Hays Travel - Berwick Avis 

1 309
TrustScore 5 sur 5

5,0

31 Marygate, TD15 1AT Berwick, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Danielle (Berwick upon Tweed) went out of her way to help us which involving staying almost an hour after closing time to ensure we got the best booking possible.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Friendly polite service. Danielle goes above and beyond to ensure smooth booking service. Keeps you updated regarding holiday info. Helpful with regards to any info she knows about chosen holiday d... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Tamara was very helpful with my queries and changes as I was booking. The itinerary put together will make the most of our time on holiday. The whole process was very efficient.

L'entreprise a répondu

Noté 5 sur 5 étoiles

The staff at this branch are so helpful and the assistant that helped me with this holiday is so good at her job and helps me with everything. Makes my holiday booking so easy


À propos de l'entreprise

  1. Agence de voyages
  2. Agence de croisières
  3. Agence de voyages en bateaux de croisière
  4. Fournisseur d'excursions culturelles
  5. Bureau de change
  6. Agrégateur de voyages

Écrit par l'entreprise

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Coordonnées de contact

5,0

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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5,0

Tous les avis

(1 309)

117 661 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Another trip.

Becky was very helpful. No pressure. Thank you for your help.

5 février 2026
Logo de Hays Travel - Berwick

Réponse de Hays Travel - Berwick

Thank you for the lovely review :)

Noté 5 sur 5 étoiles

Friendly and very helpful staff

Friendly and very helpful staff
Easy to get several options on the holiday I wanted to suit the money I wanted to spend

22 janvier 2026
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Réponse de Hays Travel - Berwick

Aww thankyou for your lovely review :)

Noté 5 sur 5 étoiles

Staff were brilliant.

Staff were brilliant.
Did exactly what we asked and were very helpful

3 février 2026
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Réponse de Hays Travel - Berwick

Thank you for the lovely review Helen :)

Noté 4 sur 5 étoiles

Very friendly and helpful staff group

Very friendly and helpful staff group. They sorted our holiday and were friendly with our dog ……brought him a bowl of water without us needing to ask. Thank you

25 janvier 2026
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Réponse de Hays Travel - Berwick

Thank you for your lovely review, we appreciate it so much

Noté 5 sur 5 étoiles

Hays Travel Berwick, 1st class

Always use Hays Travel in Berwick as the staff are very obliging and helpful, wouldn’t go anywhere else.
Thanks for your help again girls. 😀

1 février 2026
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Réponse de Hays Travel - Berwick

Graham,

We appreciate you choosing us for your travel needs and for sharing your kind words. We're so happy to hear that our team is always helpful and obliging!

Hays Travel

Noté 5 sur 5 étoiles

Brilliant as always

Friendly officiant always a pleasure to go in and book a holiday in Berwick upon tweed store never fail to find us a brilliant holiday keep up the good work guys

31 janvier 2026
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Réponse de Hays Travel - Berwick

Mr Keith Shell,

We appreciate you taking the time to leave us such a wonderful review. We're so happy to hear that we consistently find you brilliant holidays.

Hays Travel

Noté 5 sur 5 étoiles

Excellent knowledge

Excellent knowledge, speedy responses, friendly service.

22 janvier 2026
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Réponse de Hays Travel - Berwick

Thank you so much for your lovely review. We really appreciate it

Noté 5 sur 5 étoiles

Overall we were very happy with the…

Overall we were very happy with the service we received. It made our lives easier as we didn't know where to start. When we made our payments it made it all very exciting as we now knew it was going happen.

21 janvier 2026
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Réponse de Hays Travel - Berwick

Thank you for the lovely review, pleasure to get you booked up :)

Noté 5 sur 5 étoiles

Booking made very easily

Rebecca was extremely helpful on both occasions my husband and I visited and made our booking very easily. Rebecca had a lovely attitude and was polite throughout. Wish there were more Rebecca's.

25 janvier 2026
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Réponse de Hays Travel - Berwick

Thank you for the lovely review, pleasure to get you booked up :)

Noté 5 sur 5 étoiles

Bespoke Holiday

This is the second time we have asked Hays Travel to produce a bespoke and very personal holiday for my wife and I. The service we have had from Shauni at Hays Travel in Berwick-upon-Tweed has been quite outstanding. She listened very carefully to what we wanted and then produced exactly what was required. We could not asked for more.

20 janvier 2026
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Réponse de Hays Travel - Berwick

Thank you very much for your lovely review :)

Noté 5 sur 5 étoiles

Have booked with your berwick branch…

Have booked with your berwick branch many times,and always find the staff very professional and friendly to deal with a credit to your company.

17 janvier 2026
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Réponse de Hays Travel - Berwick

Wow thank you for such a lovely review. we really appreciate your feedback and so pleased you had a great experience

Noté 5 sur 5 étoiles

Service was incredible

Service was incredible. Staff was so knowledgeable and throughly checked all options to get us the best deal possible. Highly recommend going here to book your holiday

25 janvier 2026
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Réponse de Hays Travel - Berwick

Aww thanks for your lovely review :)

Noté 5 sur 5 étoiles

We had a great experience we were…

We had a great experience we were guided every step of the way on the booking of our holiday

18 janvier 2026
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Réponse de Hays Travel - Berwick

Good afternoon, thank you for the lovely review :)

Noté 5 sur 5 étoiles

Helpful friendly staff

Helpful friendly staff who are efficient and smile! No pressure but great service.

24 janvier 2026
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Réponse de Hays Travel - Berwick

Thank you for the lovely review, pleasure to get you booked up :)

Noté 5 sur 5 étoiles

Excellent service and good advice now…

Excellent service and good advice now looking forward to my trip in September

23 janvier 2026
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Réponse de Hays Travel - Berwick

Thank you for your lovely review. We will look forward to hearing all about your holiday when you come back.

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