The staff in bedford based Hays travel are always helpful and polite. Callum was very helpful as usual, I knew when and where we wanted to go on holiday and he helped me choose the best cabin for... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Callum made it a great booking experience! I was in my car having left a well known travel agent dissapointed. I called Hays in Bedford where Callum price matched a holiday to Egypt for me. I booked i... Voir plus
L'entreprise a répondu
Always had great service. Feel you are able to go in and ask if not sure about anything, staff very helpful. The holidays we have booked have always been amazing.
L'entreprise a répondu
Iv booked a few holidays now with Hayes and they have always helped me with rooms and places to stay that suit us . And always keep us updated of any change . We always see the same person Callum as h... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
9 Silver Street, MK40 1SY, Bedford, Royaume-Uni
- 01234819352
4,9
Excellent
500 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Hays Travel - Bedford
Hello,
Thank you so much for leaving this lovely review, it was a pleasure planning this trip for you!
Lianne.
Réponse de Hays Travel - Bedford
Good Morning,
Thank you for booking with us again and taking the time to leave this lovely review!
Callum.
Kayley
Kayley, and the other girl with no name badge, Callum, all helpful, friendly and had a sense of humour
3 mars 2026
Réponse de Hays Travel - Bedford
Good Afternoon,
Thank you so much for taking the time to leave this review and booking with us! We are so happy to have been able to help.
Kayley.
My friend and I decided we needed a…
My friend and I decided we needed a break away , so we visited Hays travel to book something.
The travel agent asked a few questions and 20 mins later we were all booked and eager to go.
Easy booking. Lovely helpful friendly
staff. A joy to book with.
22 février 2026
Réponse de Hays Travel - Bedford
Good Afternoon,
Thank you for leaving this review, I am so glad to have been able to help.
Kayley.
Once again staff went the extra mile
Once again staff went the extra mile. (Sorry, no pun intended.) Thank you.
26 février 2026
Réponse de Hays Travel - Bedford
Hello,
Thanks so much for booking once again, always happy to help! :)
Callum.
Good service
Callus was very knowledgeable and dealt with our booking very efficiently.
26 février 2026
Réponse de Hays Travel - Bedford
Thank you for taking the time to write us a lovely review.
We look forward to seeing you again soon.
Many thanks, Team Bedford
Brilliant holiday great price
Brilliant experience. We found exactly what we asked for. After this no more trawling the internet for us.
24 février 2026
Réponse de Hays Travel - Bedford
Good Morning,
Thanks so much for taking the time to leave this review, I am so glad to have been able to help.
Callum.
Very friendly staff
Louise in the Bedford branch was very friendly and helpful. She organized everything for us, including our assistance on the plane. Louise was very knowledgeable about the area we wanted to travel, and made our booking experience very simple and easy. We will be using Hays travel again.
22 février 2026
Réponse de Hays Travel - Bedford
Good Morning, Thank you for the lovely review.
It was a pleasure meeting you both and look forward to seeing you again soon.
The lady who helped us was friendly
The lady who helped us was friendly, efficient and very knowledgable. She guided us through the process very efficiently and giving good advice.
15 février 2026
Réponse de Hays Travel - Bedford
Thank you for your kind review.
It was great to meet you all and I look forward to seeing you soon.
Many thanks, Lianne
Réponse de Hays Travel - Bedford
Thank you for your review. We hope you have a fantastic holiday.
Many thanks, Team Bedford
Lianne was so helpful knowledgeable and…
Lianne was so helpful knowledgeable and we were able to book everything on our list thank you
2 février 2026
Réponse de Hays Travel - Bedford
It was a pleasure to be able to help. I hope you both have a fantastic cruise, and I look forward to seeing you both soon.
Many Thanks, Lianne
Menorah holiday
Helpful lady we always book with them an answered all our questions and honest about which holiday to book
8 février 2026
Réponse de Hays Travel - Bedford
Thank you for the lovely review. Always a pleasure :-)
Louise
Really good service from Callum will…
Really good service from Callum will return for our next holiday booking
7 février 2026
Réponse de Hays Travel - Bedford
Good Morning,
Thank you so much for taking the time to leave this review, I am so glad I was able to help book your trip!
Callum.
Réponse de Hays Travel - Bedford
Good Morning,
Thank you so much for taking the time to leave this review, I am so glad I was able to help book your trip!
Lianne.
Although we knew where we wanted to go
Although we knew where we wanted to go, Callum was very professional and helpful. He took us through the booking process and explained every thing.
5 février 2026
Réponse de Hays Travel - Bedford
Good Morning,
Thank you so much for taking the time to leave this review, I am so glad I was able to help book your trip!
Callum.
Holiday Experience
We found the whole experience of booking our holiday, so easy. Louise who we spoke to, was so efficent. We told her where we wanted to go, and within minute there were so much choice in Crete, our ideal destination. We decided on a location that looked very nice, at a reasoable price. The booking was very easy, and we were very happy, thanks to Louise.
29 janvier 2026
Réponse de Hays Travel - Bedford
Thank you for your lovely review. It was my absolute pleasure to help book your holiday. Look forward to seeing you again soon. :-)
Hays Travel
Very helpful and found holiday I am…
Very helpful and found holiday I am sure vwe will enjoy.
4 février 2026
Réponse de Hays Travel - Bedford
Good Morning,
Thanks so much for taking the time to leave this review, it was a pleasure to book your holiday. :)
Callum.
Réponse de Hays Travel - Bedford
Good Morning,
Thank you so much for booking and taking the time to leave this feedback. I am so glad I was able to help you get this special trip planned.
Callum.
Very satisfied
The Bedford branch great with experience advisers like Lianne who is very helpful,great knowledge and great advice on what ever holiday u wish to book.
I always book at hays, Lianne is the one who I book my holidays with.
She's great and funny and she is very professional.
29 janvier 2026
Réponse de Hays Travel - Bedford
Thanks for your lovely words Sean.
It's always great to see you and have a little giggle whilst we book your holidays.
See you soon!
Many thanks, Lianne
Highly Recommend
We haven't been abroad for many years so decided to go to Hays Travel rather than try to book online. As soon as we walked in we were greeted and the whole experience was so very professional, friendly and clear. It was our first time with Hays Travel but we would definitely book again for all our travel needs. Highly recommend.
24 janvier 2026
Réponse de Hays Travel - Bedford
Good Morning,
Thank you so much for leaving this lovely review, I am so glad I was able to help you join your family for some quality time together. :)
Callum.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.