

Réponse de Hays Travel - Ayr
As always Kay couldn’t have been more helpful. Kay makes booking and all arrangements stress less. Would not use another travel agent

Réponse de Hays Travel - Ayr
thank you so much again kay at hays ayr and the girls .As always amazing team to book my future holidays 😎
Looking forward to many more super exciting

Réponse de Hays Travel - Ayr
Nic was lovely, patient, knowledgeable and nothing was too much trouble

Réponse de Hays Travel - Ayr
In one word Nicola, we have been booking our holidays in the Ayr branch for many years. Nicola is professional, always helpful and goes that extra wee bit

Réponse de Hays Travel - Ayr
Very helpful go the extra mile very efficiebt & knowledgeable Woukd strongly recommend the staff there in particular Kay

Réponse de Hays Travel - Ayr
Britney went above and beyond the norm to sort the right holiday for us

Réponse de Hays Travel - Ayr
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